Courtyard by Marriott Iloilo
Iloilo Business Park Molo Manduriao Road, Iloilo City, Iloilo Province 5000 Philippines
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$106
Fully refundable before 06/02/23
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$106
$102
Fully refundable before 06/02/23
$106
$102
Fully refundable before 06/02/23
Booking.com$102
Priceline$102
Travelocity$102
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About
#4 of 65 hotels in Iloilo City
Location
Cleanliness
Service
Value
Courtyard by Marriott Iloilo is the first international hotel in Iloilo City, Philippines. Our hotel near Iloilo Convention Center and minutes from SM City is excited to bring you modern accommodations with the technology you need to suit your lifestyle. We offer on-site dining, a lobby bar, flexible event space and an ideal setting at the center of Iloilo Business Park, the metro’s posh commercial district.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Babysitting
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Picnic area
ATM on site
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Cable / satellite TV
Flatscreen TV
Bidet
Safe
Sofa
Iron
Laptop safe
Tile / marble floor
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Filipino
Hotel links
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Location
71Somewhat walkable
Grade: 71 out of 100
92Restaurantswithin 1 km
7Attractionswithin 1 km
Iloilo Business Park Molo Manduriao Road, Iloilo City, Iloilo Province 5000 Philippines
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138Reviews4Q+A18Room tips
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Best Coffee Experience with Superb Art and Very Hospitable Staff. Thanks to Gibs for making my coffee very enticing and to Kent for making sure that my dinner is prepared as per instructions. Lastly, to Fatima for always checking if my needs are being taken care of. Will definitely recommend Courtyard to my friends.
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Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The frontline staff were all so friendly and welcoming. We were checked in as soon as we got there. It was truly helpful for we were so tired from our Holy Week activities prior to our stay here. What also touched us were the thoughtful notes we received from the housekeeping staff. On top of the peaceful nights, very clean facilities, we got what we requested, and that was a few more sets of pillows! I know it's so simple but that's what get me a good sleep at night. So Thank you Marriott.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
First experience of the Courtyard by Marriott Iloilo, centrally located close to Malls and the Business district and about 40 minutes from the Airport First impression a neat minimalist feel, super friendly staff and overall a very efficient and friendly hotel We had a junior suite on the 14th (of 15) floor, which was spacious and well appointed Breakfast in the main resturant was a buffet with stations to prepare eggs etc In the evening two dining options the A a carte in the main bar and buffet in the main resturant both of which we tried and were excellent, we had a big family meal in the buffet which was excellent but for a couple would probably go for the A a carte option Quiet swimming pool on the second floor (with gym etc), no service there during the week but a bar at the weekends when I assume its a lot busier Overall a very pleasant experience, a clean well run hotel but the staff stand out very friendly and helpful will certainly return …
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Josef Kristian Bulalaque wrote a review Apr 2023
Lapu Lapu, Philippines30 contributions9 helpful votes
I traveled to Iloilo for business and I was going to stay at Courtyard supposedly from March 17 to April 1. An unfortunate situation happened while I was in the middle of this trip - my mother died on March 23rd and I had to cut my trip short and leave Iloilo March 24th. I checked out of the hotel at around 7pm and I informed the front desk about my situation. Since the reservation was booked through Navan (who used Priceline) - our company travel booking application I knew that any refund for the unused leg of my trip would have to go through them. I did inform the front desk when I checked out that our travel agency might contact them and told them about the situation. I just returned home from the funeral of my mother and checked with Navan if the refund was already processed. I just found out today that Courtyard by Mariott Iloilo flat out DECLINED the refund despite knowing that the reason for the cancellation was due to the unforseen situation of my mother having died while in the middle of my business trip. The management of this hotel has no empathy towards their customer and I will never ever stay here again. I will also ensure that none of my colleagues from my company (the biggest private employer in the Philippines) will ever stay here again by writing an incident report and sending it to our leadership and executives.…
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jorge Wong, Guest Services / Front Office at Courtyard by Marriott Iloilo
Responded 6 Apr 2023
Dear josefbulalaque, We are so sorry for your loss. Upon your departure, we informed Priceline of the situation and made a request on your behalf with regard to a refund. If there is anything we can further assist you with, please let us know. Navan may reach us through our phone number 630333307600 or send us an email should there be anything they need from us to process you request and we will do our utmost to assist them. Kind regards, Jorge Wong Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really enjoyed our stay at the Marriot Courtyard in Iloilo. Spend 4 nights here just to relax after spending a few days visiting family in a nearby province. Breakfast buffet was excellent, lots of variety. Especially enjoyed the salad options after eating Lechon for 4 days straight! Booked a suite which was well designed and well maintained. Staff was very polite and courteous and efficient. Shopping and restaurants were very walkable; plenty of options for everyone. Found the surrounding areas to be exceptional clean compared to walking anywhere in Manila. Pool area was relaxing and enjoyable. Just and enjoyable stay.... will definitely return.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It was easier to book as a member and they dont require deposits or payments. You can also change your reservation atleast 2 days before. Prices are reasonable. The hotel is located at the central of Mandurriao, a few steps away from the malls, restaurants and supermarkets. Right beside the intl trade hall, 35 mins away from the airport . My flight was very early and I arrived at 6:30 am at the hotel. The staff was able to check me in with a fee which should be free but charged me for the early check in rate. I cant complain coz I have to fix my documents for the meeting and secure my luggage. The hotel wasnt that busy but its probably a policy which they should look into particularly for business travellers who usually have meetings early in the morning. The buffet breakfast was of high standard and the variety of food is well thought of. Always check your booking online if the breakfast is included. Otherwise, you pay additional fee for the breakfast. The hotel has a lot of amenities, rooms are very clean with good linens and pillows. A Marriott standard. If you like to shop or eat out, its very convenient. The mall is very close and public transpo is easy with regular taxis and grab cars. There are also car rentals you can call which I usually do an dthey can pick you up at the airport and they will charge by the hour. Rate is usually 2,500 pesos for 3 hrs , within the city proper. I will come back and see if the quality & service is consistent. …
