My stay with Richmonde Hotel Iloilo was memorable because the staff was accommodating and hospitable. Aside from the great amenities offered by the hotel, it was the warmth of the staff that highlighted my stay. Keep doing what you do best. I know that you love your people because it reflects in their services. Thank you very much Richmond Hotel
Everything from the time of our arrival, dining and check out was amazing. Staff were polite,courteous and helpful. They followed safety protocols that made us feel safe. Will definitely be back! Kudos to their GM and everyone on her team! Mark at the front desk was efficient and friendly. Thank you!
It was good except only one toothbrush for two visitors. If it is two beds prepare for two .The kettle is leaking. Food is okay. Somewhat we enjoyed our stay. I hope next time on our visit there are improvements. Free food on e'ery meal.
Fantastic stay at the Richmond. Get to the point, Room excellent, Staff professional and kind, Maid, Cleaning staff outstanding, Pool is wonderful, Parking underneath and outside (plenty), food very nice. Just a super super hotel.. Nothing negative and it at the heart of everything shopping, food and parks
It is near the shopping malls and eating avenues. The pool is inviting especially in the evenings overlooking the city. The rooms are of high standard, the airconditioning is very well modulated, the staff are all great, food is yummy! Buttom line is, this hotel makes your stay in Iloilo a relaxing one.
We arrived at hotel, several issues, shower door needed new hinge, sink plug not close and new battery for safe. All were fixed next day. Very nice breakfast, with egg station and serve latte. Hotel is near Festival Mall. Lots of shops and eateries.
We were really satisfied with our stay. Our stay was comfortable. I didn’t expect the hotel and the rooms to be big. The breakfast buffet was delicious as well. The hotel is also near a lot of establishments. The staff members were also courteous
Best hotel experience to date. Superb customer service from the entire staff and management team; they won’t treat you as mere guests but an extended family member. 🧡 💛🧡 Oh, loving the food as well! Keep it up, RHI! 😊
First of all the staff are very courteous and friendly. The management should take pride in them. The rooms; its design and furniture (especially the bed) was exquisite. The higher floors has a great view of the business center and the view from the 7th floor is more than good since it has the pool. The hotel is near to the mall strips which is another plus.
Stayed here for 4d/3n and had an amazing stay. The staff were very accommodating, from the guards, to the frontdesk, to the room service and to the restaurant, everyone was so kind and attentive to their guests. They were also able to catch all my requests pertaining to the setup of our room for my partner's birthday celebration. The hotel is also very close to malls and establishments, transportation was also not an issue. Very ideal for people who would like to explore Iloilo while having a very nice place to stay. Will definitely go back again.
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