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12th Lacson St, Bacolod, Negros Occidental 6100 Philippines
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Traveler (110)
Dining (15)
Bathroom (9)

About

#24 of 47 hotels in Bacolod
Location
Cleanliness
Service
Value

Welcome to Avenue Suites, your Bacolod “home away from home.” Avenue Suites aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

While staying at Avenue Suites, visitors can check out Negros Occidenttal Provincial Capital Building (0.2 mi) and Panaad Stadium (3.0 mi), some of Bacolod's top attractions.

Guest rooms offer a flat screen TV, air conditioning, and a refrigerator, and Avenue Suites makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, a concierge, and room service. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.

During your visit, be sure to check out a popular Bacolod bibimbap restaurant such as Kimstaurant, which is a short distance from Avenue Suites.

If you’re looking for something to do, Capitol Lagoon Park (0.2 mi), San Sebastian Cathedral (0.7 mi), and Bacolod Public Plaza (1.2 mi) are a nice way to spend some time, and they are all within walking distance of Avenue Suites.

Avenue Suites puts the best of Bacolod at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Shuttle bus service
Spa
Valet parking
Wifi
Sauna
Bar / lounge
Coffee shop
Restaurant
Rooftop bar
Car hire
Taxi service
Massage
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Filipino
199Reviews1Q+A43Room tips
Traveler rating
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Most Recent
Charl wrote a review Aug 2022
19 contributions8 helpful votes
Stay away from this hotel. It does not deserve to be called a hotel at all. First, I booked for 1 adult and 2 children, they only provided 2 pillows. When I asked for extra pillow, they said that it would be charged. Why would they provide only 2 pillows when you booked for 3 persons in the first place. Second, they advertise that they have a pool. Normally, people would assume that the facilities mentioned in booking sites are available for guest use unless you need additional services. When we got there, the pool is for 250php per person per day on top of what you paid for already. Third, The quality of breakfast is really not good. I would have expected it already after the below par services that We have received. Fourth, rooms are poorly maintained, e.g. the basin has a big crack on it. The only good thing is the location as it has lots of restos and shops around. If you’re a person that expects something from a “hotel” then don’t come to this place. Airbnbs we have stayed in bacolod have better accommodation and have free pool access. There I said it!
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Parking is hard, if you’re commuting it’s accessible to public transport
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Efren John L wrote a review Jul 2022
1 contribution1 helpful vote
I booked 5 rooms for our family reunion for 5 days. We just couldn't stand it, so on 3rd day we checked out and went to another hotel. So many additional charges incurred like missing towels 750/peice which their staff took after they made a house keeping service. Staff even insinuated that we took it with us. Deluxe room promo was a scam. No duvet, we end up paying 250/day for the duvet. They don't charge just once, they'll make you pay for the same duvet everyday. Not enough parking space for customers. they will make you do a double parking and wake you up in the middle of the night because somebody is leaving. Pool is not free. Elevator often breaks down. My father who has mobility problem and is being transported by wheel chair most of the time ended up taking the stairs . My mother was trapped in the elevator for about 10 minutes. 3 of 5 rooms we had, the toilet was clogged and leaking. Smell was awful. Rooms facing the Lacson street is not soundproof. sirens, honking and other noises will annoy you.
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Date of stay: May 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Hotelier1347 wrote a review Jul 2022
1 contribution3 helpful votes
Can't say this is the first time I visited this place. This would be a go to place since me and my friends like their amaretto here. I've had one distinct observation here though, even pre pandemic days, their staff are not courteous or customer friendly. Most of the time we would feel like hindi sila nakakakita ng guest. As a hotelier, I would know. They don't greet their guests, their service is very slow.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Jenarch wrote a review May 2022
Bacolod, Philippines1 contribution1 helpful vote
We booked a room with free breakfast but the use of pool is not free.. You need to pay additional 250 per pax. First time to experience an overnight accomodation that i need to pay for additional fee for the usage of pool. Weak internet signal and the tv is not user-friendly...
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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John S wrote a review May 2022
6 contributions5 helpful votes
Leaving today sorry to leave but I will be back.Had everything I needed clean room a good swimming pool wifi friendly staff.Prices very reasonable and you can get American breakfast a bonus in Bacolod.Not a 5star hotel yet better than those who say they are.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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La Beachesa wrote a review Apr 2022
Quezon City, Philippines15 contributions27 helpful votes
