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Lotte Hotel Samara

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Traveler (37)
Room & Suite (13)
Pool & Beach (5)
Overview
  • Excellent72%
  • Very good14%
  • Average7%
  • Poor7%
  • Terrible0%
Jul 12, 2018
“Yet another amazing experience!”
Jul 8, 2018
“World Cup visit”
Name/address in local language
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Indoor pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
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Reviews (14)
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Reviewed 12 July 2018

The hotel is very stylish and with a touch of classical design. The room vas clean and spacious! The staff vas super friendly and did indeed go over the top to deliver a good service and help us with anything we did want and needed....More

Thank RichardKohler
Response from Nadezhda S, Front Office Manager at Lotte Hotel SamaraResponded 5 weeks ago

Dear Mr. Kohler, Thank you for sharing your experience of staying in Lotte Hotel Samara, I will inform my colleagues about your review. We are looking forward to see you soon in Samara. Best regards, Nadezhda Shigaeva Front Office Manager

Reviewed 8 July 2018 via mobile

I am visiting this hotel with my son for the World Cup. We are here for 5 nights and think the hotel is good value for money based on other hotels we have visited during our World Cup stay. The rooms are large and the...More

Thank Charliejbrentwood
Response from Nadezhda S, Менеджер по связям с общественностью at Lotte Hotel SamaraResponded 10 July 2018

Dear Mr.Charliejbrentwood, Thank you for the detailed feedback on your stay at Lotte Hotel Samara! We are very glad to receive your kind words regarding our facilities and staff. It is always great pleasure to read such good reviews! I will share your comments with...More

Reviewed 8 July 2018 via mobile

This brand new hotel is nice, but parts still under construction. Breakfast was ok with sparkling wine as a nice addition. The lobby restaurant was not ready to handle a crowd and the food was not up to par. Rooms are big and nice. Beds...More

1  Thank StefaninDubai
Response from Nadezhda S, Guest Relations Manager at Lotte Hotel SamaraResponded 10 July 2018

Dear Mr. StefaninDubai, Thank you very much for taking the time and share your experience at Lotte Hotel Samara! As you mentioned, we are the brand new hotel in the city and your review is very important to us. Our team continuously strive for excellence...More

Reviewed 20 June 2018 via mobile

Very slow! Very very very slow! By first look - the hotel looks nice, top, and professional. But! Service is slow, as in really slow. Ordered a beer for dinner. Took them twenty minutes to serve it. Order one more. Another twenty minutes. And we...More

3  Thank clausfrederiksen
Response from Nadezhda S, Guest Relations Agent at Lotte Hotel SamaraResponded 4 weeks ago

Dear Mr. Frederiksen, First of all, please let me bring my sincere apologies for all of your concerns during the stay in our hotel. I appreciate your detailed comments shared with us as they can assist out team in improving the service and becoming better....More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$102 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Samara
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$102 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Samara
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (37)
Room & Suite (13)
Pool & Beach (5)
Dining (2)
Questions & Answers
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Posting guidelines
Room Tips
"The best in Samara!"
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