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Dorsett Hartamas Kuala Lumpur

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No. 63 Jalan Sri Hartamas 1 D-G-08, Plaza Damas 3, Kuala Lumpur 50480 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (143)
Room & Suite (12)
Dining (11)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dorsett Hartamas Kuala Lumpur
Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#117 of 670 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Dorsett Hartamas is a 4-star Sri Hartamas hotel, on the outskirts of Kuala Lumpur. Sri Hartamas is an affluent area, with a fast-developing local scene. Surrounding the hotel are numerous chic cafés, in-vogue eateries and bars, modern shopping malls and near to Malaysia's largest exhibition centre, MITEC (Malaysia International Trade and Exhibition Centre), all of which make Sri Hartamas a popular chill-out spot for young adults, new families alike and corporates. Inside our hotel are 290 rooms with all mod-con – and the rest of the hotel boasts fabulous facilities too. Keep up with your workout in our gymnasium, or take extra care and visit our health and wellness centre. If swimming’s more your style, try our rooftop sky pool, complete with wading pool and Jacuzzi – not to mention breathtaking views! Kids too can enjoy our children club room, while our cozy café provides all-day dining. For special occasions, we have 3 functions rooms for hire. Stay with us and see for yourself what Dorsett Hartamas has to offer!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Paid public parking on-site
Wifi
Rooftop pool
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Rooftop bar
Kids pool
Business Center with Internet Access
Conference facilities
Meeting rooms
24-hour security
Concierge
Convenience store
Non-smoking hotel
Sun deck
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Malay

