Pullman Guangzhou Baiyun Airport

Pullman Guangzhou Baiyun Airport

No. 1 Airport Hotel Road Huadu District, Guangzhou 510470 China
Traveler (1215)
Tian Yuan Chinese Restaurant at the Pullman Guangzhou Baiyun Airport
Dining (134)
Pullman Guangzhou Baiyun
Room & Suite (89)
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About

4.5
#26 of 1,899 hotels in Guangzhou
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Chinese
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Free airport transportation
Conference facilities
Paid private parking on-site
Parking
Wifi
Fitness / spa locker rooms
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
Sofa
Bottled water
Clothes rack
Minibar
Bath / shower
Complimentary toiletries
Room types
Landmark view
Non-smoking rooms
Suites

Location

No. 1 Airport Hotel Road Huadu District, Guangzhou 510470 China
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 43 out of 100
43
Baiyun Airport
25.1 km
See all flights
Foshan Shadi Airport
22.7 km
See all flights
Feixiang Park
11 minGuangzhou Metro
2,598Reviews97Q+A100Room tips
Traveler rating
  • 1,542
  • 753
  • 195
  • 59
  • 53
Time of year
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Popular mentions
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Detailed Reviews
Peter T wrote a review Sep 2021
Milton, United Kingdom
5.0 of 5 bubbles
Great hotel location for a transit stop 3 min walk across the road from T1. There is a Covid PCR test station that is fairly quick around 6 hours and a Big Thank you to Wangyang the Customer experience manager for helping me with that. The application through weechat is only in Chinese and they only accept weechat pay. Simon and Jim were great on concierge helping me print all my documents and the Almond Croissants for breakfast are the best in China, chef is from Bordeaux and it shows all the pastries are great. A big thank you to Martin and his team! Also Suzanne and her team in the bar were very welcoming and next time hope to play a game of pool!
Read more
Date of stay: September 2021Trip type: Traveled on business
Room Tip: Get help with the covid testing station if you struggle with Chinese and Weechat pay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullmangz Baiyunairport, General Manager at Pullman Guangzhou Baiyun Airport
Responded May 19, 2022
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
APCGbiz wrote a review Sep 2020
Zhongshan, China
4.0 of 5 bubbles
As always in my experience all good. Only minor issues is that the executive lounge is stil not open. This seems strange with the breakfast and dinner buffet open with same or higher "risks" in terms of pandemic issues.
You can get lounge benifits (at least drinks) in the lobby bar, but lounge is preferable as more private and I get get my work done with proper table (or even conference room if needed)
Read more
Review collected in partnership with Accorhotels.com
Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullmangz Baiyunairport, General Manager at Pullman Guangzhou Baiyun Airport
Responded Oct 9, 2020
Dear Sir Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. Due to the pandemic situation, we temporary closed the executive lounge however you still enjoy the Happy Hour at Lobby Bar. We will pay more attention to staff training to ensure provided accurate information to all guests during their stay. Please give us the opportunity to improve and looking forward see you back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Manager WangYang
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CM C wrote a review Nov 2021
Shanghai, China
5.0 of 5 bubbles
I would like to single out Wang Yang for his extreme efficacity and going the extra mile. He took care to make sure my stay was the upmost comfortable and even took me inside the airport to get me through the initial check in protocols, which was extremely helpful in view of the numerous codes and scans one has to go through. Thank Wan Yang and will definitely come back just to see you.
Read more
Date of stay: November 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullmangz Baiyunairport, General Manager at Pullman Guangzhou Baiyun Airport
Responded May 19, 2022
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tanya T wrote a review Jun 2021
3.0 of 5 bubbles
Hello!
I've used swimming pool at Pullman Baiyun Airport hotel Hotel since 2019 till now on as location is convinient for me. Today staff informed me that there is a rule that I cannot move sunbed, while taking a sunbath in swimming pool. Staff could not show me any document includes this rule and explained that swimming pool looks untidy and not organized and it might annoy other customers. I've stopped my swimming pool membercard today and got refund. As in my opinion all rules should be on notice at the swimming pool area and customers should get informed before enter the swimming pool.

