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The hotel is away from attractions so it is required to get a taxi or walk 25 mins to the limited subway station. The staff are not friendly and speak no useful English, meals at the restaurant are good quality. The hotel mainly accommodates tour...More
I booked and paid for the hotel via online web-site and found it very easy to navigtate. On arrival check-in was simple and quickly done - though I had to find my own way to the room.
The room was well presented and clean, little...More
This hotel is an excellent location. Beautiful wide lobby, restaurants are great. Good facilities pool, gym.etc. Rooms are well equip comfortables beds, well decorated rooms all great amenities included. The whole staff is friendly and efficient. I want thank one staff member in particular that...More
I have stayed here multiple times for work. The front desk staff are nice and helpful, esp. Emma Yang - she went above and beyond in helping me with some gift certificate issue during my recent trip. I'll definitely come back again.
We loved this hotel!! Very nice clean rooms! Friendly staff! Fantastic breakfast in the morning! We were not able to control the thermostat in the room. That seems to be the normal thing in China. The other hotels we stayed at were the same. If...More
yes, we had some difficulty getting a taxi from the airport to take us to the hotel even though we had the address in Chinese characters. Also if you need to phone the hotel the phone number on the website did not include a... More
yes, we had some difficulty getting a taxi from the airport to take us to the hotel even though we had the address in Chinese characters. Also if you need to phone the hotel the phone number on the website did not include a zero at the start of the number. We ended up at the Westin Hotel who then helped the taxi driver get to the Holiday INN. Took 90 mins from airport to hotel when it should take 40. all good fun