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The Royale Chulan Kuala Lumpur

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The Royale Chulan Kuala Lumpur
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2,469 Reviews from our TripAdvisor Community

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Newry, United Kingdom
Reviewed 3 days ago NEWvia mobile

3 days in KL was absolutely amazing great city so much to do , sight seeing early morning,lay by the pool after lunch till 4ish and then shop Hotel has the best breakfast ever sushi breakfast was a must and delish .... so much choice great experience of so many foods Bedroom was spacious and a comfy bed Only disappointment...

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Helpful?
Thank Melanie P
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Melanie P, Warm greetings from The Royale Chulan Kuala Lumpur! We are so pleased to read that you had a fantastic stay here at the hotel and that you enjoyed the service by our lovely staff. Your kind words and feedback are highly appreciated. In regards to the noise disturbance, kindly let us know if it happens again during...

Reviewed 1 week ago

1. Early Check in ease 2. Courteous Staffs 3. Swift room delivery services 4. Cleanliness and neatness of rooms 5. Room Space 6. Breakfast spread 7. Cab services 8. Attention and detailing to special services requested (had been to KL on my first anniversary) 9. Beautiful swimming pool and Jacuzzi What an amazing stay it was!!! You name a service...

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Helpful?
1Thank soumyadeep b
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear soumyadeep b, Warm greetings from The Royale Chulan Kuala Lumpur! I am delighted to hear that you and your partner had a great stay with us and found the services rendered by our dedicated staff to your liking. The genuine care and comfort of our guests is always our utmost priority. It is definitely a high compliment to us...

London, United Kingdom
Reviewed 1 week ago

Two of us have just spent 3 nights at The Royale Chulan in a club room and we thought it was very good. We had a very comfortable room with a huge bathroom, large rainhead shower that was powerful; perfect! Large bath and separate toilet with great towels and toiletries. We had requested a room with a balcony and that's...

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Helpful?
Thank ericab
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear ericab, Warm greetings from The Royale Chulan Kuala Lumpur! I am delighted to read that your overall stay was nothing short of wonderful, especially the service rendered by our team of dedicated staff. Indeed, I cannot agree more than our location provides easy access to the many shopping and dining outlets around us! Should your wide travels bring you...

Jakarta, Indonesia
Reviewed 2 weeks ago

I did enjoy my stay here. Premier room is huge. We got pool access. The pool is also huge. The location is within walking distance to Pavilion Mall and Bukit Bintang area, where you can find anything from the lower to expensive price. Price is cheaper than Jakarta as well. I love their breakfast too. They have huge selection, although...

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Helpful?
Thank novangely
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear novangely, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you very much for choosing us as your preferred hotel during your recent trip to Kuala Lumpur. We are pleased to know that you enjoyed the room as well as our scrumptious donuts and had a lovely time while staying with us. Your kind words and positive feedback definitely...

Helsinki, Finland
Reviewed 2 weeks ago

After a late flight I was quite tired and when I finally reached the hotel to check-in I was greeted by a rather phlegmatic reception desk person. While already feeling exhausted, his attitude didn't really make me feel welcome to this place in the middle of the night. A drunken British person leaning over the front desk to use their...

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Helpful?
1Thank Jimmy C
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Jimmy C, Warm greetings from The Royale Chulan Kuala Lumpur! We are pleased to know that our guestrooms, breakfast spread and ideal location was to your liking. Rest assured that I have reviewed your comments regarding your arrival experience with my front office manager to avoid future reoccurrence and further improvements. The team and I look forward to warmly...

Singapore, Singapore
Reviewed 2 weeks ago

If you are coming from Pavillion, just proceed to the KLCC-Bukit Bintang Walkway. Go over to the other side and go down the elevator. Turn right and cross a small road. You will see Hakka Restaurant. Proceed to walk toward Pullman hotel which is on the left. From here, it is just a 2 minutes walk to Royale Chulan. Located...

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Helpful?
Thank k0hk3
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear kohk3, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your kind words and directions to the hotel for our guests. The team here strives to make each guest experience as close to perfect as humanly possible. I am so honoured that you chose us while you were in KL. And we’re extremely grateful that you took...

