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JW Marriott Hotel Hangzhou

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Traveler (477)
Room & Suite (115)
Dining (34)
Overview
  • Excellent77%
  • Very good18%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“asia bistro”(10 reviews)
“cru steakhouse”(4 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Reviews (733)
Filter reviews
362 results
Traveler rating
259
82
12
9
0
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Time of year
LanguageEnglish
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259
82
12
9
0
Show reviews that mention
All reviewsthe executive loungeasia bistrocru steakhousewest lakebusiness or pleasureexcellent hotelfitness roommy colleagueconcierge staffcoffee machinehigh floorbusiness tripwulin squarebusiness districtgrand canala wonderful staybreakfast and dinner
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1 - 5 of 362 reviews
Reviewed 3 days ago

I stay in hotels 75-125 nights a year and usually stay at Marriott properties. This Marriott did not care for loyalty status as much so that was a little disappointing and I did not get the usual upgrade that one receives with platinum elite status....More

Thank ZRichardT
Reviewed 6 days ago via mobile

Rose's been very nice and helpful in the lounge and remembered me after just seeing me twice. Nice flowers in the lounge too! I would say the black tea at the breakfast is one of the best and Longjing egg Benedict and egg tart are...More

Review collected in partnership with 单个酒店
Thank CrazyhatAlice
Reviewed 6 days ago

We were on a long trip in China. The minute we stepped into the JW, the people were fantastic. Hangzhou is a very friendly city, and the people at this JW were friendly, helpful and attentive. The Club lounge was exceptional. The staff at the...More

Thank tommacmass
Reviewed 3 weeks ago

Just recently spent several days here and would highly recommend to anyone visiting Hangzhou Very nice/clean hotel Extremely friendly staff: Mr. Jack Feng at concierge desk was very helpful and quickly answered all of my travel questions and needs Ladies in the Asia Bistro and...More

1  Thank PalmettoO8
Reviewed 4 weeks ago via mobile

This is my favorite hotel in Hangzhou. Great location and you get the view of West Lake if you get a room in the right part of the hotel. Good food selection in the executive lounge, plus spectacular view of West Lake! I will be...More

Review collected in partnership with 单个酒店
Thank Dylan Z
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Free Parking
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$138 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hangzhou
#3 Business Hotel in Hangzhou
#4 Spa Hotel in Hangzhou
#7 Luxury Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#196 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hangzhou
#3 Business Hotel in Hangzhou
#4 Spa Hotel in Hangzhou
#7 Luxury Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#196 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (477)
Room & Suite (115)
Dining (34)
Business Center & Event Rooms (9)
Questions & Answers
Ask a question
alltravelcruise
14 November 2017|
AnswerShow all 2 answers
Response from luitporia | Reviewed this property |
You can take a taxi, it's reasonably priced. Not sure if metro is available. Take a print out of the address in Chinese and Taxi should be able to take you to the hotel.
1
Vote
Marionette71
23 September 2014|
AnswerShow all 6 answers
Response from Kelvin W | Property representative |
Dear Marionette, Thank you for your query, I am happy to be of assistance! Both are of the same distance, We'd like to suggest you to Hangzhou Station, Which is not so big, compares with the East station, and you can... More
0
Votes
Room Tips
"Ask for West Lake view"
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"Lake view room"
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"Ask for a high floor with views to West Lake."
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"Stay at a higher floor to enjoy the city view"
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