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Westown Hotel

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Traveler (83)
Room & Suite (31)
Pool & Beach (4)
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Overview
  • Excellent11%
  • Very good36%
  • Average26%
  • Poor10%
  • Terrible17%
Travelers talk about
“el dorado”(7 reviews)
“night life”(5 reviews)
“family vacation”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (109)
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10
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1 - 5 of 104 reviews
Reviewed 3 weeks ago via mobile

Stayed 2 nights mid May & had good experience here. Clean, affordable , friendly staff. Came back a week later for 1 night & room was on bar/club side of building. Very noisy till at least midnight. See if you can get room on opposite...More

1  Thank Danno6317
Reviewed 4 weeks ago

I had a wonderful stay in this hotel. Very pleasant, warm and inviting. I stayed there with my son and we really enjoyed the ambiance. Food isn't pricey at all. Staff were so accommodating, friendly and also very much approachable.

Thank Nine P
Reviewed 4 April 2018 via mobile

The place is nIce and tatt pool is massive but if your not into cats then find anoyjer spot. The place has a lit of cats and has that distinctive smell that comes with it. Location is ideal and rates are fair.

Thank jdelacruise
Reviewed 5 February 2018 via mobile

We were given rooms, 14 of us, at the side of the hotel directly below which was an open-air drinking bar where a rock band was in concert from 10pm up to 4:30am the next day. I called up the front desk to complain but...More

Thank triple8ph
Response from Human Resource O, Manager at Westown HotelResponded 7 February 2018

Dear Guest/s, The management extends our apology regarding the inconvenient experience that you had during your stay. Rest assured details of your complaint will be addressed during department meetings. We will administer corrective measure regarding this matter. Thank You for your honest feedback.

Reviewed 30 January 2018 via mobile

Insensitive, inefficient staff who do not seem to have undergone customer service training. They lied that it was only me who complained of the super super loud music of the rock band but we found out during breakfast that everybody called up the front desk...More

3  Thank Alberto Y
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Outdoor pool
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
US$37 - US$45 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$37 - US$45 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (83)
Room & Suite (31)
Pool & Beach (4)
Dining (2)
Questions & Answers
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mommypie
19 April 2015|
Answer
Response from Human Resource O | Property representative |
Dear Guest/s, Thank you for the information and concern that you have raised. Management will check on that and will provide corrective measure on areas that needs improvement.
0
Votes
Room Tips
"goodluck with wherever you'll be put in, you don't know what's in there."
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"request quiet if you want that, as night club next door can be noisey."
Read review
"Choose the corner room that away from noise."
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"is quieter with a back room"
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