West Lake State Guesthouse

West Lake State Guesthouse

No.18 Yanggong Causeway, Xihu District, Hangzhou 310007 China
Guesthouse landscaped area in the morning
Traveler (257)
Dining (32)
Room & Suite (9)

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About

4.5
#43 of 1,368 hotels in Hangzhou
4.7 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.1 of 5 bubbles
Value
The hotel was once an old abbey, and has a history over 100 years. It covers an area of 360,000㎡, backed by mountains, surrounded by West Lake, away from the noisy city, it is a resort like paradise. The hotel boasts its Chinese garden and architecture, it is known as “the most famous garden of West Lake”. Luxury hotel rooms, fine food and wine, perfect conference facilities, private music hall and theater, very local characterized lakeside teahouse, luxury yachts and boats, and lawn yoga, all these will let you enjoy a slow life in the world heritage area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Indoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Boutique
Lake View

Location

No.18 Yanggong Causeway, Xihu District, Hangzhou 310007 China
Name/address in local language
164Reviews3Q+A17Room tips
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Detailed Reviews
Joshuafpx wrote a review Mar 2020
6 contributions3 helpful votes
5.0 of 5 bubbles
The room is mediocre. On the contrary,the view of west lake worth for everything. If the budget is enough,State guest house or four seasons hangzhou are the hotel you must go. Chose one of them. FYI, the ziwei restaurants tastes good but pricey .
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Date of stay: March 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sam b wrote a review May 2010
Nanjing, China106 contributions33 helpful votes
+1
5.0 of 5 bubbles
This is a unique hotel set in an ideal location. It's difficult to explain the place, but I'll give it a go...

When we approached the hotel in our taxi we were struck firstly by the absence of any sign marking we were entering a hotel. Instead we were met by armed police and an extremely smart man in a black suit who asked where we wanted to go. We explained that we wanted to check into our hotel and we were then ushered in. As we drove up the drive we passed a group of 3 military-looking police marching towards the gate we had just come through. This seemed slightly unnerving. However, as soon as we reached the reception villa we were pleased to find friendly smiles coming from the staff.

The check-in was quick and superb. We were driven to our villa in a buggy (only a 7 minute walk, but too far with 2 small children and luggage). The room (Garden View Room - 3101) was well equipped but not plush. Flat-screen TV, free internet (not wireless), all the usual 5 star requirements. However, there was a fairly strong smell of smoke. This didn't bother any of us, but might bother some people.

The truly great thing about the hotel is the grounds. It's set right on the lake. One morning we hailed a passing boat to take us on a tour to the islands (300RMB for an hour and a half). The grounds are superbly well manicured and feature some lovely authentic-looking architecture. The hotel is on the opposite side of the lake to the city, so it's very peaceful. Getting into town takes around 15 minutes by taxi. you could walk it in a couple of hours, less at a quick pace.

the restaurant was also really good. There were a couple of vegetarians in our party who found some great dishes in the Chinese restaurant - the fried eggplant with garlic was a delight.

All in all a truly memorable hotel - better than staying in the mainstream establishments that are so often identical to each other!
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Date of stay: May 2010
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SwissPinkPanther wrote a review Nov 2014
New York City, New York116 contributions365 helpful votes
4.0 of 5 bubbles
Don't get me wrong..... I consider Hangzhou to be safe city...but whee else can a tourist stay in Hangzhou where they have armed Chinese guard protecting you. I chose to stay at the Xihu State Guest house primarily for the historic nature of the place...it supposedly was Mao's favorite retreat.... And the location right on the West Lake is perhaps another most notable reason to stay here.

Upon entering the grounds you are greeted by a Chinese soldier who puts out a hand and tells you to halt...once you show your hotel room card you're allowed to pass....at one point during my stay one soldier even saluted me as I was exiting the compound to walk around west lake.

I was put in building 6, I believe....the room I selected was a standard room and it looked it...although the price was a premium price by Chinese standards. The room was clean but the furnishings were clearly dated. The beds were twins and thus not to my liking but still OK......the bathroom was clean, no tub but a good shower and again poor lighting over the mirror.....