I would suggest to pay attention to the things as I mention below, if managment and staff of swimming pool really care about customers:
1. Clean sunbeds and floor around swimming pool, as it is always really dirty with dust
2. Change shower curtains at shower, as this really look dirty and untidy
3. Better clean shower and changing room, as there is always dirty floor.
4. Staff should treat customers with better behaivior as this is a 5 stars hotel and service at swimming pool does not achieve the level of the hotel
Read more
Date of stay: June 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullmangz Baiyunairport, General Manager at Pullman Guangzhou Baiyun Airport
Responded Jun 18, 2021
Dear Guest, Thank you for taking the time to tell us about your experience at the Spa of Hotel. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We already share your review with Spa to take immediately Action and to investigate how this could happen. We will pay more attention to cleanliness and management will conduct more inspection to ensure every guest have a good experience.Regarding to the sunbed at swimming pool you mentioned, due to the safety reason we do not allow to move the sunbed without staff notice. Thank you for your understanding. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris Gabrilatsou wrote a review May 2022
5.0 of 5 bubbles
During the challenge times of COVID which we live in today, the level of service offered by the Pullman, especially from their Manager, Wangyang was unsurpassable.
Such support and awareness was so impressive that accommodating my needs has compelled me to write this review.
During my stay continual support and updated information was offered which then extended after my stay to make sure i arrived at my final destination safely.
Congratulations and thank you Pullman and to Wangyang and his team.
I will absolutely return.
Chris Gabrilatsou
Read more
Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullmangz Baiyunairport, General Manager at Pullman Guangzhou Baiyun Airport
Responded May 19, 2022
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
박소영 wrote a review Nov 2023
Cheongju, South Korea
5.0 of 5 bubbles
The hotel is so clean and cozy. Foot massage on the 3rd floor was so good. Especially Chinese Restaurant in the 2nd floor is so delicious, the facilities are fresh and the location is so close to the airport.
Thank you Bess
Read more
Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullmangz Baiyunairport, General Manager at Pullman Guangzhou Baiyun Airport
Responded Nov 14, 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LTPTRAVEL wrote a review Feb 2024
Asia
3.0 of 5 bubbles
The hotel property is very good. Reception not so much. Never friendly. It's clearly is run as a CHINESE owned hotel because even in this cold weather, there is no heat at all in the lobby in the lounge or in the UAE restaurant. Check out staff is not overly experienced as my last check out after 10 minutes of trying I had to request another person who knew how to check soeone out.

U8 restaurant has very good food and pretty good service too bad it doesn't have heat in it so if it's cold weather bring a heavy jacket.

Rooms are great. In short bad staff, slow check in and chek out with staff who never smile, restaurant is great. They sell conveniece to the terminal not much more.
Read more
Date of stay: January 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fedlie wrote a review Dec 2023
Jakarta, Indonesia
5.0 of 5 bubbles
Me and my family stayed 1 night at Pullman Hotel Guangzhou Airport at the end of October 2023. This hotel is one of the best 5 star airport hotels I've ever visited. We stay at junior suite, very spacious, luxurious, and well maintained. While staying there, everything went smooth. We really enjoyed this hotel. The hotel has a nice swimming pool and gym near the executive lounge. There is an awesome outdoor area near the executive lounge. The service is lovely, they gave us welcome cookies and drink as I was an Accor Platinum Loyalist. We can enjoy evening cocktail at their lounge as well. The evening cocktail at executive lounge is one of the best evening cocktail at Pullman Hotel I've ever visited! This hotel provide shuttle bus to the terminal airport. Highly recommended to everyone, will definitely return!

