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Mercure Xian on Renmin Square

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Traveler (166)
Room & Suite (78)
Pool & Beach (3)
Overview
  • Excellent29%
  • Very good51%
  • Average16%
  • Poor2%
  • Terrible2%
Travelers talk about
“renmin square”(69 reviews)
“other hotels”(49 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (640)
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444 results
Traveler rating
128
222
69
14
11
Traveler type
Time of year
LanguageEnglish
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128
222
69
14
11
Show reviews that mention
All reviewsrenmin squareother hotelsterracotta warriorsgated areaaccor grouprailway stationovernight train from beijingsame complexminute walktaxi driverspoke englishmuslim streetcomfortable hoteldrum towerbuffet breakfastchinese foodfacilities
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1 - 5 of 444 reviews
Reviewed 5 July 2018

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Review collected in partnership with Accorhotels.com
Response from SofitelXian, Guest Experience Manager at Mercure Xian on Renmin SquareResponded 9 July 2018

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Reviewed 3 July 2018

Hotel is located within Renmin Square with superior more expensive hotels around it. The hotel does not have many facilities itself but for several nights it is perfect & very affordable. Staff are excellent & we found the location worked well. A short walk to...More

1  Thank martinhE931VN
Response from SofitelXian, Guest Experience Manager at Mercure Xian on Renmin SquareResponded 4 July 2018

Dear martinhE931VN Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Xi'an Renmin Square is a complex that houses...More

Reviewed 21 June 2018 via mobile

Worst experience of our lives, since the check in. The receptionists didn’t speak English very well and wanted to charge our credit card for something but couldn’t explain the reason for the charge. We had already paid part of the total amount in advance and...More

1  Thank Ricardo V
Response from SofitelXian, Guest Experience Manager at Mercure Xian on Renmin SquareResponded 26 June 2018

Dear Ricardo V, Thank you for providing us with the gift of feedback. We are terribly sorry for the staying experience. We pay high attention to your feedback and it took me some time to do the investigation, and sorry for replying you a bit...More

Reviewed 20 June 2018

Hotel is located in an area alongside a Sofitel and Grand Mercure. This hotel has no facilities of its own. No bar, no restaurant. Breakfast is at the Sofitel. Breakfast is very good at about £15. You can also use the indoor pool at the...More

Review collected in partnership with Accorhotels.com
1  Thank CocktailMike
Response from SofitelXian, Guest Experience Manager at Mercure Xian on Renmin SquareResponded 21 June 2018

Dear CocktailMike Thank you for choosing Mercure Xian on Renmin Square and taking the time to share your experience with us. Glad to know that you've enjoyed your recent stay with us. As what you've shared, guests stay in Mercure will enjoy breakfast and other...More

Reviewed 13 June 2018

good hotel, situated in a complex with several Hotels of the Accor Group, staff doesn't speak English very well, but next door is the Sofitel, staff there is fluent in English and they are very helpfulMore

1  Thank b b
Response from SofitelXian, Guest Experience Manager at Mercure Xian on Renmin SquareResponded 14 June 2018

Dear b b, Thank you for providing us with the gift of feedback. We are glad to know that you find your recent stay satisfactory in general, and thank you for your recognition, we are encouraged to keep it up and do it even better....More

View more reviews
About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Room Service
Free Parking
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Details
Price range
US$51 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Xi'an
#3 Mid-range Hotel in Xi'an
#7 Classic Hotel in Xi'an
#8 Quiet Hotel in Xi'an
#21 Centrally Located Hotel in Xi'an
#29 Family Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$51 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Xi'an
#3 Mid-range Hotel in Xi'an
#7 Classic Hotel in Xi'an
#8 Quiet Hotel in Xi'an
#21 Centrally Located Hotel in Xi'an
#29 Family Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (166)
Room & Suite (78)
Pool & Beach (3)
Dining (2)
Questions & Answers
Ask a question
pappasan49
22 July 2016|
AnswerShow all 2 answers
Response from RenNYC | Reviewed this property |
I did not use any of these services. At the railroad station, I negotiated a flat rate which was better than taxi. The north station with the high speed trains was a bit of a distance.
0
Votes
ecotravelz
26 June 2016|
Answer
Response from Mariana P | Reviewed this property |
Sorry my late answer. The package that I bought have the breakfast included. So I don't know.
0
Votes
williamturner2016
23 May 2016|
Answer
Response from Jonathan H | Reviewed this property |
Phone at the Hotel 00862987928888 Fax 00862987928405
0
Votes
Room Tips
"Stay at another hotel! The Sofitel is next door..."
Read review
"We had room on the second floor that looked out on to the street. It was fine. Some street noise, but not..."
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"Hopefully, the rooms are better above the 2nd floor."
Read review
"Book a bigger room as the standard room is small"
Read review
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