I booked this hotel on April 12-14. Thinking that the pool is free to use, I booked an additional night before my original booking. I have spoken with them in several occasions before I book in Agoda and nobody told me that booking in Agoda will have you pay P250 to swim in the pool. On my first day, the receptionist has some confrontation with some guests. The guests were not informed of an extra charge for the pool. My son was worried that they might also charge us for using the elevator. Their key card doesnt work. Wifi doesnt work. We need to call the reception few times whenever we go back to the room, to have it fixed. In their room you will find the list of the things you will need to pay if you break or damage them. As if their guests book a room to break everything. Appaling!
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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JM1975 wrote a review Mar 2022
Sydney, Australia10 contributions4 helpful votes
Avoid at all costs!!!! Staff are lazy and rude to patrons Breakfast is terrible and always missing something like no orange juice or no ham and cheese today. The hotel has been neglected and needs a renovation urgently. During my stay my fridge broke, telephone wasn't working and they demanded 500 pesos for an extra room key. The beds look like they are 10 years + and haven't been refreshed. The only positive is the swimming pool.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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abc wrote a review May 2021
1 contribution
The reception staff held my deliveries from me saying alcohol isn't allowed, when its not listed on ANY HOUSE RULES GIVEN TO ME OR WRITTEN ON THEIR HOTEL. She makes up a lot of excuses, and didnt give me my deliveries. They held my deliveries TWICE ALREADY. Dont trust their staff ever.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TC G wrote a review Mar 2021
Bacolod, Philippines7 contributions
Staff is excellent; pool is refreshing — but management needs training. We mostly enjoyed our 5 day stay...but, with some reservations. Rooms are large and beds are comfortable (but the fabric headboards are itchy, should be upgraded to some other type of surface that is easier to maintain) The bathroom sink area is small and was always wet from hand washing. (shower area large — unnecessarily) There was no offer to change the towels & bedding — but they should have. When facing a crisis — I did ask for more TP. Out side: The vehicle parking is a real problem — limited only to a few small spaces in front where the guard and the hotel vans are parked (!Huh?) — or around the corner next to who knows what!! (Parking spaces are very narrow and my vehicle door was banged from car next to it) Fitness room by the pool: large & nice (but limited to free weights, treadmills & sit-up boards, just no back-exercise-machines for middle-agers) OK, enough complaining…..but, just one more: my real peeve is the free breakfast. This is always the same issue with every hotel now (even with the previously top-shelf Fisher Hotel down the street) Nobody tries to impress you with their culinary delights anymore! (And, don’t blame this on Covid) They simply serve the absolute, cheapest, minimal breakfast possible because it was advertised — and, nobody seems to care! Just don’t assume that customers don’t notice. What’s my prediction? Savy hoteliers will begin to put a little more effort into feeding their guests — so they feel like he cares just a little more than the guy down the street. It’s just a suggestion. Maybe the towel, the parking, or the lack of some fitness thing would fade away next to the awesome, tasty, free breakfast delight that swept Mr. Cranky guest off his feet every morning! Actually, there are lots of ways to be unique or savy. Mr. Hotelier, these are tough times for lots of businesses. It’s also a great opportunity to step up to the plate and prove to the guests that your hotel really does have something to offer. Just something to chew on.
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Date of stay: March 2021
Rooms
Cleanliness
Service
Room Tip: There are rooms with AC that does NOT blow on the bed. You have to ask.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sudhi C wrote a review Aug 2020
Pasay9 contributions2 helpful votes
Stay elsewhere. Room full of defects plus no reliable wifi. Other guests can attest to it. You would have to use your data. “Discounted” rate doesnt include breakfast. Total rip off. Staff are nice, though.
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Date of stay: August 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$24 - US$38 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasNegros IslandNegros OccidentalBacolod
NUMBER OF ROOMS
57
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Frequently Asked Questions about Avenue Suites
Which popular attractions are close to Avenue Suites?
Nearby attractions include Capitol Lagoon Park (0.3 km), Negros Forests and Ecological Foundation Biodiversity Conservation Center (0.5 km), and Negros Occidental Provincial Capitol (0.4 km).
What are some of the property amenities at Avenue Suites?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Avenue Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Avenue Suites?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Avenue Suites?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Avenue Suites?
Conveniently located restaurants include Calea, Diotay's, and 18th Street Palapala.
Are there opportunities to exercise at Avenue Suites?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Avenue Suites have an airport shuttle?
Yes, Avenue Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Avenue Suites?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Avenue Suites?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Avenue Suites?
Many travellers enjoy visiting The Ruins (4.6 km) and General Juan Anacleto T. Araneta Museum (1.3 km).