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BIG M Hotel

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38, Jalan Tun Perak, Kuala Lumpur 50050 Malaysia
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Traveler (93)
Dining (5)
Room & Suite (3)

About

#94 of 672 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
A tourist class hotel located just next to Masjid Jamek LRT Station, close to many tourist attractions, this 92 rooms hotel is tastefully decorated with guest's comfort in mind. LED TV, in room safe, free Wifi, coffee making facilities and others to ensure all our visitors feels home away from home! Big M Hotel...Superb location, Service and Stay Always!
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Property amenities
Free High Speed Internet (WiFi)
Vending machine
Children Activities (Kid / Family Friendly)
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Wifi
Concierge
Currency exchange
Non-smoking hotel
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Safe
Clothes rack
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Chinese, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
118Restaurantswithin 0.5 km
45Attractionswithin 0.5 km
94Reviews5Q+A12Room tips
Traveler rating
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  • 4
  • 1
Time of year
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Popular mentions
Nadiah Naim wrote a review Jul 2020
Ampang, Malaysia42 contributions21 helpful votes
The room is clean and well organized. The services are also good and well entertained. Stayed in a room with a window which facing to the main road and train. Heavy sleeper like me won't bother with the noises. Easy access to LRT Masjid Jamek with only less than 100 meter walking.
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Date of stay: July 2020Trip type: Traveled solo
1 Helpful vote
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Response from BIG M HOTEL, Owner at BIG M Hotel
Responded 14 Oct 2020
Greetings to nadiahnaim228 from BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan
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efay wrote a review Mar 2020
Dublin, Ireland441 contributions134 helpful votes
Stayed here for two nights and was very pleased with the booking. The location was great (right next door to a train station and 10 minutes stroll to Chinatown). The room was very clean and comfortable and small touches like toothbrush/toothpaste, bottled water, coffee and a hairdryer were great. Only catch is that walls are thin and the train goes right by the hotel so I’d recommend earplugs.
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Date of stay: March 2020Trip type: Traveled solo
2 Helpful votes
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Response from BIG M HOTEL, Owner at BIG M Hotel
Responded 14 Oct 2020
Greetings to efay from BIG M Hotel. Thank you very much for taking time to share your experience about your stay with us. We are incredibly pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan
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Qunhui wrote a review Dec 2019
Penang, Malaysia7 contributions6 helpful votes
We enjoy spending two nights at this hotel. This hotel provides complete facilities and the staffs are friendly. Good service have been provided by the staffs, too. We will stay in this hotel again if we visited to KL.
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Date of stay: December 2019Trip type: Traveled as a couple
1 Helpful vote
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SineadKelly wrote a review Nov 2019
Birmingham, United Kingdom71 contributions39 helpful votes
This hotel is great for a few days stop over in KL. Train station is across the road and walking distance for all the many attractions. If your someone that all they want is a clean bed and room this is the place for you .
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Date of stay: November 2019Trip type: Traveled as a couple
1 Helpful vote
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Kaleighpot wrote a review Oct 2019
Alabang, Muntinlupa City195 contributions124 helpful votes
The location is superb. The rooms are comfy but if you get a room with window then it is very noisy. Now about the service I have to agree with some of the reviews that say their service is bad. The male malay grumpy reception guy is the worst too bad they don't use name plate there. I'd say only 1 out of 5 or 6 reception staff is nice and welcoming. We stayed for a long time and the first week was ok. But the second week things turned bad. They are stingy with the request of coffee cup. There is an electric kettle and 2 sachets of ready mix coffee but no cup and teaspoon so I requested for it and they told me it's not part of what I paid for? What will I do with the electric kettle then? Should I mix coffee straight in it? In the end they still brought two cups but it already left a bad taste in my mouth. Same with the request for extra pillow. We were staying for a week at a time and they made it hard to request for 1 extra pillow! I don't think that is such an unreasonable request. Internet worked well. Tv has 2 english channels, Asian Food Channel and AXN if I remember correctly. Housekeeping is not very satisfactory to me. They don't really clean much just fix the bed and replace towels thats it. Even forget to replace bath mat one time and it left the room all wet. Also one more thing. Please inform the housekeeping staff that if a guest is inside the room WAIT FOR THE GUEST TO OPEN THE DOOR DON'T JUST BARGE IN. I was surprised when the Indian housekeeping staff just used his key card and let himself in without waiting for me to open the door. I didn't feel safe. But really the biggest concern for me was the service. I hope people in this kind of business realize just how important who you put to work in your reception. One more instance I just remembered is when we check out I gave back the key card and said checking out. The dark thin Malay guy just received the key card and didn't say anything. I thought he was printing a receipt for me which is standard with hotels. I waited a good few minutes when I had to ask ahh are we done? Then he said yes. Oh my golly. No receipt no thank you for staying with us not even a smile.
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Date of stay: September 2019Trip type: Traveled with family
5 Helpful votes
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PRICE RANGE
US$17 - US$40 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
92
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Frequently Asked Questions about BIG M Hotel
Which popular attractions are close to BIG M Hotel?
Nearby attractions include MUD Kuala Lumpur (0.2 km), Sultan Abdul Samad Building (0.3 km), and Jamek Mosque (0.1 km).
What are some of the property amenities at BIG M Hotel?
Some of the more popular amenities offered include free wifi, kids activities, and a concierge.
Which room amenities are available at BIG M Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What are some restaurants close to BIG M Hotel?
Conveniently located restaurants include LOKL Coffee Co., Betel Leaf, and FS Nasi Kandar Corner.
Is BIG M Hotel located near the city center?
Yes, it is 0.8 km away from the centre of Kuala Lumpur.
Which languages are spoken by the staff at BIG M Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to BIG M Hotel?
Many travellers enjoy visiting Kuala Lumpur City Gallery (0.4 km), Rumah Penghulu Abu Seman (2.2 km), and Istana Negara (3.0 km).