This is a very nice hotel. We stayed there as a family even though it is positioned as a business hotel. We really enjoyed our stay - the rooms are spacious and clean, the breakfast is excellent, the pool (until 12 for kids) is great. The staff was nice too.
My friend and I went for lunch, the food was beautifully presented and the staff were pleasant and efficient. I happened to lose my phone in the taxi on the way there. Vladimir on the front desk couldn't do enough to help and even telephoned in the evening to check up on the situation. We will definitely go back and possibly for treatment in the spa which looked fantastic.
Our group is travelling all around the world for business purpose and stayed in this hotel 2 more times before. Maybe it is because of the change of staff, it was one of the worst experience we ever had this year especially at the restaurant. They were so rude that even charged for some KETCHUP which is coming along with the food all around the world!!! They asked for the payment in the middle of our dinner for the extra cheese or some yoghurt we asked!!! They even charged 2 more leaves of lettuce!!! It was totally ridiculous! If you don’t want to be supervised all the time and harrassed for the payment during your meal or stay all the time, don’t ever go there!! You can also guess how ugly conversations they had and Never ever tried to help and satisfy us for 1 single thing! Our group mostly prefers Hilton chains for our stay and made all the payment in advance but this never happened before. This restaurant management is not suitable for Hilton brand for sure!!!…
I stay in this hotel around 10 times a year and cannot reccomend it high enough. Perfect service from all the staff members - everything is politely, friendly, timely, always ready to walk extra mile for you. The hotel is new and modern, rooms are beautiful and clean, high ceilings, beds that always give me perfect sleep in the night. Don't worry about proximity to busy Leningradskoye shosse, you will literally hear no traffic, nothing, windows' soundproofing is beyond any praise. Location is good too, direct subway line to the city centre (about 20 minutes I think, cheap and quick), at the same time close enough to Sheremetyevo airport for you to avoid joy of Moscow traffic. :) Free gym, swimmimg pool, sauna and hammam; great SPA (not free though :)). And a breakfast to die for.. would be too long to list all the food choices, I'll maybe make a photo next time.. :) But I just want to say a special huge thank you for a pot of rich meat stock that saved my mornings so many times! Respect. :) And see you shortly!…
Extremely good service and luxurious room in the center of Moscow. Very warm welcome, great Executive Lounge on the 5th floor and good breakfast, but very busy in the morning. Will definitely chose the hotel again.
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