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Ru Yi Boutique Hotel At West Lake

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Traveler (211)
Room & Suite (42)
Dining (23)
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Overview
  • Excellent94%
  • Very good6%
  • Average0%
  • Poor0%
  • Terrible0%
Travelers talk about
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Name/address in local language
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Reviews (66)
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1 - 5 of 20 reviews
Reviewed 1 week ago

The Zen feeling of Ru Yi greets you as you arrive at the hotel with plush carpeting, subdued lighting and elegant yet comfortable spaces. Our check-in was challenging, but I will still give them 5 stars because a) the desk manager was extremely apologetic about...More

1  Thank fmtrv
Reviewed 2 weeks ago via mobile

Staying at Ru Yi turned out to be a great idea. I enjoyed my stay very much, far away from all the hustles and bustles of the CBD area, while if necessary, it's just a 15 minutes away by taxi. It's also not far from...More

Thank chenxiuguo521
Reviewed 3 weeks ago via mobile

As soon as we arrived at the airport, we were surrounded by people, people, people. The Uber driver took us through the chaotic traffic and finally arrived this hotel. We were exhausted but felt very much at home the moment we stepped in this boutique...More

Thank christion123
Response from Grace Z, 總經理 at Ru Yi Boutique Hotel At West LakeResponded 2 weeks ago

Thank you very much for your comment. The swimming season is coming. We look forward to seeing you back in this beautiful and hot summer in Hangzhou.

Reviewed 4 weeks ago

We stayed at an small BNB on Yuhuangshan Road with a nice location, but the quality of the meals were just very poor, in particular the breakfast. Fortunately we found this little spot right next door, offering daily brunch and afternoon high tea. The menu...More

Thank chenxinainiwan
Response from Grace Z, 總經理 at Ru Yi Boutique Hotel At West LakeResponded 2 weeks ago

Thank you very much for your comment. Our executive chef is a local hangzhounese. He studied traditional Hangzhou cooking but then trained and worked in fashion social catering and international brand five star hotels. Therefore, he’s very strict about carry on the traditional Hangzhou taste...More

Reviewed 23 October 2017

I stayed in this boutique hotel with my family for two nights for a short weekend break. I found the place clean, tranquil and cozy. When I was looking for the doorbell, the hotel manager Grace answered the door and later led us a hotel...More

1  Thank lavadaewolf8381
Response from Grace Z, 总经理 at Ru Yi Boutique Hotel At West LakeResponded 27 January 2018

Thank you so much for your feedback! We look forward to see you again!

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Conference Facilities
Room Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Hotel class
Hotel Style
#5 Spa Hotel in Hangzhou
#10 Luxury Hotel in Hangzhou
#189 Best Value Hotel in Hangzhou
Room types
Non-Smoking Rooms
Details
Hotel class
Hotel Style
#5 Spa Hotel in Hangzhou
#10 Luxury Hotel in Hangzhou
#189 Best Value Hotel in Hangzhou
Room types
Non-Smoking Rooms
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Traveler (211)
Room & Suite (42)
Dining (23)
Pool & Beach (13)
Family and Play Areas (6)
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Room Tips
"Pay the extra for the king room with mountain view. You won't regret it!"
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"best views"
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"My room was called Cocoon room and good view of green hill and pool, stayed at the top floor (3 fl) with high..."
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