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The Ritz-Carlton, Kyoto

Kamogawa Nijo-Ohashi Hotori, Nakagyo-Ku, Kyoto 604-0902 Kyoto Prefecture
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Traveler (1861)
Room & Suite (671)
Dining (292)

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About

#13 of 335 hotels in Kyoto
Location
Cleanliness
Service
Value
The Ritz-Carlton, Kyoto, the first luxury urban resort in Japan, sits serenely on the banks of the Kamo river, with sweeping views of the famous Higashiyama mountains. The resort in Kyoto features 134 guest rooms and suites, four restaurants and bars, The Ritz-Carlton Spa, and four different types of banquet rooms ranging from corporate dinners, to meetings, exhibitions and private events. It also boasts a unique partnership with Pierre Hermé Paris, creator of Haute Pàtisserie, showcasing popular creations and introducing an exclusive range of signature desserts. Blending the centuries old traditions and rich culture of Japan's ancient capital with modern luxury, The Ritz-Carlton, Kyoto brings to life the cultural heart of Japan. The hotel is in close proximity to Kyoto's popular downtown areas including Gion, Pontocho and the city's retail and entertainment district.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Sofa
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
City View
Languages Spoken
English, Chinese, Japanese
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
1,655Review24Q+A100Room tips
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louisianamom wrote a review Mar 10
new orleans, la40 contributions50 helpful votes
One of our favorite hotels in the world - still. For comparison others are Como Maalifushi in the Maldives, the Oberoi Amarvilas in Agra and the Alphonse XIII in Seville. Pros: best location in Kyoto (Gion can be busy and noisy; Mitsui and Four Seasons are in busy city locations); gorgeous, peaceful and luxury ryokan-like architecture; large and luxurious rooms; above and beyond service - even for a Ritz; Mizuki food more than deserving of its Michelin star. Cons: pricey (but worth it IMO), uneven service some days at breakfast; lots of Americans - although they were well-behaved :). Now that travel has opened up, we plan to return to the RC Kyoto every year. Totally worth it!
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Date of stay: March 2024
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Trip type: Traveled as a couple
Room Tip: contact the concierge ahead of your visit for restaurant reservations and recommendations
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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OnAir801509 wrote a review Mar 4
8 contributions4 helpful votes
We loved staying at this property and would go back in a heartbeat. The level of service and attention to detail are second to none. You have access to an excellent spa, heated pool, sauna/steam room, 3 spots to eat, and a bakery on site. The hotel is also centrally located in Kyoto and makes travel to a variety of attractions very easy. This is also one of the few if not only ritz Carlton’s in the world that offer inclusive breakfast to platinum and above Marriott members. The breakfast is amazing too, and the croissants are some of the best we’ve ever had. You can book rooms that have tatami flooring and futon beds for a more traditional feel, or standard western style beds if the tatami doesn’t suit your needs. We stayed in a tatami style room and enjoyed it thoroughly. Every staff member was so attentive and we wish we remembered everyone’s names to write them individual reviews but want to specifically thank Shoko-san! We apologize if spelled incorrectly, but she is such a kind host and helped us from the moment we arrived to the day we left. She even wrote us a hand written note and gave us a gift upon departure. This is not a single occurrence but based on other reviews I’ve seen a testament to the incredible staff that make the hotel shine above others.
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Date of stay: February 2024
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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DRLuxury wrote a review Jan 2024
Monte-Carlo, Monaco833 contributions746 helpful votes
I loved the location next to the river and the simple but elegant design. Austerity is the word. The rooms were spacious and the views really beautiful. One of the bars was closed although I would have liked to get a drink in that particular one. Again , a whiskey shot for 45$ is a bit steep but ok. Staff was very polite and friendly. Unfortunately prices for the property are way up in the sky. I might be coming back anyway just for pampering myself.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jeremy L wrote a review Jan 2024
Orlando, Florida15 contributions16 helpful votes
I have traveled the world, so it means something when I say that this was the best hotel stay of my life. The hotel is beautiful, and the location is great, right next to the river. The rooms are what you would expect from a Ritz, beautiful and very spacious. But what really sets this hotel apart are the staff. I especially want to call out Pink and Mitsuki (I hope I spelled that right), as they went above and beyond. I can't wait to go back to Kyoto so I can stay here again.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Try to get a room facing the river. The sunrise over the mountains is beautiful. Also, I highly...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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misanthropicdreamer wrote a review Dec 2023
San Francisco, California545 contributions396 helpful votes
This is not the Shinmonzen. Having come from the best hotel in Kyoto everything else is not quite as perfect. That said, this is a beautiful hotel. It gives very White Lotus vibes in that almost all the guests are American (all unmasked and coughing with their kids also coughing) and the staff are Japanese wearing tan suits and masks (appreciated) and trying to please the guests. Service is good but not as great as at the Shinmonzen. We got two nice rooms, one with a river view. The decor is nice. The windows do not open and my room had a faint smell of incense like it was trying to cover up something. The beds are not as comfortable as I would like. The shower is in a room with a tub and is enclosed which makes it become very steamy and hot which isn’t great. It is mostly quiet but you do hear cars from the busy road across the River. One night we wanted to have a quick dinner. None of the restaurants offered normal choices- you had to get an entire fixed meal. We ended up eating at the bar. Service was slow and the food was not good. The gluten free bread was awful. Breakfast is decent but they don’t offer gluten free baked goods, the meat is terrible (raw bacon, tasteless sausage) - I missed the crispy bacon at the Shinmonzen-and you have to get hard boiled eggs if you don’t like runny ones - not peeled like at the Shinmonzen. The yogurts are nice and they have fresh orange and grapefruit juice. The regular baked goods are good for those who can eat them. The matcha lattes are good - but don’t have a foam heart like the Shinmonzen. I had a good time here and would recommend it as a place to stay while in Kyoto.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AKSaksena wrote a review Dec 2023
