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Shangri-La Hotel, Xian

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Traveler (367)
Room & Suite (103)
Dining (49)
Overview
  • Excellent61%
  • Very good32%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“thai restaurant”(52 reviews)
“yi cafe”(28 reviews)
“horizon club”(33 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Shangri-La Hotel, Xian
Special Offer: Book Direct and Save
Hotel deals
Offers from Shangri-La Hotel, Xian
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,608)
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701 results
Traveler rating
475
167
43
10
6
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LanguageEnglish
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475
167
43
10
6
Show reviews that mention
All reviewsthai restaurantyi cafehorizon clubsiam gardentour managertea ceremonyart museumguest relationslobby loungethe terra cotta warriorsthe general managerbusiness tripexcellent hotelbreakfast buffetwonderful stayterracotta armyfitness center
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1 - 5 of 701 reviews
Reviewed today

Simple answer to the question - YES!!! Stayed in the Horizon Club rooms and had a wonderful time. Such a great deal from the hotel - pick up from the airport and a day trip to the Terracotta Warriors with a driver and tour guide...More

Thank Helen M
Reviewed today

I stayed in this hotel for 76 days for this stay. quite long stay for business. special thanx to its Horizon club, met some sweet people there, Jason, Ema, Isabella, provided me a very sweet, caring and professional service. food was good, too. thanx to...More

Thank Genorry Q
Reviewed 2 days ago via mobile

Isabella Liu,Vivian Zhang and Jason Kong provide us careful and considerate services. They are very professional and nice. Always smiling for every guests and let us have a family feeling. We are highly appreciated them for their good services. Due to their professional service, We...More

Thank fangayang
Response from Jane S, Public Relations Manager at Shangri-La Hotel, XianResponded yesterday

Dear fangayang, Sincere thanks for your valuable and much positive comments. I will share your words with our Team ensuring that we continue to consistently provide such level of appreciation to our esteemed clientele. It is our aim to share the Warmth of Hospitality with...More

Reviewed 1 week ago via mobile

We stayed in shangri-La Xian for 9 days. It's not a short stay, thus we spent a bit of time researching. We are glad that we made a good choice. The hotel itself is something that you would expect from shangri-La. Great location and nice...More

Thank golf c
Response from Jane s, 公关经理 at Shangri-La Hotel, XianResponded 1 week ago

Dear guest, Sincere thanks for your valuable and much positive comments. I will share your words with our Team ensuring that we continue to consistently provide such level of appreciation to our esteemed clientele. It is our aim to share the Warmth of Hospitality with...More

Reviewed 2 weeks ago

My family (wife and 11-year old daughter) spent time in Xi’an recently and stayed at the Shangri-La Hotel Xi’an. The Shangri-La delivered what it promised. The hotel is very nice. The lobby is beautifully decorated and the staff is professional. We booked a room on...More

2  Thank jpa88
Response from Jane s, 公关经理 at Shangri-La Hotel, XianResponded 1 week ago

Dear guest, Thank you very much for choosing Shangri-La hotel, Xian and sharing your stay experience with us. Sincere thanks for your valuable and much positive comments. We are so pleased that you had a wonderful travel in Xian and a nice stay in our...More

View more reviews
About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$131 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Xi'an
#3 Business Hotel in Xi'an
#5 Family Hotel in Xi'an
#10 Luxury Hotel in Xi'an
#10 Spa Hotel in Xi'an
#164 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$131 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Xi'an
#3 Business Hotel in Xi'an
#5 Family Hotel in Xi'an
#10 Luxury Hotel in Xi'an
#10 Spa Hotel in Xi'an
#164 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (367)
Room & Suite (103)
Dining (49)
Pool & Beach (4)
Business Center & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
Ask a question
LAXAV8TR
11 March 2017|
AnswerShow all 7 answers
Response from Joseph T | Reviewed this property |
The Hotel Fitness Centre is relatively large and the set up of which is of above average . MAchines and weight lifting equipment are of reasonable condition. It is considered sufficient for a frequent traveler.
0
Votes
RebelVirginia
5 January 2017|
AnswerShow all 7 answers
Response from Tony P | Reviewed this property |
Yes, internet is available, most places provides free WiFi. But Google is not.
1
Vote
Room Tips
"The higher the better and go for deluxe range with access to the executive lounge, as food and drinks are so..."
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"garden view on the higher floor"
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"Rooms 12 and 14 are close to the elevators."
Read review
"Book a Horizon Club room"
Read review
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