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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

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170 Jalan Bukit Bintang, Kuala Lumpur 55100 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$119
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Free cancellation until 28/01/22
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Traveler (503)
Room & Suite (128)
Dining (84)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Regularly sanitized high-traffic areas
Updated 30/07/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 30/07/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 684 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travelers' Choice
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree features 325 spaciously appointed rooms and suites, and three specialty outlets. An elegant pillar-less ballroom and six multi-event spaces all with natural daylight are available. With direct connection to Pavilion Kuala Lumpur, guests are able to enjoy premier luxury retail temptations and entertainment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bowling offsite
Evening entertainment
Babysitting
Valet parking
Paid public parking on-site
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Outdoor dining area
Walking tours
Children's television networks
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
24-hour security
Concierge
Executive lounge access
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Flatscreen TV
Walk-in shower
Bath / shower
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Indonesian, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
362Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
592Reviews16Q+A12Room tips
Traveler rating
  • 384
  • 131
  • 54
  • 10
  • 13
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
cutiechloe wrote a review 13 Oct
malaysia1 contribution2 helpful votes
The room design is very good and clean. Staffs are very friendly and helpful. Super convenient if you are a shopping lover. Direct link to Pavilion Mall and this will make your shopping trip very pleasant. Next time will stay again and will plan to enjoy their facilities such as swimming pool and spa. Definitely will come again. =)
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
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MeenSya R wrote a review 6 Oct
Petaling Jaya, Malaysia4 contributions3 helpful votes
Both of us, me and my husband enjoyed the staycation in this hotel very much. We would like to repeat it again soon. Overall the staff are friendly and very polite; and their services are very good…..
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
3 Helpful votes
Helpful
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Response from Anders Dimblad, General Manager at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Responded 1 week ago
Dear Meensya, Thank you for sharing your overall positive experience during your visit to Pavilion Hotel Kuala Lumpur. We are pleased to know that our friendly associates as well as the inspired accommodations enhanced your time with us and we look forward to welcome you and your husband back to our hotel for another amazing experience. Best regards, Anders General Manager
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Fadhil wrote a review 4 Oct
1 contribution3 helpful votes
Good place for staycation and shopping. Good hospitality, have friendly staff, Good facility Hotel must Improve television channel for customer to have a great staycation during kawalan pergerakan PKP.
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Date of stay: October 2021Trip type: Traveled as a couple
3 Helpful votes
Helpful
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Response from Anders Dimblad, General Manager at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Responded 1 week ago
Dear Fadtez93, We are glad that you enjoyed your staycation at Pavilion Hotel Kuala Lumpur and thank you for your feedback on the TV channels. Feedback of all kinds are very important to us and we will certainly look into your valued observations. Thank you again for sharing, Fadtez93 and we certainly hope to welcome you, again and offer you another wonderful staycation. Best regards, Anders General Manager
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Tengku Sherina wrote a review 4 Oct
Worldwide1 contribution3 helpful votes
A warm welcome greeted with Smile from the hotel team starts from the Concierge to the Reception. It doesn't stop there , the welcoming vibes continue to the F&B and Recreational team (from level 8 to 18). All we can say nothing but satisfaction and excellent customer service. Cleanliness, housekeeping, room service, unarguably awesome. Definitely will come back and spend more nights at Pavilion Hotel KL. They carry the brand tremendously well. Kudos Team Pavilion KL! Regards YM Tengku Sherina
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Date of stay: October 2021Trip type: Traveled with friends
3 Helpful votes
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Response from Anders Dimblad, General Manager at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Responded 1 week ago
Dear tengkuposh, It was truly a pleasure having you as our guest during your recent staycation at Pavilion Hotel Kuala Lumpur. We are delighted to read that you enjoyed your stay with us and we really appreciate the time you took out of your day to recognize our wonderful hospitality from Front Office, F&B, Recreational team, as well as the Housekeeping team. Your thoughtful words will also be shared with the team which will continue to inspire and motivate them to deliver exceptional customer service. Thank you for giving us a perfect rating as well as recommending our hotel to other travellers, tengkuposh, we look forward to welcome you for another remarkable stay. Best regards, Anders General Manager
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Erissa S wrote a review Sep 2021
1 contribution4 helpful votes
first, the service by the staff are very welcoming and friendly. the receptionist changed our room to the front view of the hotel. the food in the courtyard is amazing. the room has a wonderful interior and lighting. i enjoyed my stay.
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Date of stay: September 2021Trip type: Traveled with family
3 Helpful votes
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Response from Anders Dimblad, General Manager at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Responded 2 weeks ago
Dear ErissaS, Thank you for choosing Pavilion Hotel as your preferred choice of accommodation in Kuala Lumpur. We love reading that you have found our urban resort to be wonderful with our wonderful hospitality which we take great pride in. We will also share your kind sentiments with the entire team and we are grateful of your praises. Again, thank you for choosing to stay with us, ErissaS and we certainly hope to welcome you again to our hotel and offer you another memorable experience. Best regards, Anders General Manager
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PRICE RANGE
US$91 - US$162 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
325
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Frequently Asked Questions about Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Which popular attractions are close to Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?
Nearby attractions include Museum of Illusions (0.3 km), Pavilion KL (0.1 km), and Flight Experience Kuala Lumpur (0.3 km).
What are some of the property amenities at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?
Yes, free parking, a parking garage, and paid public parking on-site are available to guests.
What are some restaurants close to Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?
Conveniently located restaurants include Horizon Grill, Quivo Pavilion, and el iberico.
Are there opportunities to exercise at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Pavilion Hotel Kuala Lumpur Managed by Banyan Tree have an airport shuttle?
Yes, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?
Yes, dry cleaning and laundry service are offered to guests.
Does Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.