Boyle Fedly
Read more
Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullmangz Baiyunairport, General Manager at Pullman Guangzhou Baiyun Airport
Responded Dec 21, 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TsW wrote a review Jul 2023
Colombo, Sri Lanka
3.0 of 5 bubbles
I love this hotel. The rooms are so clean and the reception staff is so kind and helpful. However there is person who hate serving guests. His name is Jason and was working at the bar on 9th July 23 at 9pm.
I ordered a Pina Colada and he gave me a rubbish drink with coconut milk and ice in a coffee cup. It was disgusting. The hotel provides us a drink every day in the which is very kind. However there is no use because clearly “jason” is not interested in serving any guest. We asked if we can be served peanuts. He said “money money” assuming we are not willing to pay. He needs to fix his attitude if not the entire reputation of this hotel is at risk simply because of one horrible staff who ill treats his guests.
Read more
Date of stay: July 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tour33078482038 wrote a review Mar 2023
5.0 of 5 bubbles
Pullman was best hotel in Guangzhou Baiyun Airport area. Anytime when I arrived in Guangzhou Baiyun Airport, The Pullman always my first choice. Even breakfast is served at 5:30 in the morning, and there is a shuttle bus to T2 every half hour, which is very convenient for guests.
Read more
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Mac
San Francisco, California20,121 contributions102 helpful votes
Hotel is 3-5 minutes walk to the main terminal, there are ATMs in the terminal. Hotel sits in the middle of terminal, one large courtyard away.
Answer from Ray TKH
11 contributions2 helpful votes
For starters what airline are you flying ? If you're flying China Southern Airlines then you can go to the transit lounge where you can get food ,computer , rest , shower and sleep. The China Southern transit lounge is quiet , spacious and comfortable. Please refer your airline for this facility. Have a nice flight
Answer from Klaus5458
Miami, Florida117 contributions60 helpful votes
Hi Sorry, I didn't look for. But you can get a change at the cashier desk
Roam595423 asked a question Jun 2019
1 contribution
what time does breakfast starts?
Answer from _drench2
Ningbo, China182 contributions42 helpful votes
5:30 in executive lounge, 6 am main lobby restaurant. And it’s awesome. Poached eggs really good and fresh.
LKJ wrote a tip Mar 2024
Singapore, Singapore11 contributions9 helpful votes
5.0 of 5 bubbles
"Great airport hotel"
Read full review
Roam05296753929 wrote a tip Nov 2023
1 contribution
5.0 of 5 bubbles
"You can go for Accor’s hotels. 💯"
Read full review
Patrick Woodford wrote a tip May 2023
2 contributions
5.0 of 5 bubbles
"Next to the build has another hotel called Novotel, newly opened, nice and clean, and most importantly better deal i will try this new hotel next time"
Read full review
Peter T wrote a tip Sep 2021
Milton, United Kingdom9 contributions
5.0 of 5 bubbles
"Get help with the covid testing station if you struggle with Chinese and Weechat pay"
Read full review
Marishaan wrote a tip Oct 2020
Zengcheng, China92 contributions69 helpful votes
3.0 of 5 bubbles
"Try to get a big room if you can."
Read full review
Not the right property for you?
There are more places to choose from in the Guangzhou area.
PRICE RANGE
₱5,604 - ₱7,238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman guangzhou baiyun airport hotel guangzhou, accor guangzhou baiyun airport, novotel guangzhou
LOCATION
ChinaGuangdongGuangzhouBaiyun District / New Baiyun Airport / Huadu District
NUMBER OF ROOMS
578
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PULLMAN GUANGZHOU BAIYUN AIRPORT - UPDATED 2024 Hotel Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Pullman Guangzhou Baiyun Airport
Which popular attractions are close to Pullman Guangzhou Baiyun Airport?
Nearby attractions include Wanda Plaza (cloud City Road) (0.9 km), 5th Apron Shopping Plaza (0.6 km), and YuanJing Lu HanGuo ShangYeJie (0.3 km).
What are some of the property amenities at Pullman Guangzhou Baiyun Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Guangzhou Baiyun Airport?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Guangzhou Baiyun Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Guangzhou Baiyun Airport?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Pullman Guangzhou Baiyun Airport?
Conveniently located restaurants include Senses All-day Dining, Starbucks (Wanda Plaza), and Duo HeTang (Wanda Plaza).
Are there opportunities to exercise at Pullman Guangzhou Baiyun Airport?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Pullman Guangzhou Baiyun Airport have an airport shuttle?
Yes, Pullman Guangzhou Baiyun Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pullman Guangzhou Baiyun Airport have airport transportation?
Yes, Pullman Guangzhou Baiyun Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Guangzhou Baiyun Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Guangzhou Baiyun Airport offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
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