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Date of stay: February 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Even though we had miscommunications during booking. I will still choose this property every time i go home. It felt like a home in my hometown. But next time i suggest to have a conversation through emails so a sample of proof will matter. 🙂
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Extremely disappointed by our stay here. The first impression of the hotel is that it is a very nice and elegant place to stay at… until you get to your room. We ended up staying here on two separate occasions during our trip because we went to Boracay in between those two stays. During the first one, we found a cockroach crawling around in our room. I killed it thinking it was not a big deal. The following day, while I was in the bathroom, I found another one crawling on the walls. We even took a video of it. I reported it to the staff and they promptly took care of it as we left the room to do some shopping. When we got back, there was a plate of 2 slices of cake WITHOUT COVERING and an apology letter from the front desk manager. While we appreciated the gesture, we didn’t think it was appropriate to leave food out in the open considering we already found two cockroaches in our room. After this stay, I was asked to write a review on their website. I was honest about my cockroach experience, but surprise! They never showed the review on their website. After I wrote the review, the front desk manager emailed me almost immediately, apologizing for the experience and assured me that they were going to have pest control handle the issue. Great! I won’t have to worry about roaches in my room when we get back from Boracay. During our second stay, the shower in our room was broken. The movable shower head had very low water pressure and the overhead shower head was broken and squirting water everywhere. The tank of our toilet bowl was filling up continuously with water and so we would hear the sound 24/7. The blow dryer was not working either. We also have videos of all of these. I went to the front desk to complain about all these and the receptionist seemed annoyed by my complaints and kept saying “What else? What else?” She took note of all these complaints on her computer and told us someone was going to come to our room to fix these. We went out all day and when we returned, NO ONE came to our room to fix these issues. Every single thing on that list was still an issue. And on that same day as we were leaving our room, we found another cockroach crawling on the wall just across from the door of our room! Housekeeping was there and when I pointed it out to her, all she said was, “Oh yeah” and went about with her other tasks! That was the last straw for us. We ended up checking out days before the end of our stay there. The front desk manager talked to me in person and was very apologetic about the issues that we had. He refunded the money that we paid for the nights that we did not stay there. He also offered to upgrade us to a suite, which we appreciated, but we’ve had enough. We ended up transferring to another hotel, which we had zero issues with. For a four star hotel and what is supposed to be the most premium hotel in the city, this experience was incredibly disappointing. Definitely not worth the money that we paid. It looks very nice, but some of the staff are not very accommodating, it has pest control issues and despite them having pest control “handle” the situation, it was not resolved. We will most definitely not stay here again. P.S. My sister and her family stayed here just before we did and they also had cockroach issues in their room which they also have caught on video. Clear evidence that they can’t deny.…
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Not worth the money
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jorge Wong, Guest Services / Front Office at Courtyard by Marriott Iloilo
Responded 13 Feb 2023
Dear Ray L, I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our Leadership Team to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. JORGE IMMANUEL WONG Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me and my friends decided to unwind over the weekend and Courtyard really make our stay the best weekend staycation. Staff are very hospitable. The breakfast buffet is superb and the place is super cozy. Will definitely be back again. #marriot
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Date of stay: December 2022Trip type: Traveled with friends
Room Tip: Use the bonvoy app to maximize your stay and for ease of access
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We do go here for just a visit of the place for coffee and chit-chat with business with my friends. The place was very cozy and the people are very nice. They are very accommodating and have a good communication skills.
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Date of stay: April 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$100 - US$126 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasPanay IslandIloilo ProvinceIloilo City
NUMBER OF ROOMS
326
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Claim Your ListingCOURTYARD BY MARRIOTT ILOILO - UPDATED 2023 Hotel Reviews & Price Comparison (Iloilo City, Philippines) - Tripadvisor
Frequently Asked Questions about Courtyard by Marriott Iloilo
Which popular attractions are close to Courtyard by Marriott Iloilo?
Nearby attractions include Iloilo River Esplanade (1.2 km), SM City Iloilo (0.7 km), and Iloilo Museum of Contemporary Art (0.6 km).
What are some of the property amenities at Courtyard by Marriott Iloilo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Iloilo?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Courtyard by Marriott Iloilo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Iloilo?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Courtyard by Marriott Iloilo?
Conveniently located restaurants include Vikings Luxury Buffet, SM City Iloilo, Ponsyon by Breakthrough, and The Granary.
Are there opportunities to exercise at Courtyard by Marriott Iloilo?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Iloilo?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Iloilo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard by Marriott Iloilo?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Courtyard by Marriott Iloilo?
Many travellers enjoy visiting The Molo Mansion (1.9 km), Casa Real de Iloilo (2.0 km), and Plaza Libertad (4.1 km).