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All reviewsspring waterstaff were incredibly helpfulwest lakelittle extraspopular with the localslocation is idealfruit bowlbreakfast roomclean hotelview of the lakewalmarttaxienglishchinasofatemplecongee
Hotel had had it's time. The rooms, however are nice. The rest is 80s... brown cockling carpet, peeling fassade, cracky floor at lobby, etc. Breakfirst is set menu with a small buffet part. Staff partly bored, partly friendly. Nice location at the part, however had...More
I stayed here last year and was not overly impressed by the staff. As with the last trip, the rooms are clean, and well appointed.
This hotel is on Shuguang Lu and you can turn right, walk 25 m and the entrance to walk over...More
We actually went there while wondering around the West Lake park for some nice food. We did not stay at the hotel.
Service was not the fastest but the Beijing duck was quite nice. Crab is also another speciality of the house.
The best place we stayed in a three-month trip across Asia. Beautifully located on the West Lake, the hotel is decorated elegantly with a tea theme, three separate teas are provided in the rooms (which are more like suites with a small office area, sofa...More
This hotel is a medium sized establishment situated outside of the city of Hangzhou in a quiet suburb near the West Lake. Makes an ideal base from which to explore the lake and other attractions in the area. The hotel is boutique with all the...More
Response from SuzandGee | Reviewed this property |
Typically in China, if you are not in a persons line of sight his problem (your request for an email) goes away, or is no longer his concern. With education over time this aspect might be corrected but for now it has... More
Typically in China, if you are not in a persons line of sight his problem (your request for an email) goes away, or is no longer his concern. With education over time this aspect might be corrected but for now it has permeated right throughout service positions and applies equally when you visit Government offices.