We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

FrenzHotel Kuala Lumpur

Save
Share
135 Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100 Malaysia
eDreams
Booking.com
Priceline
StayForLong
Agoda.com
Trip.com
View all 7 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (137)
Room & Suite (61)
Dining (10)

About

#171 of 673 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Frenz Hotel located at the central district of Kuala Lumpur. It only 10 minutes walking distance to historical Independent Square. Most of the major events, were held at the square, like New Year Countdown, National Independence Day countdown and e.g.
Read more
Property amenities
Parking
Free High Speed Internet (WiFi)
Coffee shop
Airport transportation
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Wifi
Breakfast in the room
Car hire
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Doorperson
Express check-in / check-out
Laundry service
Show more
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Show more
Room types
Bridal suite
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Modern
Languages Spoken
English, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
60Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
297Reviews1Q+A46Room tips
Traveler rating
  • 50
  • 104
  • 87
  • 32
  • 24
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Mom Oh Moms wrote a review Sep 2019
Singapore, Singapore98 contributions40 helpful votes
I choose this hotel bcos it is near the masjid india shopping spree with every saturday there will be ‘Pasar Malam’ Night Market which start from 11am till 11pm. Selling all shots of things from food to apparel to households equipment. You mane it you will get to find it there. Been staying there since 5-6years ago & every time I went KL, will sure to stay there but now the standard had drop tremendously. With the change of management & the front desk worker works with no experience at all... when ask all they sat I don’t know. Sometimes get into my nerve. This august trip, i was billed 3 rooms which I only stayed there for 2 rooms only & ask them why they overcharged me & they reply. Under Booking.com they cannot amend the payment. This is ridiculous right. Actually I hv already cancelled 1 of the rooms but yet why they still charge me. Asking for refund from them & it was not a helping one. Till now im still waiting for refund. Pls make sure if u’re staying there, & u have some amendments on the rooms. Pls cancelled both & rebooking again. Cos this hotel workers so stupid that they do not know what to do later. This will be my last stay in Frenz Hotel. Will not stay there again.
Read more
Date of stay: August 2019Trip type: Traveled with family
3 Helpful votes
Helpful
Share
Bintu W wrote a review Aug 2019
Singapore1 contribution1 helpful vote
Was reading through comments on booking cancellation. Didn’t expect that i would be experiencing it too. Never had this experience from other hotels using the same booking system. The explanation was so vague. Totally dissatisfied.
Read more
Date of stay: May 2019Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
Mur Idayu wrote a review Aug 2019
3 contributions1 helpful vote
ON 10 Aug 2019, i booked to 2 rooms to check in(smoking room) for my dad and husband. Was told to pay full amount which include RM $100 security deposit which i paid of course..and was only told that i paid RM $50 during check out on 12 Aug 2019 as there is nothing in their system that i paid $100..no receipt was given to me either..hmm..thus the rooms no ashtray eventhou book a SMOKING ROOM and was told to open the window everytime my husband wanted to smoke..pfft room on the other hand was not even clean(see the picture) called up reception 2 time before the housekeeper(indonesian lady) came up looking very very unhappy.On top of that the fridge is not even working condition..called up again to ask maintence guy to change it for us..It has been very stressful and tiring for us to be kept calling up the receptionist for all those thing and if you love to take a risk..STAY AT THIS FRENZ HOTEL...the worst hotel i ever stayed in my entire life whenever i come to Kuala Lumpur..yes literally the WORST..pls do check on your receptionist (and indian lady that do check in on 10 Aug 2019 about 1.30pm) she might have taken the deposit money in her pocket and did not key in at the system of guest deposit..
Read more
Date of stay: August 2019Trip type: Traveled with family
1 Helpful vote
Helpful
Share
Sui C wrote a review Jun 2019
Auckland17 contributions20 helpful votes
Avoid at all cost!! They charge you full payment. Including 10% service charge + 6% tax! No other hotel does that! Upon walking into the room and opening the bathroom, two cockroaches ran into the shower. The cover to the drain was not available and we had to use the rubbish bin to cover the hole as I could imagine rats or other insects crawling up. See imagines!! HONESTLY that did not throw us off the hotel yet..... it was the fact that was no Wifi at all! When their advert and brochures clearly state high speed internet!! I asked reception about it, she asked me what phone I have? I said iPhone.. she said that’s why, Apple phones cannot connect to wifi here. Like what???!!!!! I’ve never heard of such nonsense! They must think we foreigners have stupid written on our foreheads! Later on.. approaching 11.30pm, still without internet we asked another receptionist, only to be told he will reset the internet and it should work in 15mins. To no avail. So basically we had no choice but to check out (only stayed one out of the four nights), as it was imperative for us to have access to the internet. The owner came out to help us only to be shown that the building wifi did not work on the higher levels either. We even showed him the cockroaches running around in another room they tried to offer us. The worst is yet to come! No refunds provided at all! If you haven’t provided me with a service, why should I pay you?! Pay you for what! In western countries you would never get away with things like that! The reception lady even tried to say it wasn’t her fault and she’s a worker and she doesn’t get paid. Well you have taken my money so technically you are getting paid for something your not doing. Ridiculous! The owner kept trying to tell us to contact the manager, he obviously does not think he has the power or authority to make that decision! What a joke!! Good luck to this run down hotel! Avoid avoid avoid!!!!!!!! They may advertise cheap on booking.com but they add all the fees on top when you check in and it’s more expensive than the other hotels you may consider.
Read more
Date of stay: June 2019Trip type: Traveled on business
1 Helpful vote
Helpful
Share
... wrote a review Apr 2019
21 contributions7 helpful votes
Hotel in very bad conditions. In addition to that there are works on the road pavement just outside it, so the reception was looking shabby and dirty all the time. The Wi-Fi did not work in my room (7th floor). Personnel tried to help but not very successfully. The area is surrounded by permanent stalls of a street market, very noisy in the evening. At my arrival I was given a key of a room which was not made, still the traces of the previous guest!
Read more
Date of stay: April 2019
Helpful
Share
Previous
123456
PRICE RANGE
US$19 - US$28 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
OYO 121 Frenz Hotel
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
86
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about FrenzHotel Kuala Lumpur
Which popular attractions are close to FrenzHotel Kuala Lumpur?
Nearby attractions include MUD Kuala Lumpur (0.5 km), SOGO (0.3 km), and Jalan Masjid India (0.1 km).
What are some of the property amenities at FrenzHotel Kuala Lumpur?
Some of the more popular amenities offered include free wifi, airport transportation, and laundry service.
Which room amenities are available at FrenzHotel Kuala Lumpur?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at FrenzHotel Kuala Lumpur?
Yes, parking is available to guests.
What are some restaurants close to FrenzHotel Kuala Lumpur?
Conveniently located restaurants include FS Nasi Kandar Corner, Yut Kee, and Nando's.
Does FrenzHotel Kuala Lumpur have an airport shuttle?
Yes, FrenzHotel Kuala Lumpur offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is FrenzHotel Kuala Lumpur located near the city center?
Yes, it is 0.3 km away from the centre of Kuala Lumpur.
Which languages are spoken by the staff at FrenzHotel Kuala Lumpur?
The staff speaks multiple languages, including English and Malay.
Are there any historical sites close to FrenzHotel Kuala Lumpur?
Many travellers enjoy visiting Kuala Lumpur City Gallery (0.8 km), Rumah Penghulu Abu Seman (2.2 km), and Istana Negara (2.9 km).