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Shangri-La Hotel,Xian

1,557 reviews
#7 of 2,692 Hotels in Xi'an
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Traveler (346)
Room & Suite (86)
Dining (40)
Overview
  • Excellent60%
  • Very good33%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“thai restaurant”(52 reviews)
“yi cafe”(28 reviews)
“horizon club”(36 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,557)Write a Review
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462
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44
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5
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462
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44
9
5
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All reviewsthai restaurantyi cafehorizon clubsiam gardentour managerlobby loungeguest relationsart museumthe terra cotta warriorsbusiness tripmemorable staythe general managerbreakfast buffetexcellent hotelterracotta armyspecial thanksfitness center
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1 - 5 of 683 reviews
Reviewed 2 weeks ago

We stayed at the Shangri-La Xian for 3 nights during our tour of China. We chose this hotel based on the brands reputation and other Shangri-La's we have stayed in. The hotel is very nice if not a bit dated in places. The room we...More

Thank Mr_MrsBeckett
Response from ShangriLaXianMgmt, General Manager at Shangri-La Hotel,XianResponded 1 week ago

Dear Mr_MrsBeckett, Thank you for taking the time to review us and your kind comments. We are delighted to read about our room and breakfast having impressed you. All my colleagues and I at Shangri-La hotel, Xi'an would love to welcome you back again in...More

Reviewed January 9, 2018

Typically I am on business trips in China. For this trip I had the luxury of relaxing and being a 'tourist' for a change. The ShangriLa hotel provided the peaceful, clean and professional accommodation that I would expect from this reputable hotel brand. The decor...More

Thank Garden_Designer43
Response from ShangriLaXianMgmt, General Manager at Shangri-La Hotel,XianResponded 4 weeks ago

Dear Garden_Designer43 Thank you for choosing and staying with us during your visit to Xi'an! It’s really a great delight to know that you’ve enjoyed the overall experience. Your generous words of praise will certainly be shared with the broader hotel team. Once again, we...More

Reviewed January 7, 2018

The room here was lovely and spacious and the service very good. The staff were helpful and friendly and the breakfast was very pleasant. The hotel was extremely busy when we were there with a large party of conference visitors which made the public areas...More

Thank collegepond
Response from SLXN-GM, General Manager at Shangri-La Hotel,XianResponded 4 weeks ago

Dear collegepond, Thank you for choosing and staying with us during your visit to Xi'an! It’s really a great delight to know that you’ve enjoyed the overall experience. Your generous words of praise will certainly be shared with the broader hotel team. Once again, we...More

Reviewed January 4, 2018

We stayed at the Horizon Club. The room is adequate and the garden view is good. The concierge at the Horizon are most helpful even though the portable wifi provided by the hotel is not really working and there are some hiccup in house keeping....More

Thank SanstarWin
Response from SLXN-GM, General Manager at Shangri-La Hotel,XianResponded 4 weeks ago

Dear SanstarWin, Greetings from Shangri-La Hotel, Xi'an! Thank you for staying with us and sharing your feedback.We are really pleased to hear that you have enjoyed the service. All my colleagues and I at Shangri-La Hotle, Xi'an would love to welcome you back again in...More

Reviewed December 27, 2017

I had the privilege of staying at the Shangrila again this year and was very pleased. The hotel is nice and clean and the staff are very helpful and friendly. Upon my arrival I was greeted by Angel at the front lobby who lead me...More

Thank seandaniel1987
Response from SLXN-GM, General Manager at Shangri-La Hotel,XianResponded 4 weeks ago

Dear seandaniel1987, Greetings from Shangri-La Hotel, Xi’an! Thank you for sharing your experience with us and recommending our hotel to TripAdvisor community. We are pleased to know that you enjoyed your stay with us and satisfied with the excellent service from Angel. My team and...More

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$137 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Xi'an
#3 Business Hotel in Xi'an
#5 Family Hotel in Xi'an
#7 Luxury Hotel in Xi'an
#7 Spa Hotel in Xi'an
#47 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$137 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Xi'an
#3 Business Hotel in Xi'an
#5 Family Hotel in Xi'an
#7 Luxury Hotel in Xi'an
#7 Spa Hotel in Xi'an
#47 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (346)
Room & Suite (86)
Dining (40)
Pool & Beach (3)
Family and Play Areas (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
LAXAV8TR
March 11, 2017|
AnswerShow all 7 answers
Response from Joseph T | Reviewed this property |
The Hotel Fitness Centre is relatively large and the set up of which is of above average . MAchines and weight lifting equipment are of reasonable condition. It is considered sufficient for a frequent traveler.
0
Votes
RebelVirginia
January 5, 2017|
AnswerShow all 7 answers
Response from Tony P | Reviewed this property |
Yes, internet is available, most places provides free WiFi. But Google is not.
1
Vote
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123
Room Tips
"garden view on the higher floor"
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"Rooms 12 and 14 are close to the elevators."
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"Book a Horizon Club room"
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"We saw the garden, good view if you can get a room on that side of the property."
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