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Hilton Guangzhou Tianhe

No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500 China
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Traveler (1334)
Dining (261)
Room & Suite (160)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#13 of 1,894 hotels in Guangzhou
Location
Cleanliness
Service
Value
Conveniently located in Guangzhou’s central business district, Hilton Guangzhou Tianhe is just 40 minutes by road from Baiyun International Airport and a few minutes away from Guangzhou East Railway station - a transport hub that provides a 20-minute Metro ride to the airport, speedy train and bus links to Shenzhen and Hong Kong. The 498 spacious guestrooms and suites offer the very latest amenities and comforts designed to make your stay carefree and relaxing.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Paid wifi
Outdoor pool
Yoga room
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Concierge
Gift shop
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
City View
Modern
Languages Spoken
English, Chinese
2,505Reviews13Q+A100Room tips
Traveler rating
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Mashgiach wrote a review Feb 2024
Ashdod, Israel595 contributions453 helpful votes
Very bad hotel on all counts service is bad most of the staff don’t speak any English check in took 30 minutes i was not recognized as a diamond member The room was tired and run down the staff have no service culture. It was the worst Hilton I stayed in a while The staff in the executive lounge don’t care the selection of fresh fruits and vegetables at the happy hour was a joke the tables in the lounge are not fit for eating The bed was ok the shower ok. My recommendation is stay away from this hotel
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iris Liang, Marketing at Hilton Guangzhou Tianhe
Responded 2 days ago
We are most concerned to read your feedback on your recent experience with us. We sincerely apologize for the imperfect experience during your stay, and rest assured that the issues of foods and communications in your comment have been shared with the relevant department heads here to take the necessary changes in our operation and to arrange additional training sessions to perfect our services. We sincerely hope that we can have the opportunity to serve you better on your next stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NailaHumayun wrote a review Feb 2024
Lahore, Pakistan62 contributions81 helpful votes
Good central location for Guangzhou city. A large busy hotel and yet the staff was very pleasant and helpful. The rooms were comfortable, spacious and good room service. Good food options within the hotel as well as within walking distance. Would definitely consider staying here again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: A good option for first time travellers to Guangzhou.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iris Liang, Marketing at Hilton Guangzhou Tianhe
Responded 2 days ago
Thanks for choosing to stay at Hilton Guangzhou Tianhe. We are glad to know that you are satisfied with our overall facilities and service. We all look forward to welcoming you back in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ata B wrote a review Nov 2023
Beijing, China54 contributions5 helpful votes
I was here on July this year decided to stay this time of the trip as well, happy to see hotel add some life music in lobby and improve breakfast for foreigner guest allot. This time I use hotel spa it was very pleasant experience. Hotel was very busy however I like busy hotel rather than empty. During my stay had a few meetings I use lobby lounge service and food quality was good they are serving selective dishes from other restaurant.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Great out door smoking lounge, spa is beautiful and very professional.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nasarun J wrote a review Sep 2023
2 contributions1 helpful vote
This is our first time here We were checked in late at night and found a very helpful front desk named Dominic. He was so polite. After finding that we are a Hilton Gold member, he upgraded us to have breakfast at the Executive lounge which had variety of foods to choose from. Staff at the executive lounge was so nice too. The room was spacious. Nice bathroom divided toilet, shower box and bathtub. The location of this hotel is close to Po Park which has lots of restaurant and supermarket. We really grateful to stayed here. Will definitely come back here
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Date of stay: September 2023Trip type: Traveled on business
Room Tip: The AC was so cold. You need a heater if travel on winter or rainy season
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Burcu S wrote a review Aug 2023
Kuwait City, Kuwait4 contributions1 helpful vote
I stayed in this hotel most of time. Breakfast amazing and deluxe room view incredible. Today l had a issiue about my room key and Guest manager Anthony came and he solved my problem he was so cute and polite. suddeny all negative minds gone. we need people like Anthony in costumer service industry. He is not careless and it was very important for me thank you
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Date of stay: July 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Steve F wrote a review Aug 2023
11 contributions14 helpful votes
