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Huachen International Hotel

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Traveler (119)
Room & Suite (82)
Storyboard
Overview
  • Excellent22%
  • Very good56%
  • Average15%
  • Poor4%
  • Terrible3%
Travelers talk about
“night market”(22 reviews)
“fly screens”(2 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Huachen International Hotel
Special Rate: Free room upgrade
Offers from Huachen International Hotel
Special Rate: Free room upgrade
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (354)
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155 results
Traveler rating
29
81
28
11
6
Traveler type
Time of year
LanguageEnglish
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29
81
28
11
6
Show reviews that mention
All reviewsnight marketbathroom accessoriesfly screensdirect shuttleself service laundryshower had great pressurelittle extra toucheswest lakeseparate tapfamily roomserving chineseno air condrinking water tapwalking distancesmall round tablesmall supermarketmovies on demand
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1 - 5 of 155 reviews
Reviewed 6 days ago

I enjoyed the time at this hotel. The executive suite offered extra space and comfortable equiqment. The breakfast selection is comprehensive. Staff was friendly and helpful. Yet wifi was rather slow often.More

Thank Robinyy
Response from Manager_Huachen, 总经理 at Huachen International HotelResponded 4 days ago

Dear guests, thanks for your valuable comments and suggestions. “guests in Huachen warm and friendly forever" is our consistent aim. Your feedback is quite important in our continuous improvement process. We welcome all of your comments and suggestions. And also we will summarize and analysis...More

Hotel's Favorite
Reviewed 18 March 2018

When we checked in, the reception noticed that there were a total of 3 adults; my wife, myself and my mother-in law. Although, we booked a deluxe twin-sharing, the staff at the reception was really kind to upgrade us to a family room just so...More

Thank DerekWee
Response from Manager_Huachen, 总经理 at Huachen International HotelResponded 22 March 2018

Dear guests, thanks for your patronage and comments. Our hotel is ideally located with convenient transportation, complete facilities, close distance from the West Lake, and lakeview rooms and restaurant with a West Lake silhouette. We sincerely look forward to your visit again so that we...More

Reviewed 3 weeks ago

This accommodation was for one night only. The location is not bad, but there are plenty of other (better) hotels close to "West lake" that I would prefer. The staff at the reception is friendly, whereas the staff in the breakfast area is not. Do...More

Thank chn78
Response from Manager_Huachen, 总经理 at Huachen International HotelResponded 2 weeks ago

Dear guests: hello! Thank you for taking the time to give us feedback. We are very sorry that the experience has not met your expectations, and we are very sorry for the inconvenience caused by our service. Please accept our sincere apologies here. I will...More

Reviewed 8 June 2018

i am surprised by the positive feedback on this hotel i am a frequent traveller, so seriously, I am not very particular about hotels but I have to say having read all the good reviews about this place, I am very disappointed with the hotel...More

Thank bytesingapore
Response from Manager_Huachen, 总经理 at Huachen International HotelResponded 10 June 2018

Dear guests: hello! Thank you for taking the time to give us feedback. We are very sorry that the experience has not met your expectations, and we are very sorry for the inconvenience caused by our service. Please accept our sincere apologies here. I will...More

Reviewed 4 May 2018

This hotel provided me excellent service: my room was spacious, clean, and quiet. The breakfast buffet was spendid. The helpful, friendly people at the front desk worked hard for me to get the answers to my questions. The hotel it just a short, accessible walk...More

Thank Oliver1646
Response from Manager_Huachen, 总经理 at Huachen International HotelResponded 5 May 2018

Dear guests, thanks for your patronage and comments. Our hotel is ideally located with convenient transportation, complete facilities, close distance from the West Lake, and lakeview rooms and restaurant with a West Lake silhouette. We sincerely look forward to your visit again so that we...More

View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Free Parking
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$55 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Luxury Hotel in Hangzhou
#106 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$55 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Luxury Hotel in Hangzhou
#106 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (119)
Room & Suite (82)
Dining (17)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
zoeyi
14 April 2018|
AnswerShow all 3 answers
Response from TonyLau | Reviewed this property |
the front desk manager can help your to purchase Impression of West Lake ticket as well as West Lake one day tour . value for money . Hard time to get taxi after the performance . find out the bus to come back to hotel... More
0
Votes
ghertig
25 April 2017|
Answer
Response from adstone888 | Reviewed this property |
Good morning. I will be in staying in Hangzhou Hua Chen International Hotel from 22nd to 25th May and can update you any queries you may require. There is no direct hotel email mailbox address except you can contact the... More
0
Votes
Room Tips
"avoid this hotel"
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"High west rooms view the West Lake"
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"Higher floors have better view as usual."
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"The hotel has few non-smoking rooms. Make sure you emphasize the need for one while booking."
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