Noida, India42 contributions94 helpful votes
We had gone for lunch at Teppan Mizuki the fine dining restaurant at RitzCarlton Kyoto. The hotel is well located and is easily accessible. The entry to the premises is through a picturesque bridge over flowing waters. To the restaurant through a long corridor adorned with a crystal show piece and bonsai tree. Private dining room seats maximum 8 - we were 5 including a child- and overlooks a beautiful Japanese style garden. We preferred Nishiki Kuroge Wagyu Beef lunch presided over by Chef Naoya Ideno. The Chef prepares the dishes in an open kitchen attached to the dining area. The serving started with seafood carpaccio Kyoto green ume sorbet followed by beef sushi and Kuroge wagyu sirloin. Accompanied by champagne the presentation is superb and taste heavenly. Every dish is a masterpiece. Assorted vegetables in different sauces Parmigiano reggiano white miso and Wagyu beef fillet steak arrived later. Garlic rice with Japanese pickles followed by Herme desserts and coffee. The service is relaxed comfortable and efficient. The Chef continuously interacts explaining nuances of every preparation which makes the dishes more enjoyable. Overall a memorable dining experience.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Book private dining well in advance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Debsen1 wrote a review Nov 2023
Fairfax, Virginia42 contributions52 helpful votes
Our recent 5 night stay at the Ritz Carlton Kyoto was one of our best stays to date. The location by the river was so tranquil, especially with the beautiful fall days and changing autumn leaves in the courtyard and all around the hotel. As a titanium member I was upgraded to a garden view room and check in service in our room was really nice. All of the staff were extremely helpful, at breakfast, at the bar and the concierge. The concierge helped us get reservations at local restaurants and especially last minute reservations during peak season and also what to see in Kyoto. Anytime we needed a cab, if we requested it ahead of time, it was already waiting for us. Breakfast was delicious and we got treats in our room during turn down service. The hotel also exchanges cash (may not be the best rates but better than the conversion machines). Don't miss the tempura at Mizuki, a one star Michelin restaurant at the hotel! After long days out, we enjoyed relaxing by the pool, using the sauna and the steam room. On the weekend we enjoyed drinks at the bar while listening to live music. Do be sure to make reservations for a bar seat ahead of time or let the staff know (or else you might get charged a cover fee - but free if you are staying at the hotel). I thought that the hotel was well situated between attractions on both sides of the river - Gion, Fushimi Inari, etc. on one side, and Nishiki market, Nijo castle, etc. on the side of the hotel. The only tips I would have for the hotel would be to have the bar be open every night (or only closed one night), cocktails in the lobby are during the day (they have afternoon tea and lite bites), and if by the concierge there could be any posting of what might be closed or will be closed. We went to the Imperial Palace and it was closed (but if we had gone 2 days earlier it was open). It wasn't a huge loss since we had seen so much but we could have planned better if we knew that it was going to be closed.
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Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Patrick L wrote a review Oct 2023
New York City, New York23 contributions20 helpful votes
This was the best stay back in 2014 and my favorite hotel in the world for a very very long time--definitely the best in Japan. I can't wait to stay here again in a few days with my partner for our 3-year anniversary and see how this has evolved since I was last here.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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lovinghusband2014 wrote a review Oct 2023
Tustin, California58 contributions40 helpful votes
From the moment my wife and I checked in we were taken care of by the staff. The person who checked us in was Shirley. She guided us to our room and asked if we would like to check in there, which we did. She spent 20 minutes with us checking us in and showing us all the features of our room. During this time our bags were delivered to our room. After Shirley left, we realized that my wife's backpack was not there. That started a hunt for her backpack. When we realized it had been left in the trunk of the taxi, we were panicked since I did not have a receipt. The hotel spent the next hour tracking down the taxi and having them return with the backpack. When we came back to the hotel later, almost every staff member we saw gave us a thumbs up. This is above and beyond. This hotel deserves 6 stars and a round of applause. Thank you.
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Date of stay: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Juju wrote a review Oct 2023
1 contribution1 helpful vote
I would like to take this opportunity to thank our host Shirley at the ritz! Excellent customer service. She remembers everything we talked about during our conversation. She is so warm, considerate and smiling the whole time. Thank you Shirley ❤️❤️❤️
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
₱79,319 - ₱113,750 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoCity Center
NUMBER OF ROOMS
134
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE RITZ-CARLTON, KYOTO - UPDATED 2024 Hotel Reviews & Price Comparison (Japan) - Tripadvisor

Frequently Asked Questions about The Ritz-Carlton, Kyoto
Which popular attractions are close to The Ritz-Carlton, Kyoto?
Nearby attractions include Ippodo Tea Kyoto (0.3 km), Honnoji Temple (0.5 km), and Gyogan Temple (0.4 km).
What are some of the property amenities at The Ritz-Carlton, Kyoto?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Kyoto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Kyoto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Kyoto?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Ritz-Carlton, Kyoto?
Conveniently located restaurants include Trattoria Macedonia Yuki, Fortune Garden Kyoto, and Le Bouchon.
Are there opportunities to exercise at The Ritz-Carlton, Kyoto?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Ritz-Carlton, Kyoto have airport transportation?
Yes, The Ritz-Carlton, Kyoto offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Kyoto?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Kyoto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.