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Mercure Xian on Renmin Square

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Traveler (166)
Room & Suite (78)
Pool & Beach (3)
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Overview
  • Excellent29%
  • Very good51%
  • Average16%
  • Poor2%
  • Terrible2%
Travelers talk about
“renmin square”(68 reviews)
“other hotels”(49 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (629)
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1 - 5 of 436 reviews
Reviewed 2 days ago

This is a Mercure sited in and old and very big complex so you will find plenty of roominess and calm. the downside of it, not a lot of services, and you need to walk to the sofitel near by you want to go for...More

Thank Eric G
Response from SofitelXian, Guest Experience Manager at Mercure Xian on Renmin SquareResponded yesterday

Dear Eric G Thank you for providing us with the gift of feedback. As you said, Xi'an Renmin Square is a complex that houses four hotels under differents brands of Accor, therefore Mercure guests may enjoy many products, facilities and service from neighbouring Sofitel, and...More

Reviewed 3 weeks ago

This hotel was not great. The superior rooms we stayed in were in serious need of refurbishment. Checking in took ages and then we were given rooms initially on different floors so my children would have been a distance away. Eventually got rooms on same...More

Thank Rachel W
Response from SofitelXian, Guest Experience Manager at Mercure Xian on Renmin SquareResponded 2 weeks ago

Dear Rachel W, Thank you for providing us with the gift of feedback. We are sorry to know that the room and breakfast didn't meet your expectation. I've shared your comments, which we pay high attention to, with hotel management. Our efforts in striving for...More

Reviewed 3 weeks ago

I checked into the Mercure Xian and was pleasantly surprised with the quality based on the nightly rate. I don't know if I had a particularly good rate but paid less than 60USD per night and this during a holiday weekend. I did book through...More

Thank azdemocrat
Reviewed 4 weeks ago via mobile

Small sized rooms with quite hard beds. Room itself was clean and fit for purpose. If you opt for breakfast you have this in the grand mercure also located on the square which is much nicer/expensive. Similarly if you wish to use the pool or...More

1  Thank Miss_HB_21
Response from SofitelXian, Guest Experience Manager at Mercure Xian on Renmin SquareResponded 4 weeks ago

Dear Miss_HB_21, Thank you for providing us with the gift of feedback. We are sorry to know that the room facility didn't meet your expectation. I've shared your comment with hotel management and our efforts in striving for excellent guest experience will never stop. We...More

Reviewed 17 April 2018 via mobile

My husband, myself, and our 7 month old daughter stayed at the Mercure for 5 nights in the suite room. We had a very nice time and found that the hotel suited our needs nicely. The staff was friendly and helpful and the breakfast was...More

1  Thank Liz D
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About
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Children Activities (Kid / Family Friendly)
Free Parking
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Details
Price range
US$64 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Xi'an
#11 Romantic Hotel in Xi'an
#22 Luxury Hotel in Xi'an
#116 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$64 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Xi'an
#11 Romantic Hotel in Xi'an
#22 Luxury Hotel in Xi'an
#116 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms
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Traveler (166)
Room & Suite (78)
Pool & Beach (3)
Dining (2)
Questions & Answers
Ask a question
pappasan49
22 July 2016|
AnswerShow all 2 answers
Response from RenNYC | Reviewed this property |
I did not use any of these services. At the railroad station, I negotiated a flat rate which was better than taxi. The north station with the high speed trains was a bit of a distance.
0
Votes
ecotravelz
26 June 2016|
Answer
Response from Mariana P | Reviewed this property |
Sorry my late answer. The package that I bought have the breakfast included. So I don't know.
0
Votes
williamturner2016
23 May 2016|
Answer
Response from Jonathan H | Reviewed this property |
Phone at the Hotel 00862987928888 Fax 00862987928405
0
Votes
Room Tips
"Stay at another hotel! The Sofitel is next door..."
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"We had room on the second floor that looked out on to the street. It was fine. Some street noise, but not..."
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"Hopefully, the rooms are better above the 2nd floor."
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"Book a bigger room as the standard room is small"
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