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West Lake Hotel

  • Excellent6%
  • Very good54%
  • Average27%
  • Poor11%
  • Terrible2%
Apr 30, 2015
“It looks like a proper hotel, but...”
Oct 12, 2013
“Good Only for Its Location”
Contact Info
Name/address in local language
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Reviews (44)
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Reviewed April 30, 2015

The staff are nice and helpful, and the refurbished building is good, but unfortunately domestic standards just don't match up to the international chains you have the choice of. The coffee shop western food is variable, although the 8th floor Chinese restaurant does have amazing...More

Thank Dizzybugspin
Reviewed October 13, 2013 via mobile

The only reason you'll want to stay here is because of the Railway Station. Directly facing the station, you're only about less than 50 steps away from it. This could easily be called "Hangzhou Railway Station Hotel". You get the feeling of a transit hotel...More

1  Thank The_Walking_Angel
Reviewed March 2, 2013

In February 2013 I booked a room in this hotel through an agency because I had stayed there on an occasion in 2012. The room was not the cheapest offered so I did expect something reasonable. The room was dilapidated, paint peeling off the walls...More

Thank James S
Reviewed January 9, 2012

Stay at 4th Floor near the lift lobby. Inside the room clean and comfortable. A bit old furniture and bathroom. Need some wall painting to brighten up the room.

3  Thank Albert_Teo77
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Number of rooms
China > Zhejiang > Hangzhou
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Room Tips
"Treat yourself and stay at the neighbouring Hyatt Regency instead"
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"Try another hotel; ultimately you get what you pay for"
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"Easy to find as opposite HangZhou Railway Station and Bus to West Lake."
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