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The Ritz-Carlton, Kuala Lumpur

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Traveler (1179)
Room & Suite (311)
Dining (131)
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Overview
  • Excellent78%
  • Very good13%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“butler service”(71 reviews)
“the club lounge”(88 reviews)
“personal butler”(20 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Kuala Lumpur
Special Offer: Member Rates
Hotel deals
Offers from The Ritz-Carlton, Kuala Lumpur
Special Offer: Member Rates
Hotel deals
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Reviews (1,138)
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964 results
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733
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733
125
64
25
17
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All reviewsbutler servicethe club loungepersonal butlerli yenstarhill gallerybedroom suitehigh teaspecial thanksamazing hotelfantastic stayhome away from homepavilion mallbukit bintangduty managergolden triangletunrc
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1 - 5 of 964 reviews
Reviewed yesterday via mobile

Thanks a lot for reception Mr. Auff who checked me in on 23 June around 6pm. He took care of changing my booking booked via agoda which condition is non refundable and unacceptable change period as we booked wrong period by mistake. He carefully listened...More

Thank sakicoxxx
Reviewed 5 days ago

My second time iftar here and had a great time. Food were excellent accompany by wonderful live band. Great staff service and always meets my expectation. Please do continue on this yearly event for me to come back again.More

Thank JenAlisha78
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded 3 days ago

Dear JenAlisha78, Thank you for your feedback! We appreciate your loyal patronage, and the kind words on the food quality of our Festive Buffet Dinner, restaurant ambience, in addition to the generous hospitality of our Ladies and Gentlemen. We look forward to hosting you again...More

Reviewed 5 days ago

Great hotel in the heart of Bukit Bintang! Conveniently located close to Pavilion shopping mall and major tourist attractions. Great arrival, wonderful warm room, great breakfast and amazing spa! Two outdoor swimming pools and a great health club to to work off the good food...More

Thank JRG R
Reviewed 6 days ago via mobile

Stayed in the 3 bedroom suites with my family for 4 nights in June. Wonderful decision. The place is HUGE. Plenty of space for my boys to run around and even play hide and seek. Location also convenient, within walking distance to bukit bintan. What...More

1  Thank mooon17
Reviewed 1 week ago

Stayed there for 2 nighst. Quick and easy check-in. Nice and clean at all premises. Comfy beds and pillows. Wide choice of amenities. Haussbrand espresso machine in room. Great choice of local and international cuisine at breakfast. Convenient location. Helpful and professional staff. Excellent WiFi...More

1  Thank Toto C
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Most Booked Properties in Kuala Lumpur
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$155 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Kuala Lumpur
#6 Luxury Hotel in Kuala Lumpur
#9 Romantic Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$155 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Kuala Lumpur
#6 Luxury Hotel in Kuala Lumpur
#9 Romantic Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (1179)
Room & Suite (311)
Dining (131)
Pool & Beach (23)
Amenities (14)
Family and Play Areas (7)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Panad0l
5 June 2018|
Answer
Response from Lo C | Reviewed this property |
For the basic suite occupancy capacity I really don't know, as I been stay I 2 bed rooms suite and 3 bed rooms suite, if you have 4 people, with a extra bed to pay in a basic suite, the 2 bed room suite us better. That's... More
0
Votes
Panad0l
5 June 2018|
AnswerShow all 5 answers
Response from TheRitzCarltonKL | Property representative |
Dear Panad0l, Thank you for your inquiry. To answer your question, our One Bedroom Suite can accommodate up to 3 guests, as the sofa may be converted into a sofa bed, which can occupy a maximum of one guest. We hope we... More
1
Vote
Rohitbanka
27 May 2018|
AnswerShow all 2 answers
Response from TheRitzCarltonKL | Property representative |
Dear Rohitbanka, We are pleased to hear that you might be staying with us soon. We have dropped you a private message in regards to your inquiry, with a contactable email address, for your convenience. We look forward to... More
0
Votes
Room Tips
"ask for a room facing Pavillion Shopping Centre, the other side is loud construction works"
Read review
"Must-try the afternoon tea!"
Read review
"Request a suite as you get a personal butler. Nisha was most supportive with any room or food requests."
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"Check to see if building of apartments next door is finished yet - some noise from 08.00am to 08.00pm."
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