Location

Full view
86Good for walkers
Grade: 86 out of 100
70Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
132Reviews8Q+A11Room tips
Traveler rating
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Popular mentions
Nisa wrote a review Apr 2021
Malaysia1 contribution
I have a few things to say. Let’s split it to Pros and Cons. Pros: The pool has a stunning rooftop view. The pool is open til 10pm. Cons: 1. This hotel only has 2 lifts. We have to wait quite long to get from the basement parking. To the lobby. To the room. The the pool. That is such a hassle. 2. Hazards in room. There was a sharp metal sticking out (sort of stapler bullet) under the hotel carpet. 3. We requested for a breakfast for the next day. This hotel informed. Their breakfast are all sold out. Full house. Never have i ever check-in into a hotel with no breakfast. 4. The bathroom sink is clogged. 5. We requested for extra bath towel. What came to us. Is a head towel. 6. The single bed is small. (Not super single) 7. The basement parking did not indicate that it’s for the hotel guess.. No signage. And no proper written instruction that touch n go could be use and to be validated at the lobby counter.
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Date of stay: April 2021Trip type: Traveled with family
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Response from Yung Lim, Other at Dorsett Hartamas Kuala Lumpur
Responded 5 Apr 2021
Dear 69Nisa87, Greetings from Dorsett Hartamas, Kuala Lumpur. Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding to your stay experience. Please accept my apology. I will personally share this with the team and I will ensure this is not repeated. We certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Kind regards, Yung Lim, Rooms Division Manager
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Shweta N wrote a review Jan 2021
Kuala Lumpur, Malaysia37 contributions4 helpful votes
Decided to spend New Year's eve in Publika ..so keeping in mind the strict rules of not driving if drinking , we decided to pur up in Dorsett Hartmas ...well I am not sure if the front desk officers have to keep a sour face on purpose or what but the staff named Christy refused to smile or be courteous..it was New Years eve and yes everyone has decided to travel within the city and use the hotels like outing trips but with hotel industry suffering with the Covid situation I would have thought this would be a welcome situation for the hotels but guess not looking at Christy's face...all I can say is ...Dorsett please train your front desk officers to be more couteous n smile a bit . ..especially when you are unable to meet the customers online request...very poor show...after the welcome I really didnt hv the mood to look at any other features of the hotel
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Yung Lim, Other at Dorsett Hartamas Kuala Lumpur
Responded 1 Feb 2021
Dear 100shwetan, Greetings from Dorsett Hartamas, Kuala Lumpur. Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding to your stay experience. Please accept my apology. I will personally share this with the team and I will ensure this is not repeated. We certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Kind regards, Yung Lim, Rooms Division Manager
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ChrisTine Chuang wrote a review Oct 2020
10 contributions
+1
Friendly and helpful hotel staffs; spacious room for us and appreciated hotel staff for allocating an extra bed to us 🥰 Although pool is closed due to CMCO. My boys love to stay in the hotel and asked to come back again when pool is open for swim 😊😊
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Date of stay: October 2020Trip type: Traveled with family
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Response from Yung Lim, Other at Dorsett Hartamas Kuala Lumpur
Responded 26 Oct 2020
Dear Chris221746, Greetings from Dorsett Hartamas, Kuala Lumpur. Receive wonderful guest commendations always feel amazing and humbled to hear your appreciation for their contribution, such encouraging compliments will for sure spur them to give their best always. Their exemplary level of service will be celebrated for sure.We value your support and hope to see you back soon. Thank you. Kindly regards, Yung Lim, Rooms Division Manager
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Aina Rozman wrote a review Oct 2020
1 contribution
Check in on 5/9 due to the water interruption. Check in was fast and smooth. Attended by Mr Kusairi and Ms Christy if not mistaken very friendly with my kids also. Room was good and comfy . From the reception to the room everything was satisfied and the pool also bery nice with a good view.! Keep up the good work! Surely will come back !
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Date of stay: September 2020Trip type: Traveled with family
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Response from Yung Lim, Other at Dorsett Hartamas Kuala Lumpur
Responded 10 Oct 2020
Dear Ainarozman92, Greetings from Dorsett Hartamas, Kuala Lumpur. Receive wonderful guest commendations always feel amazing and humbled to hear your appreciation for their contribution, such encouraging compliments will for sure spur them to give their best always. Their exemplary level of service will be celebrated for sure. We value your support and hope to see you back soon. Thank you. Kindly regards, Yung Lim Rooms Division Manager
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Gerald wrote a review Sep 2020
Petaling Jaya, Malaysia7 contributions8 helpful votes
Checkin: 26/9/20 Checkout: 29/9/20 Thank you for all the staff that assisted throughout my stay be it Reservation, Front Office, Concierge, & Housekeeping. Pros: Good location, great service, fast response from HOUSEKEEPING and FRONT DESK staff all was excellent! Reservation staff assisted me to arrange for the birthday setup in the room and housekeeping did a greatjob! Front desk assisted me to keep the birthday cake as well upon arrival. Lastly your front desk staff did a great job on giving an extended checkout time from 6pm until 7pm, this is what you call empowerment whereby it does not need to seek a managers approval and understanding guests needs. Cons: Opposite my room 816 someone was smoking at night that affected the smoke smell in my bathroom at night 9.30pm, front office and housekeeping was quick to response and spray the air freshener for me. Improvement: 1) Would like to have more equipments at the gym (pull-up bar) and cleaner bedsheet in the the rooms as i found stains during my stay (did not highlight it to anyone during my stay). 2) I pity the front desk as they have to multitask alot of things during check-in as answering calls for guest requests which is very heavy. Your company productivity might drop if they continue to do this as hiring an operator is a much more better solution.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Yung Lim, Other at Dorsett Hartamas Kuala Lumpur
Responded 29 Sep 2020
Dear JraLdoz, Greetings from Dorsett Hartamas, Kuala Lumpur. First of all, we are delighted to have been your choice during your time in Kuala Lumpur. Thank you for your commendation on our colleagues ‘determination in making things better and for your wonderful review. I will personally flatter them for their constant effort in building what without them would not be possible. We are certainly looking forward for your next visit to the hotel soon. Thank you. Kind regards, Yung Lim, Rooms Division Manager
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PRICE RANGE
US$23 - US$65 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
290
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Frequently Asked Questions about Dorsett Hartamas Kuala Lumpur
Which popular attractions are close to Dorsett Hartamas Kuala Lumpur?
Nearby attractions include 1 Mont' Kiara (0.5 km), Groove The Disco (0.4 km), and Dinosaurs Alive (0.4 km).
What are some of the property amenities at Dorsett Hartamas Kuala Lumpur?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Dorsett Hartamas Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dorsett Hartamas Kuala Lumpur?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Dorsett Hartamas Kuala Lumpur?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Dorsett Hartamas Kuala Lumpur?
Conveniently located restaurants include Mercat Barcelona Gastrobar, Monnalisa Ristorante Italiano, and Malabar Palace Sri Hartamas.
Are there opportunities to exercise at Dorsett Hartamas Kuala Lumpur?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Dorsett Hartamas Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Dorsett Hartamas Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Dorsett Hartamas Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Dorsett Hartamas Kuala Lumpur?
Many travellers enjoy visiting Kuala Lumpur City Gallery (4.5 km), Rumah Penghulu Abu Seman (6.9 km), and Istana Negara (1.8 km).