In general the room was just so so......offsetting the average rooms are a number of positives :

1. The location....although I did not walk around west lake completely the side that the hotel was on is magnificent...BUT you need to explore a bit..... I spent my mornings walking along paths on the shore line that were hidden..and provided marvelous photographic opportunities .... What is becoming a growing issue in China are the large number of tour groups with tour guides blaring away on their megaphones.....the way to get around this is to try and avoid the most popular tourist spots......once you have passed beyond these you are transformed back to some very tranquil always leading through various small parks along the lake.
About a 15 min walk toward from the guest house to the Four Seasons Hotel brings you to the fabulous botanical garden .....which on my visit nobody seems to be aware of since it was virtually empty. Or maybe because I visited on a weekday morning.....it also has a magnificent bonsai collection.
Lastly, you can walk to the Impression Show from the guest house...a 30-40 min walk.....a show well worth attending. But, note.....I tried to get a taxi back to the guest house after the show and 3 taxis refused to take me....the thinking was that it was too short a ride and not enough money to be made. So I walked back from the show around 9 PM....fortunately it was a straight walk back and I felt safe running into other pest rains along the way.

The staff at the Guest House are very accommodating..especially the manager who assisted me with a number of issues from getting me a bus ticket to Huangshan scenic area, to ordering me a taxi to dealing with a food request. By the way....the formal Chinese restaurant at the hotel is outstanding.

Because the local residents don't have free access to the grounds.....you also have substantial gardens to relax in without the noise of a tour group.

Lastly......the guest house is undergoing a major renovation of one large building of guest rooms.....from what I could tell the improvements should be substantial.....and hopefully effect the price I paid for my room which was fairly high by Chinese standards.
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Date of stay: November 2014
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
Room Tip: Check to see if the newly renovated building is available...not sure if it is served for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ErikTheBlue wrote a review Jun 2011
Penang Island, Malaysia198 contributions127 helpful votes
+1
3.0 of 5 bubbles
I like to celebrate my birthday with a trip to the West Lake. This is my fifth visit to Hangzhou, but only the first to the State Guesthouse on West Lake (Xihu).

I'd spotted it from the Su causeway on the west side of the lake on previous visits and it had always intrigued me - specially with the mixed reviews I had read here on trip advisor: Peoples' Liberation Army soldiers stationed at the gates, acres of private grounds both on the lake and up in the wooded hillside behind and a promise of something really special as well.

This year we decided to really splash out and stay for a week (six nights) in a suite. Well, as it turned out we left after only three nights and moved to our old favourite "The Grande Olde Shangri-La" on Beishan Lu, also overlooking the lake, at which we'd stayed several times before. So why did we decide to not to stay there the full week?

Well, I suppose there are quite a few reasons really. Firstly, our room was the furthest room away from the Lake. The only view was of the entrance to the carpark and the hillside behind. We asked for a room with a view, but that was not possible, so they gave us a bowl of fruit instead. Secondly, I don't think the room had been used for a while and the dust was really quite thick in places. Thirdly, we had the same bedding for the three nights we stayed there - something we were not expecting for the price paid. Fourthly, as the hotel is quite isolated we decided we would eat there in the evening. The food in the 'international' restaurant wasn't too bad - delicious dongpo pork - but 3/4 hour before the restaurant closed at 830 pm the banging, shouting and general melee started. Not only was it time for the food to be cleared away, breakfast settings to be put out and general mayhem, but you had to make sure you didn't get in the way of the staff barging away laden with piles of newly washed plates. And the chattering and shouting never stopped. Ambiance? What ambiance?

However, that said, the teahouse experience on the lakeside was a fantastic and serene delight. Now, in Hangzhou (and probably other places in China as well) they offer what is called a tea suite: As well as the best quality Xi Hu Longjing tea (probably the best green tea in the world) they serve a wonderful assortment of beautiful treats of fruits, nuts, small cakes and biscuits with the tea. We sat down at a table at the very edge of the lake and enjoyed our treat as the sun went down and darkness fell over the beautiful West Lake.

Across the lake ahead of us was the Leifeng pagoda and as it started getting dark the golden lights of the pagoda glowed in the evening air with reflections shimmering on the surface of the lake. It was absolutely still and quiet all except the distant sound of orioles settling in for the night. A truly memorable experience.

The other great experience of staying in the Guesthouse was to enjoy walking in the hills up behind the hotel. There are some beautifully laid out and paved tracks that take you up to the very top of the hill to the pavillion where Mao reputedly wrote the 'constitution' of the PRC.