Trust all other comments from other members, this is not a up to standard. This is just a local china hotel with the Hilton logo, service is terrible. 1. No Hilton honors fast lane, there were so many ppl checking in when I arrived and I asked the staff why there is no express lane for Hilton honors members, the staff said becuz there are too many guests. This is a pure joke, if there were no guests, what do we need the express lane for. 2. Executive lounge closed - I was told the executive lounge is closed due to maintenance, but when I booked tho the Hilton app, they didnt state that. If you have booked tho the Hilton app, Properties always state if any facilities are closed, but not this Hilton. 3. Poor Sound proof, all kinds of noise from corridor and nearby room, you could hear the doorbell for other rooms as well. If you want to enjoy Hilton honors quality and services. DO NOT stay here.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Ata B wrote a review Jul 2023
Beijing, China54 contributions5 helpful votes
Had a business trip in Guangzhou at June 26th to 29th I got excellent service from front desk and rest of the Team. Hotel located middle of the Tianhe which is transportation is very easy, I booked higher floor room wanted to use Executive lounge which located at 24th floor very nicely set up and I could have couple of meeting which is very relaxing, not noisy at all compare with others. Breakfast, Tea, time ne happy hour was great a specially team always want to do more which makes me happy. Had one dinner in Italian restaurant food, environment was very nice fine dining, menu was good they have alacart menu and set menu with selective wine tasty and very reasonable, I specially love the pizza with truffle mushroom very tasty. Hotel has very big fitness ,spa and pool all of them at 6th floor fitness was great to work out, pool has sun shine almost all days and very clean and tidy. I didn’t have chance to use Spa but next visit I will do during canton fair period. Over all had a very good experience.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: If u are in a business trip get executive floor than u can access in executive lounge
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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camillaeyres wrote a review Jun 2023
London, United Kingdom1 contribution
My go-to hotel in Guangzhou. The staff are always welcoming. The room service, though limited, is always prompt and tasty. Buffet varies at different times of the year but overall good. Rooms are great. Very clean and quiet! They have irons too - not every hotel in Guangzhou has these now. Spa - excellent. recommend.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Guangzhou Tianhe, Marketing at Hilton Guangzhou Tianhe
Responded Jun 12, 2023
Thanks for choosing Hilton Guangzhou Tianhe and sharing your compliment with us, we are very happy to know that you are satisfied with overall service and experience. We all look forward to welcoming you back in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sidneycheung100 wrote a review May 2023
Hong Kong, China3 contributions
Close to Guangzhou East station, can easily walk through a shopping mall and arrive hotel in 15mins. Breakfast lots to choose from, from Eastern to Western. Executive lounge is good, from afternoon tea to happy hour. Outdoor swimming pool is nice, though a bit hot in Summer. Great cleaning especially beddings.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Guangzhou Tianhe, Marketing at Hilton Guangzhou Tianhe
Responded Jun 5, 2023
Thank you for choosing to stay at Hilton Guangzhou Tianhe and being satisfied with the hotel service experience. We are glad to know that you are satisfied with our overall facilities and service. As you said, the hotel is conveniently located near Guangzhou Metro Line 1 and Line 3, providing easy access to popular areas in Guangzhou. We all look forward to welcoming you back in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dinesh L wrote a review Apr 2023
Colombo, Sri Lanka6 contributions1 helpful vote
We stayed 2 nights here part of our business trip. hotel was very busy as canton fair. but front office staff did great job. food also up to standard. well clean rooms. we will come back again on our next business trip.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Guangzhou Tianhe, Marketing at Hilton Guangzhou Tianhe
Responded May 28, 2023
Thanks for choosing Hilton Guangzhou Tianhe and sharing your compliment with us, we are very happy to know that you are satisfied with overall service and experience. We all look forward to welcoming you back in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱6,508 - ₱9,345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton guangzhou tianhe hotel guangzhou
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
498
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON GUANGZHOU TIANHE - UPDATED 2024 Hotel Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Hilton Guangzhou Tianhe
Which popular attractions are close to Hilton Guangzhou Tianhe?
Nearby attractions include PoPark (0.5 km), South China Agricultural University (0.8 km), and Tianhe Sports Centre (1.0 km).
What are some of the property amenities at Hilton Guangzhou Tianhe?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Guangzhou Tianhe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Guangzhou Tianhe?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Hilton Guangzhou Tianhe?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Guangzhou Tianhe?
Conveniently located restaurants include Le Grill, Westin Guangzhou HongMian Chinese Restaurant, and Prego.
Are there opportunities to exercise at Hilton Guangzhou Tianhe?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hilton Guangzhou Tianhe have airport transportation?
Yes, Hilton Guangzhou Tianhe offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Guangzhou Tianhe?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Guangzhou Tianhe offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Guangzhou Tianhe?
The staff speaks multiple languages, including English and Chinese.