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Hampton by Hilton Volgograd Profsoyuznaya

Traveler (368)
Room & Suite (138)
Dining (11)
Overview
Profsoyuznaya Street 13, Volgograd 400001 Russia See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Family Rooms
4 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(76)
Traveler rating
  • 554
  • 182
  • 22
  • 12
  • 10
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es3436556
Moscow, Russia
4623
Reviewed 2 Oct 2018
Volgograd hosted a conference on state procurement and the organizers chose Hampton by Hilton as the meeting point. And that was the best choice possible. Situated in 3 minutes walk from speedy tram stop and quite close to the city central street Hampton by Hilton has a splendid transformable conference hall with good acoustic system and several entrances both from the street and the hotel. Rooms are clean and spacy and WiFi worked wonderful throughout the hotel. I missed the gym, but fully enjoyed the business corner with printers and computer.
Review collected in partnership with Hampton
Thank es3436556
Response from Ineza_Dobrenko, General Manager at Hampton by Hilton Volgograd Profsoyuznaya
Responded 3 Oct 2018
Good day, dear Guest! Thank you for sharing your experiences with us. We were very happy to read your nice comments and are glad that our services could exceed your expectations during your stay with us. We thank you for your comments, and hope to be your host again in your future trips to Volgograd!
Kissvalp
Leicester, United Kingdom
173
Reviewed 23 Sep 2018via mobile
Great hotel, good location, shops etc just around the corner, a stones throw to the nearest American burger chain if required, breakfast plentiful and tasty, yes it does have bacon, sausage etc, clean lovely staff and very good all round, I've read some of the reviews and didn't get it, would recommend to everyone, good job Hampton by hilton!
Thank Kissvalp
Response from Ineza_Dobrenko, General Manager at Hampton by Hilton Volgograd Profsoyuznaya
Responded 24 Sep 2018
Dear Guest, thank you for your kind review and personal recommendations!
Silvioto
19052
Reviewed 21 Sep 2018via mobile
I was in this hotel many times, always satisfied. This is the first time that I feel to be in a Russian hotel, not Hilton style.
All ok but very disappointed from girl (Natalya), manager of service. I asked to have, like always, two scrambled eggs and answering in bad not polite way she told me 3 times no, no, no. She indicated eggs on distribution desk (without heating also on bacon) telling me “ this and stop” ( eto e vsio in Russian like to speak to a children at school
Unfortunately she is visit card of the hotel
Thank Silvioto
Response from Ineza_Dobrenko, General Manager at Hampton by Hilton Volgograd Profsoyuznaya
Responded 23 Sep 2018
Dear Silvioto,let us apologize for not exceeding your expectations Hampton by Hilton, we highly value our guests, and we deeply care for their safety and wellbeing, for this reason, we are always on the complete disposition to listen to their needs and opinions prior, during and after their visit. We thank you for bringing these matters to our attention in order to improve these shortfalls with the departments involved.
ROMAN D
Cz
256
Reviewed 30 Aug 2018
This hotel is well rated, but to my experience it is not true. The very low quality of services for all staff is the basis. Nobody here knows English. There is one big disaster here. If you want to call at the reception, you have a problem to call. A team of people does not work well here. Very slow WIFI. A terrible breakfast. Very weak food. In a small space a lot of people. All guests come to their breakfasts. At breakfast, the tables are not cracked. When you ask someone for a cleaning, they look at you stupidly. This hotel absolutely does not recommend.

Tento hotel je sice dobře hodnocený, ale dle mých zkušeností to není pravda. Základem je velmi nízká kvalita služeb celého personálu. Nikdo zde neumí pořádně Anglicky. Domluvit se zde je jedna velká katastrofa. Pokud chcete volat na recepci, tak máte problém se dovolat. Tým lidí zde nefunguje dobře. Velmi pomalé WIFI. Hrozná snídaně. Velmi slabé jídlo. Na malém prostoru moc lidí. Všichni hosté při snídani do sebe narážejí. U snídaně se stoly neuklízejí. Když někoho požádáte o úklid, tak se ještě na Vás blbě podívá. Tento hotel absolutně nedoporučuji
Thank ROMAN D
Response from Ineza_Dobrenko, General Manager at Hampton by Hilton Volgograd Profsoyuznaya
Responded 17 Sep 2018
Dear Roman, let me apology for negative impression you had during your stay with us! We will work hard on all points you mentioned in your feedback. You helped me so much with your opinion to improve service. Hope your next visit we will manage to exceed your expectations!
its_shourya
Moscow, Russia
10
Reviewed 28 Aug 2018
Great comfortFriendly staffEnglish speaking staff to a foreigner's delightGreat location with good bars, restaurants and a shopping mall at walking distance.Small breakfast buffet area making it congested during peak hoursRoom view to a construction site
Review collected in partnership with Hampton
Thank its_shourya
Response from Ineza_Dobrenko, General Manager at Hampton by Hilton Volgograd Profsoyuznaya
Responded 17 Sep 2018
Thank you so much for your polite review with comments! I appreciate your feedback!
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About
Description
Non smoking hotel. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
157
Price range
US$42 - US$58 (Based on Average Rates for a Standard Room)
Location
Russia > Southern District > Volgograd Oblast > Volgograd
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
157
Price range
US$42 - US$58 (Based on Average Rates for a Standard Room)
Location
Russia > Southern District > Volgograd Oblast > Volgograd
Photos
Traveler (368)
Room & Suite (138)
Dining (11)
Family and Play Areas (4)
Business Center & Event Rooms (4)
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Questions & Answers
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Room Tips
"Wheelchair accessible rooms are available that feature superb wheelchair-compatible bathrooms"
Worldtraveler187147
27 Apr 2018
Read review
"There is a view from the upper floors, river side. I also slept with the window open, and caught a nice..."
LouiseHu
4 Oct 2017
Read review
"Quiet at night. Excellent view from rooms on seventh floor."
Cicero630
21 Apr 2015
Read review
"Make sure you have breakfast at this hotel."
PP01
4 Aug 2014
Read review
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