When you consider how crowded the walks around West Lake often are, then it surely is a delight to walk in Nature through the woods without hardly ever seeing another human being. Yes, that's what made it a great experience for me staying at the Xihu State Guesthouse.
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Date of stay: June 2011
2.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: Make sure you telephone the hotel to check your ro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen M wrote a review Aug 2018
The Royal Town of Sutton Coldfield, United Kingdom85 contributions93 helpful votes
3.0 of 5 bubbles
My husband and I had been travelling around China and normally stayed in well known hotel chains but we decided to give a Chinese hotel a go. We had booked a courtyard view room but as soon as I walked into the room I was so disappointed - dowdy and dingy - nothing like the pictures on the website. Everything seemed 'brown'. The room also smelt of smoke (even though the website says it is a non smoking hotel), We asked for a change of room and to be fair, this request was dealt with very promptly and we were upgraded to a suite. Still very 'brown' though!
The hotel was generally clean and OK but it is NOT a five star, luxury hotel. The room comes with a list of things you need to pay for if you break or steal! Not very welcoming! Location wise, the hotel is set in beautiful grounds but once you are at the hotel, you cannot have a wander to a nearby restaurant etc as you are quite remote. Taxis can be difficult to get at times and we were charged very different prices for the same journey.
After spending the day out my husband and I arrived back at the hotel and would have loved to have sat outside in the sunshine and read our books but there was no where to sit and enjoy the outdoors.
The staff were extremely nice but overall a bit disappointing.
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Date of stay: August 2018
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
artzero wrote a review Dec 2014
313 contributions359 helpful votes
2.0 of 5 bubbles
This is our fifth, and worst, five-star hotel that we stayed at in our five-city China trip. No doubt, the grounds of the hotel are the most beautiful and best maintained, and the location couldn't be better with a prime view of the beautiful west lake. This state-run former Mao resident turned hotel, however, has an unhelpful and unfriendly staff and stinking old smoking rooms. We switched rooms three times to one that was tolerable only to smell the smoke from adjacent rooms later in the night. It was awful. The room we stayed at was one with inner lake view and it was small, old and not particularly clean, not to mention it had a clogged sink, toilet and a leaky shower head. Yes, the view of the west lake was priceless, but not enough to make us want to stay here ever again.
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Date of stay: December 2014
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
William D wrote a review Mar 2014
San Francisco, California47 contributions41 helpful votes
+1
5.0 of 5 bubbles
This is a good luxury hotel, somewhat below the level of a 4 Seasons, but also less expensive. The main draw for me are the jaw-droppingly stunning grounds and the quiet. Like many tourist destinations in China, West Lake is crowded and has terrible traffic. This hotel is an oasis of quiet and peace and I loved it. The rooms are very nice, though show a bit of wear you wouldn't find in a top of the line hotel. The english proficiency was a bit hit and miss but always friendly. I was the only westerner I saw there in 3 days, so perhaps this is unsurprising. The buffet dinner was a bit overpriced and the relative isolation (which is a big benefit) means not many non-hotel options for dinner. The breakfast buffet was very good and worth it. The fact that this is a state hotel lends some interesting things: the PLA guarding it is interesting (mostly nice but one or two jerks) and at night you see luxury cars in the VIP villas, presumably local Party higher ups.
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Date of stay: March 2014
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
Room Tip: worth the extra for a view room, I wish I had done this after seeing how stunning the grounds are.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lostinchina99 wrote a review Jan 2018
Shanghai, China33 contributions25 helpful votes
2.0 of 5 bubbles
First the good. The grounds are superb. Regardless of the weather this is a beautiful place to walk around with the best location on the lake. The pool is nice. The gym is ok. The breakfast was nice but priced a little above what you get.

