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JW Marriott Kuala Lumpur

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Traveler (1606)
Room & Suite (640)
Dining (133)
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Overview
  • Excellent64%
  • Very good25%
  • Average8%
  • Poor2%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from JW Marriott Kuala Lumpur
Offers & Announcements: Exclusive Offer @ RM 465
Hotel packages
Hotel deals
Offers from JW Marriott Kuala Lumpur
Offers & Announcements: Exclusive Offer @ RM 465
Hotel packages
Hotel deals
You may also like
See all
Nearby Hotels
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Reviews (2,804)
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1,587
636
201
70
44
Show reviews that mention
All reviewsshanghai restaurantshook restaurantstarhill gallerythe executive loungebukit bintangpavilion mallspecial thanksjunior suitebusiness tripshopping districtfood courtduty managerlocation is excellentupon checkpetronas towersvelurenovation
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1 - 5 of 2,538 reviews
Reviewed 2 days ago

spent two nights here in june 2018 and have struggled to encapsulate my experience. overall, it's very nice hotel. great location on bukit bintang and near to fancy malls. it was all recently refurbished, has excellent service (can't say enough good things about the staff),...More

Thank Paul S
Response from Yannick_Mauchle, Manager at JW Marriott Kuala LumpurResponded yesterday

Dear Paul S Thank you very much for taking the time to write us a review about your recent stay at the JW Marriott Kuala Lumpur. Your feedback is very much appreciated! We are delighted to see your great comments about our associates and that...More

Reviewed 3 days ago

The experience didn't start well. After a long drive, filled with traffic jams along the way from Singapore to Kuala Lumpur before the Hari Raya holidays, I was really irritated by the shabby treatment they gave at the driveway. I was immediately asked to drive...More

1  Thank Yvonne C
Response from Yannick_Mauchle, Manager at JW Marriott Kuala LumpurResponded yesterday

Dear Yvonne C On behalf of the entire team of the JW Marriott Kuala Lumpur, I wanted to thank you for taking the time to write us a review about your recent stay at our property. We are happy to see, that you enjoyed our...More

Reviewed 3 days ago

Stayed for 2 days for short shopping trip with family. Location is fantastic, good shopping and good food. Hotel is beautiful, rooms are very clean and services are absolutely top notch. Room was ready before arrival, checking in was quick, efficient and personal, thanks Nuru...More

2  Thank Mick T
Response from Yannick_Mauchle, Manager at JW Marriott Kuala LumpurResponded yesterday

Dear Mick T First of all, thank you so much for taking the time to write a review about the JW Marriott Kuala Lumpur and your recent stay with us. We are thrilled to see, that you and your family had a great time during...More

Reviewed 3 days ago via mobile

I love Kuala Lumpur and J W Mariott!! The service is excellent... very warm and hospitable... Since I’m a vegetarian, when I ordered room service I got excellent advice on what to order by Ms. Rani from the ‘At your service’ department who knew exactly...More

1  Thank pinky k
Response from Yannick_Mauchle, Manager at JW Marriott Kuala LumpurResponded yesterday

Dear pinky k Thank you very much for writing us a review about your recent stay at the JW Marriott Kuala Lumpur. Your time and efforts are much appreciated! We are so glad to read that you enjoyed your time in Kuala Lumpur and also...More

Reviewed 4 days ago via mobile

A very nice hotel. Quality Manager and Club Team organised a beautiful room for us. The room is newly renovated. Housekeeping staff does a very good job with their cleaning. They paid attention to requests upon check in. Thank you so much!More

1  Thank MeirianaS
Response from Yannick_Mauchle, Manager at JW Marriott Kuala LumpurResponded 3 days ago

Dear MeirianaS Thank you very much for your review about your recent stay at the JW Marriott Kuala Lumpur. It is great to see that you have enjoyed our newly renovated property and I am more than happy to share your positive comments with our...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$140 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Kuala Lumpur
#4 Business Hotel in Kuala Lumpur
#8 Spa Hotel in Kuala Lumpur
#11 Luxury Hotel in Kuala Lumpur
#11 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$140 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Kuala Lumpur
#4 Business Hotel in Kuala Lumpur
#8 Spa Hotel in Kuala Lumpur
#11 Luxury Hotel in Kuala Lumpur
#11 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (1606)
Room & Suite (640)
Dining (133)
Pool & Beach (62)
Amenities (51)
Business Center & Event Rooms (15)
Questions & Answers
Ask a question
Michelle S
9 June 2018|
AnswerShow all 3 answers
Response from iverge | Reviewed this property |
There will be no extra fee as long as you are using existing bedding. If you require a crib an additional fee will apply.
0
Votes
87yuj
8 May 2018|
AnswerShow all 3 answers
Response from Yannick_Mauchle | Property representative |
Dear 87yuj, Thank you for sharing your inquiry with us on TripAdvisor. Although our in-room refrigerator does not have a freezer compartment, we will be more than happy to allow you to store your item in one of our freezers... More
0
Votes
bubbletea2828
3 May 2018|
AnswerShow all 4 answers
Response from Yannick_Mauchle | Property representative |
Dear bubbletea2828, Unfortunately, TripAdvisor does not allow us to post email links to our response. If you click on the link from our hotel site it will generate a link for you to contact us directly. Regards, Ed... More
0
Votes
Room Tips
"If you can upgrade to room with executive lounge access (its one of the best lounges ever)"
Read review
"Best rooms are the ones overlooking Bukit Bintan"
Read review
"The room I had was over the main street in front of the hotel. There was no disturbance from the street or..."
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"Ask for a view of Pavilion"
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