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Crowne Plaza Moscow - Tretyakovskaya

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Ozerkovskaya Emb., 26, Moscow 115184 Russia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (323)
360
Panoramas (20)
Room & Suite (446)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Moscow - Tretyakovskaya
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 631 hotels in Moscow
Location
Cleanliness
Service
Value
Travelers' Choice
Your ideal address for business and leisure in Moscow. Located in a 20-minute walk from the Moscow Kremlin and St. Basil’s Cathedral, the Crowne Plaza Moscow Tretyakovskaya hotel is a perfect place for the needs and lifestyle of business and leisure travellers. It is located in the heart of historical district Zamoskvorechie surrounded by sightseeing’s and convenient transport infrastructure. Novokuznetskaya and Tretyakovskaya metro stations are only in 10-minute walk from the hotel, as well as Paveletsky railway station with high-speed Aeroexpress to Domodedovo airport. Hotel offers 159 exquisite rooms which are equipped with the latest multi-media technology and offer a wide range of business services. Contemporary styled rooms provide ideal space to work and to relax with inclusive Wi-Fi and an ergonomic desk, comfortable bed with a choice of soft and firm pillows and advantage of the complimentary coffee/tea making facilities.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, Russian

Location

Full view
99Great for walkers
Grade: 99 out of 100
51Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
748Reviews21Q+A39Room tips
Traveler rating
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Popular mentions
Coen W wrote a review Feb 2020
Zoetermeer, The Netherlands334 contributions54 helpful votes
Stayed here for one night when in Moscow but where disappointed: it was difficult to find the hotel when coming from the metro station. Some better signposting would be appreciated. The room was large and comfortable but at night it was too hot and we couldn’t open a window. Very annoying if you like fresh air ... The sauna was frying hot and there wasn’t a proper rest area. The hotel staff was clearly not used gettinga complaint ...
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Date of stay: September 2019
Value
Location
Service
1 Helpful vote
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Response from CrownePlazaMSK, Менеджер по обслуживанию клиентов at Crowne Plaza Moscow - Tretyakovskaya
Responded 9 Feb 2020
Dear coenw462, Thank you for taking the time to post your comments on this forum. We take all comments to the heart as they help us improve our service and product. And I do hope that you would be willing to give us another opportunity to restore you faith in Crowne Plaza Moscow-Tretyakovskaya. Kind Regards Olga Vaisgerber
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Ariel Z wrote a review Jan 2020
Jerusalem, Israel142 contributions42 helpful votes
Nice and modernized hotel in a good and quiet location, not far from the business center of Moscow. The room was well equipped, including cable TV, electric kettle, tea, coffee, water. Spacious lobby with relatively rich menu of drinks/food. The personnel is the reception was ok, not too friendly though (a smile wouldn't kill them)) Generally speaking - good experience, planning to stay there again.
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Date of stay: November 2019
Rooms
Location
Service
Trip type: Traveled on business
1 Helpful vote
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Response from CrownePlazaMSK, Менеджер по обслуживанию клиентов at Crowne Plaza Moscow - Tretyakovskaya
Responded 14 Jan 2020
Dear Ariel Z, thank you for sharing your feedback of your experience with us at Crowne Plaza Moscow-Tretyakovskaya. I am delighted that you highlight our location and that you had found your room well-appointed and comfortable. We are glad to have the pleasure of welcoming you back again on your next visit to Moscow. Kind regards, Olga Vaisgerber
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ginsengNewYork wrote a review Jan 2020
new york924 contributions371 helpful votes
+1
Boy, does this hotel know how to make you feel welcome and special! Every staff member is a real class act, from the guards at the entrance door helping with luggage, to the friendly and professional reception staff, to the waitresses (Anastasia is a gem, making the best cappuccino outside of Italy, dark with lots of thick foam),to the Spa masseuse Jajaini from Kergystan, and the excellent housekeepers! Everyone was attentive, friendly and made sure we had a wonderful time! So, guys, take a bow! You all deserve praise. Mind you, this place is no expensive, ultra luxurious 5 star resort, but a lovely hotel bent on value, quality and stellar service! They even offered guests some champagne and petits fours at midnight on New Year's Eve! Set in a modern building, it has spacious, comfortable, quiet rooms with great firm bedding and good lighting. We preferred courtyard rooms high up. (Vip floor is however not worth the money as there is not much in the way of food during the day, just sweets and cookies, juices, beers and soft drinks. From 5pm to 7pm only, can you have some sandwiches with wine). The restaurant is nice, as well as the spacious lounge/bar where you can have a lighter breakfast till midday, and drinks late at night. We loved the Spa with Turkish bath, sauna and gym open quite late. Massages and facials were just so relaxing after hours of touring. Yes, the hotel is a tiny bit out of the very heart of Moscow, set in the peaceful neighborhood of Zamoskvorechye, but still very central: 10mn by foot to Novokunetskaya metro station, 10mn by foot to Tretyakov gallery, 25mn by foot to Red Square, a blessing in January as you don't get the holidays maddening crowds and checkpoints of the Red Square area! ( Btw, Yandex taxis are ridiculously cheap: no need to speak Russian, just download Yandex app, and write your destination; it will give you the price (you can choose between economical, comfort, comfort plus, business, luxurious) and the taxi plate number. you can pay by card or cash. We loved it so much, we took it back from the hotel to Domodevodo airport (1500 rub, about 20 euros!) Zamoskvorechye neighborhood is really worth discovering: it has plenty of good cafes (Paul's cafe near the metro), restaurants (Mushrooms for instance), museums (the amazing Tretiakov Gallery, Garage, Tropinin house, Lumiere Brothers Photography Center), and the great Gorki park. We just love Moscow and we really enjoyed our stay at the Crowne Plaza Tretiakovskaya which from now on will be our home base! So thank you everyone, and hats off!