Second, the bad. This hotel books itself as a five start hotel. But, most of the rooms are really old, used, and at best 3 star quality. Buildings 1, 7 and 8 are new (I only saw rooms in building 8 but were told these are the nicest (about 4 star quality - rugs were a little dirty). When I checked in I was assigned a room in building 5 which they said was the nicest old building. I asked for a non-smoking room and was told that those were only available in the new buildings. When I went and looked at the room it was dirty, had multiple cigarette burns in the furniture (which was beat up anyway). Really a crap room. When I complained that I had booked a five star hotel room they showed me other crap rooms. They told me the only option for a nice room was almost double the price. One of the bell boys told me that this happens very often. Bottom line - if some of the rooms are really bad they should not advertise them as five stars. Totally deceiving. Also, it is abominable, and probably illegal, for them to have no non-smoking rooms available for any class of room.
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Date of stay: January 2018
1.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: Confirm that you have a room in building 1, 7 or 8 before you go. If other buildings are crap.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jime wrote a review Jun 2019
Brisbane, Australia98 contributions80 helpful votes
5.0 of 5 bubbles
Stayed for 4 nights Gardens and surrounds were exceptional Loved the walks and the scenery Rooms were well appointed, quite big with a balcony, a real pleasure to come back to. Breakfasts were also a real treat plenty of variety and options. Evening meals same thing plenty of variety As with these hotels a little expensive, staff english and communicating challenging but not impossible . Don't let that deter you. Westlake is well worth a visit, this hotel one of the best absolutely recommend it.
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Date of stay: April 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Look for a Suite with Balcony in Villa 8 Closer to all amenities and more modern
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yinmo wrote a review Mar 2019
10 contributions2 helpful votes
+1
5.0 of 5 bubbles
I went Hangzhou with my teacher and classmates in November 2018. It was cloudy and a little cold in Hangzhou.We went to West Lake first.Although the weather was cloudy, there was a wonderful view. The air was fresh and the water was clear ,it was a beautiful scene.
Next day we went to the Wet Land Museum by bus. It was a little rainy, but we still had a good time because we were inside of the building. I learned a lot about the wet land ,it is interesting!
The last day we went to Yue Fei temple. I learned the history of Yue Fei,he died for his country ,so I thought he was very brave.
This is a great trip,it is fun and I learned a lot.
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Date of stay: November 2018
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jime wrote a tip Jun 2019
Brisbane, Australia98 contributions80 helpful votes
5.0 of 5 bubbles
"Look for a Suite with Balcony in Villa 8 Closer to all amenities and more modern"
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lize2512 wrote a tip Jun 2018
Copenhagen, Denmark9 contributions6 helpful votes
5.0 of 5 bubbles
"Try to get a room with a view or a balcony"
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YTCHENG wrote a tip Apr 2018
Hong Kong, China15,405 contributions1,414 helpful vote
5.0 of 5 bubbles
"Room charge varies according to size and internal facilities provided while different villa varies in terms of location and decorations"
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lostinchina99 wrote a tip Jan 2018
Shanghai, China33 contributions25 helpful votes
2.0 of 5 bubbles
"Confirm that you have a room in building 1, 7 or 8 before you go. If other buildings are crap."
Read full review
xiaoye l wrote a tip Dec 2017
Singapore, Singapore352 contributions121 helpful votes
5.0 of 5 bubbles
"Some rooms in Villa 7 has view if the West Lake"
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PRICE RANGE
₱10,351 - ₱18,667 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
杭州西湖国宾馆, xihu state guesthouse hotel hangzhou, xihu state hotel
LOCATION
ChinaZhejiangHangzhouXihu Resort / Xihu District
NUMBER OF ROOMS
232
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WEST LAKE STATE GUESTHOUSE - Hotel Reviews & Price Comparison (Hangzhou, China) - Tripadvisor

Frequently Asked Questions about West Lake State Guesthouse
Which popular attractions are close to West Lake State Guesthouse?
Nearby attractions include West Lake Colored Port View Fish Garden (0.3 km), Three Pools Mirroring the Moon (1.1 km), and Yanggong Dike (0.8 km).
What are some of the property amenities at West Lake State Guesthouse?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at West Lake State Guesthouse?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at West Lake State Guesthouse?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at West Lake State Guesthouse?
Yes, free parking is available to guests.
What are some restaurants close to West Lake State Guesthouse?
Conveniently located restaurants include Green Tea Restaurant (Longjing Road), HangZhou ZhiWeiGuan ·Wei Zhuang (YangGongDi), and XiHu GuoBinGuan ZiWei Ting.
Are there opportunities to exercise at West Lake State Guesthouse?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does West Lake State Guesthouse have airport transportation?
Yes, West Lake State Guesthouse offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at West Lake State Guesthouse?
Yes, dry cleaning and laundry service are offered to guests.
Does West Lake State Guesthouse offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to West Lake State Guesthouse?
Many travellers enjoy visiting Lingyin Temple (2.2 km), Fei Lai Feng (3.1 km), and Former residence of Xueyan Hu (3.6 km).
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