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Sheraton Grand Hangzhou Binjiang Hotel

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Traveler (201)
Room & Suite (72)
Dining (28)
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Overview
  • Excellent74%
  • Very good21%
  • Average4%
  • Poor0%
  • Terrible1%
Travelers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (108)
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All reviewsbusiness tripamazing locationstayed for one nightrooms are bigrecommend this hotelnice hotelother hotelswest lakeappstarwoodspacytaxigymsuitelobbychinaluxury
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41 - 45 of 45 reviews
Reviewed 2 September 2016 via mobile

The hotel was good and well maintained. They take quite a while to check in,perhaps it could be due to the fact I checked in very late around 1.30 am. Room was excellent,clean linen too and good upkeep. one thing which annoys is when your...More

Thank dsbhatt
Response from Sheraton Grand ... B, Public Relations Manager at Sheraton Grand Hangzhou Binjiang HotelResponded 5 September 2016

Dear guest, Thank you for choosing to stay with us at Sheraton Grand Hangzhou Binjiang Hotel. As we are constantly seeking for improvement, we value every comment from our guests. Please accept my sincere apology for the disappointment and anguish caused. Rest assured that we...More

Reviewed 27 August 2016 via mobile

Newly built establishment with everything shiny. Pricing was same as in older hotels in Hangzhou. Room was larger than I expected and perfectly modelled. Super active and friendly staff. Good restaurant and lobby bar. At least I found my new favourite hotel for Hangzhou visits.More

Thank Jarpi
Response from Sheraton Grand ... B, Manager at Sheraton Grand Hangzhou Binjiang HotelResponded 30 August 2016

Dear guest, very appreciate for choosing us as your preferred hotel! Our aim at Sheraton Grand Hangzhou Binjiang Hotel is to provide you the best in personalized service and to ensure that your stay is both an enjoyable and memorable one. As our distinguished guest,...More

Reviewed 16 August 2016

Brand new hotel who recognised Platinum membership, upgraded to a stunning suite!! Staff very friendly but a little slow, I am sure will get better as time goes on. I was on business so really had no time to try out pool area and only...More

Thank Jules_UK68
Response from Sheraton Grand ... B, Manager at Sheraton Grand Hangzhou Binjiang HotelResponded 17 August 2016

Dear guest, welcome to Sheraton Grand Hangzhou Binjiang Hotel! Our aim at Sheraton Grand Hangzhou Binjiang Hotel is to provide you the best in personalized service and to ensure that your stay is both an enjoyable and memorable one. Very appreciate for choosing us as...More

Reviewed 24 July 2016

I just stayed here for one night on a business trip. I did not get a chance to try the restaurants or see the area around, but the room is very impressive. Big, new, and clean. Check-in and check-out seems a bit slow but not...More

Thank xiliu82
Response from Sheraton Grand ... B, Manager at Sheraton Grand Hangzhou Binjiang HotelResponded 10 August 2016

Dear guest, welcome to Sheraton Grand Hangzhou Binjiang Hotel! Our aim at Sheraton Grand Hangzhou Binjiang Hotel is to provide you the best in personalized service and to ensure that your stay is both an enjoyable and memorable one. Very appreciate for choosing us as...More

Reviewed 14 July 2016

My friend and I decided to stay in Hangzhou for a night before heading to Shanghai. I looked up SPG app and saw a great deal about this hotel. It was like 100 usd. When we checked in, staff were so patient and nice. And...More

Thank Paul L
Response from Sheraton Grand ... B, Manager at Sheraton Grand Hangzhou Binjiang HotelResponded 10 August 2016

Dear guest, very appreciate for choosing us as your preferred hotel! Our aim at Sheraton Grand Hangzhou Binjiang Hotel is to provide you the best in personalized service and to ensure that your stay is both an enjoyable and memorable one. As our distinguished guest,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
US$133 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Hangzhou
#203 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$133 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Hangzhou
#203 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveler (201)
Room & Suite (72)
Dining (28)
Pool & Beach (3)
Business Center & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Do ask for a room which is not interconnected (this seems to be a way at this hotel; very noisy rooms)"
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"All rooms are same and Good."
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"I prefer upper floors"
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