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from CrownePlazaMSK, Менеджер по обслуживанию клиентов at Crowne Plaza Moscow - Tretyakovskaya
Responded 8 Jan 2020
Dear ginsengNewYork, Thank you for sharing your kind words and wonderful review on your recent Crowne Plaza Moscow -Tretyakovskaya experience. It is a pleasure to read that you were well taken care of. The team are ecstatic to learn that they provided the best experience for you during your Moscow stay. We strive to achieve the highest standards to make your experience seamless and memorable. I am delighted to hear that you enjoyed all aspects of your stay and your kind words are truly appreciated by all of us. We certainly hope that our hotel remains at the top of your list every time you are in Moscow. It would be our pleasure to welcome you back. Kind Regards, Olga Vaisgerber P.S. Please accept our special thanks for your contribution to our hotel photo gallery at Tripadvisor:)
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Christof V wrote a review Nov 2019
Antwerp, Belgium632 contributions110 helpful votes
This Crowne Plaza is a bit tucked away in a business area but in the end we found the location very convenient to explore Moscow during the day and have nice bars & restaurants at walking distance (around Pyatnitskaya street) Despite the fact that the Kremlin is only 2 kilometers away, this part of Moscow has a complete different look and feel, partially due to the presence of large corporations with Western expats. The hotel itself is OK but lacks a bit of character : it will offer you a comfortable stay, although you not remember it for years. Staff was very friendly. I lost my migration card when arriving in Moscow but they helped me to get a scanned copy from the hotel in Saint Petersburg. Breakfast is typical Crowne Plaza : plenty of choice & good quality of food.
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Date of stay: August 2019
Location
Service
Sleep Quality
4 Helpful votes
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Response from CrownePlazaMSK, Менеджер по обслуживанию клиентов at Crowne Plaza Moscow - Tretyakovskaya
Responded 26 Nov 2019
Dear Christof V, Thank you for sharing your feedback of your experience with us at Crowne Plaza Moscow-Tretyakovskaya. I am delighted that you highlight our location and estimate our front Office team, such comments are something that inspire the staff and we start feel great proud of our job:) We are glad to have the pleasure of welcoming you back again on your next visit to Moscow. Kind regards, Olga Vaisgerber
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Filip B wrote a review Oct 2019
Prague, Czech Republic200 contributions69 helpful votes
Really outstanding hotel. I travel really a lot, I visited around 40 hotels this year and this one was the best of the best. Fantastic room with all details and even more. They even have 6th floor as Quiet zone so it was really amazing and I really enjoyed. Very comfortable bed, very clean, full equipment and even more than in usual hotel. I was really surpise about quality. Breakfast was also amazing with everything what you need. You can also use sauna and fitness for free. Hotel is in very quiet area and 30 minutes walk from Kremlin. But I used always Yandex taxi. Its something like Uber and very very cheap. So I can really recommend this hotel because I never stayed in better one than this one. Russian personality - I visited over 100 countries but I never met such strange people like in Moscow. Also be very carefull when you order type of bed. On booking.com you can choose double bed or separate beds. But after you will receive email that they cannot guarantee you type of bed because its question of availability. So if you are couple its quit problem. I exchanged with them many emails to receive confirmation for double bed. Really strange...same as russian behavior :-)
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Date of stay: October 2019
Rooms
Location
Service
Room Tip: 6th floor is quiet area
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1 Helpful vote
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Response from CrownePlazaMSK, Менеджер по обслуживанию клиентов at Crowne Plaza Moscow - Tretyakovskaya
Responded 30 Oct 2019
Dear bujin123, thank you for your time to post your feedback! I would like to express my special thanks for your detailed and constructive hotel review. I am glad to know that the room and hotel in general were up to your liking. Guest feedback is indeed valuable to us and we use this to make improvements as deemed beneficial to our guests. Should you require assistance with a future stay, please do let us know! Kind Regards, Olga Vaisgerber
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PRICE RANGE
US$66 - US$216 (Based on Average Rates for a Standard Room)
LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / Garden Ring / Zamoskvorechye / District Central (TsAO)
NUMBER OF ROOMS
159
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Frequently Asked Questions about Crowne Plaza Moscow - Tretyakovskaya
Which popular attractions are close to Crowne Plaza Moscow - Tretyakovskaya?
Nearby attractions include House of Bakhrushin (0.4 km), Church of the Saviour's Transfiguration (0.5 km), and Monument to Rebels of Zamoskvorechye (0.4 km).
What are some of the property amenities at Crowne Plaza Moscow - Tretyakovskaya?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Moscow - Tretyakovskaya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Moscow - Tretyakovskaya?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Moscow - Tretyakovskaya?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Moscow - Tretyakovskaya?
Conveniently located restaurants include Marukame, Steak House Butcher, and Cafe DAILY GREEN.
Are there opportunities to exercise at Crowne Plaza Moscow - Tretyakovskaya?
Yes, guests have access to a fitness centre during their stay.
Does Crowne Plaza Moscow - Tretyakovskaya have an airport shuttle?
Yes, Crowne Plaza Moscow - Tretyakovskaya offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Moscow - Tretyakovskaya?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Moscow - Tretyakovskaya offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Moscow - Tretyakovskaya?
The staff speaks multiple languages, including English and Russian.