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Oriental Hotel

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Traveler (454)
Room & Suite (357)
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Overview
  • Excellent67%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible2%
Travelers talk about
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Oriental Hotel
Offers & Announcements: Complimentary Minibar
Hotel deals
Offers from Oriental Hotel
Offers & Announcements: Complimentary Minibar
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Reviews (514)
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All reviewscharming hotelrooms are moderngreat breakfast buffethigh end shopsfluent englishreception area isdark woodice cubesinterior designexecutive roomjapanese languageharbour viewwithin walking distancemini barsannomiya stationdining optionsrestaurants and bars
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1 - 5 of 130 reviews
Reviewed 3 days ago

This is our second visit to the hotel and we still enjoyed our stay in this wonderful hotel. Situated further away from the main commercial area but the comfortable rooms, top notch service levels as well as first class breakfast trumps everything else. We didnt...More

Thank glnomad
Hotel's Favorite
Reviewed 14 July 2017

As you can tell from my previous review, the Oriental Hotel has me at hello. Two years later, it is a rare pleasure to see it demonstrate such marked improvement on an already excellent experience. The Oriental Hotel pushes itself beyond the brick-and-mortar service of...More

3  Thank Björn U
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 21 July 2017

Dear Björn U, First and foremost, welcome back! I`m not sure I could have said it any better myself. As the quote goes, ... “A lot of times, people don't know what they want until you show it to them." We always try to stay...More

Reviewed 1 week ago

Had a wonderful stay at the Oriental and enjoyed Kobe only marred by some extremely wet weather. On a wet grey miserable day the hotel and room was very cosy the breakfast room was a delight even though it was very busy. The food and...More

1  Thank manchesterianBangkok
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 5 days ago

Dear manchesterianBangkok, Thank you for your review and choosing Oriental Hotel as your residence while in Kobe. We are happy to hear that you enjoyed your stay as well as our service and cuisine. We pride ourselves on giving each and every guest the most...More

Reviewed 3 weeks ago

My experience in the oriental hotel Kobe has began with first class hospitality, unique reception hall, super view of seaport Kobe ! Interior is so exotic classic and soothing. One of the most impressed hotel in the world, I suppose. 神戸でも群を抜く、神戸らしい異国情緒とさりげないおもてなしを感じさせるホテルです。 アメニティーキット、室内サービス、ビュッフェ形式の朝食などすべてにおいてクラシカル。 ’95震災の鎮魂&復興を願う神戸ルミナリエ通りにも接し、市内中央部から神戸港へもアクセスが良いのもうれしいですね。More

Thank JunichiHASEGAWA
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 1 week ago

Dear JunichiHASEGAWA, Thank you for your kind words and excellent rating of us here on Oriental Hotel. We are very proud to say that our hotel as well as the city of Kobe has come a long way since the 1995 disaster. We have and...More

Reviewed 3 weeks ago

I have stayed several times in this hotel and love it. Every room I have had is perfect, the staff manage the right mix of being there when needed but not intrusive, the food is delicious. The breakfast includes east and west dishes and is...More

1  Thank Caroline R
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 1 week ago

Dear Caroline R, Thank you for your most recent visit and taking the time to share your experience with us and the TripAdvisor community. We are very pleased to hear that everything has been spot on during your stays and would like you to rest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Spa
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
US$158 - US$547 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kobe
#1 Family Hotel in Kobe
#2 Luxury Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$158 - US$547 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kobe
#1 Family Hotel in Kobe
#2 Luxury Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveler (454)
Room & Suite (357)
Dining (98)
Amenities (75)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
camuche123
27 March 2017|
AnswerShow all 3 answers
Response from OmotenashiHotelsKobe | Property representative |
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have... More
0
Votes
camuche123
27 March 2017|
Answer
Response from Bob H | Reviewed this property |
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
0
Votes
123frenchwine
7 January 2016|
Answer
Response from OmotenashiHotelsKobe | Property representative |
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
0
Votes
Room Tips
"Any direction of WENS will be OK."
Read review
"Harbour view is great, but the city view, with Mr Rokko in the background, is not to be sniffed at."
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"Add breakfast when booking!"
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"Book room with breakfast."
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