Reviewed 3 weeks ago via mobile

This is a great 5* hotel. The location is in the upper class area of KL near shopping malls, cafes and restaurants. About a 15 minutes walk to KLCC metro station which us also where the KLCC mall is and the petronas twin towers. Room was beautiful, servise was flawless. Definitely recommend this over the other 5* hotels in the...

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Helpful?
1Thank Daniel2105
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear guest, Warm greetings from The Royale Chulan Kuala Lumpur! We are so pleased to read that you had a fantastic stay here at the hotel and that you enjoyed the service by our lovely staff. Your kind words and recommendation to others are highly appreciated. The team and I look forward to warmly welcome you back at The Royale...

Singapore, Singapore
Reviewed 3 weeks ago

Stayed for 3 nights in Feb 2017 at The Royale Chulan, Kuala Lumpur. The hotel is showing its age but admittedly well maintained and clean. Its room rates are competitively priced and the overall service we experienced was satisfactory. Buffet breakfast was lacking in quality although the variety was wide. The big drawback is the amount of construction work going...

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Helpful?
1Thank SingaporePKT
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear SingaporePKT, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your review on TripAdvisor. We are pleased to know that you had a pleasant stay with us during your recent trip. As Kuala Lumpur is the capital of Malaysia, property developments are continuously being done to provide ample amenities for local and foreign tourists. I hope that...

Cholsey, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed here for just one night (thank goodness) The rooms are spacious but in desperate need of updating. The room was filthy, spilt coffee still on the table so hadn't even been wiped. Thick dust on every shelf and the carpet hadn't even been hoovered. We reported this to reception but received very little interest other then thank you...

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Helpful?
Thank Emma B
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Emma B, Warm greetings from The Royale Chulan Kuala Lumpur! We are saddened to hear about the few shortfalls that you have experienced. Please allow me to apologise for the unpleasant experience and inconveniences that you have faced. In regards to your comments on room cleanliness and breakfast buffet spread, trust that I have reviewed in depth with the...

Bradford, United Kingdom
Reviewed 3 weeks ago

This Hotel is well situated for all amenities yet relatively quiet which is not easy in KL. Cavanous rooms, well furnished, with good bathrooms. The public lobby and rooms are excellent. Breakfast is an extensive buffet mainly eastern menu. Pool area is fine except that hotel brochure shows plenty of shade umbrellas for sunbathing when in fact only 7 remain:...

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Helpful?
1Thank stephen c
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Stephen c, Warm greetings from The Royale Chulan Kuala Lumpur! We are delighted to know that you found our guestrooms and buffet spread to your liking, however rest assured that your feedback regarding the lack of pool shade umbrellas have been conveyed to the respective departments for immediate improvements. Thank you very much for taking the time out of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Warisan Cafe
Warisan Cafe
Cuisines: Asian, Malaysian, Japanese
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royale Chulan incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more   less 

Additional Information about The Royale Chulan Kuala Lumpur

Address: 5 Jalan Conlay, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₱3,864 - ₱4,917 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royale Chulan Kuala Lumpur 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#12 Spa Hotel in Kuala Lumpur
#17 Romantic Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#20 Business Hotel in Kuala Lumpur
#22 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from The Royale Chulan Kuala Lumpur staff and other travellers.
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Questions? Get answers from The Royale Chulan Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we stayed on the third floor & did not hear much noise”
 of 5 bubbles annewH6981XF, 4 weeks ago | Read review
“Just ask for quiet room and high floor.”
 of 5 bubbles azizib, 4 weeks ago | Read review
“Rooms above 5 floor can have daily thea and coffee breaks free of charge”
 of 5 bubbles PetrusZ, Jan 20, 2017 | Read review
“Only if you wish to have a view of the Petronas Towers, say so. Otherwise, ask for rooms above level 10.”
 of 5 bubbles MigSydney, Jan 8, 2017 | Read review
“ask for a room with a balcony as nice to sit out and pool side has good views esp at night”
 of 5 bubbles juliehampson, Dec 28, 2016 | Read review
5 of 5