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Go Hotels Bacolod

Lacson Street Mandalagan, Bacolod, Negros Occidental Philippines
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Traveler (120)
360
Panoramas (7)
Room & Suite (110)

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About

#7 of 34 hotels in Bacolod
Location
Cleanliness
Service
Value
Located beside the newly constructed Robinsons Place Bacolod City Walk, this 108-room Go Hotels Bacolod is just a 30 to 45 minutes drive to the Silay International Airport and other nearby attractions. Opening July 25, 2012.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Massage
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Laundry service
Parking
Wifi
Gift shop
Newspaper
Non-smoking hotel
Shops
Doorperson
Express check-in / check-out
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Room features
Air conditioning
Desk
Safe
Seating area
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Filipino
242Reviews6Q+A53Room tips
Traveler rating
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Juliana A wrote a review Feb 2024
Manila, Philippines7 contributions16 helpful votes
This is probably my 6th time to stay here - and i an happy to see that GoHotel is constantly evolving. I used to bring a travel water kettle for my coffee...now they have hot and cold water dispensers. The lobby is airconditioned and smells very good, thanks to the electric diffuser. I happily invite my friends to come over to meet with me. They like the clean ambience! The beddings are the best for me. They smell so clean and give the feeling of home. The staff do their work competently and are polite and attentive, from the front desk to housekeeping to the support technical crew to even the guards. I always tell my friends i feel lucky to have a second home in GoHotel Bacolod. It is a budget hotel, but it does not feel that way!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Go Hotels Bacolod, Guest Services / Front Office at Go Hotels Bacolod
Responded Feb 13, 2024
Dear Ms. Kalampay, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our guests are happy with their experience and our consistent service during your stay at Go Hotels Bacolod! Thank you for your support, we really appreciate it! Looking forward to seeing you again soon. Happy To Care Always!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carlo L wrote a review Dec 2023
Iloilo City, Philippines1 contribution
The food and accommodation hall were good with very accommodating and facilitating personnel and staff. The rooms are nice, however, there is a slight concern on the excessive moisture (hulas) coming from the other room which leaks on the floor of the room (room 109) that could lead to minor accidents if not addressed properly.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Go Hotels Bacolod, Guest Services / Front Office at Go Hotels Bacolod
Responded Feb 13, 2024
Dear Mr. John Carlo, Thank you for your feedback and for highlighting the positive aspects of your experience at our accommodation hall. We're glad to hear that you found our staff accommodating and helpful. We apologize for the inconvenience caused by the excessive moisture issue in room 109. Your safety and comfort are our top priorities, and we take your concerns very seriously. Rest assured, our maintenance team will address this matter promptly to prevent any accidents and ensure that all rooms meet our high standards of quality and safety. We appreciate your valuable feedback as it helps us identify areas for improvement. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Happy To Care Always
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JanePinkman wrote a review Dec 2020
1 contribution
Place was clean with comfortable bed and sheets. We felt safe in our stay and check-in process was an ease. The value for our money was worth it. Staff were polite. Bathroom has bidet, plus hot and cold shower.
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Date of stay: December 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Castro, Guest Services / Front Office at Go Hotels Bacolod
Responded Jun 20, 2023
Dear Valued Guest, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We count ourselves lucky for guests like you. We look forward to welcoming you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Val Marlo V wrote a review Dec 2020
1 contribution
The room was very clean and comfy. I had an amazing stay however, I am a busy person and prefer to stay inside the room most of the time. I don't have much time in the world to go out and look for someplace to eat. I suggest you find someone to partner you in providing food for your guests especially during the night or early mornings. The staff were nice and accommodating, however, I don't feel any sincerity at all. They all look pleasant but boring, I suggest you should include in your training in teaching them to at least smile, after all, you are from the city of smiles. I was thinking they were only trying their best to be nice just for the sake of doing their jobs. They could have been more welcoming. Thank you for the excellent service though! :)
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Date of stay: December 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Castro, Guest Services / Front Office at Go Hotels Bacolod
Responded Jun 20, 2023
Dear Valued Guest, We value our guest's opinions and we would like to thank you for bringing this to our attention. We're sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. It's important to us that our guests are more than satisfied and rest assured that we are continuing to do our very best to resolve this issues immediately. We still look forward to hearing from you and earning you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aia p wrote a review Jul 2020
1 contribution
I stay for 3 nights for my quarantine time while waiting for the open facility in our area the staff was very accommodating, got a big and clean room, have a very good and comfortable experience, it was a good stay
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Date of stay: July 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Castro, Guest Services / Front Office at Go Hotels Bacolod
Responded Jun 20, 2023
Dear Valued Guest, We’re thrilled you enjoyed your stay, we like making our customers happy at Go Hotels Bacolod! Thanks for leaving a wonderful review. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tjkit wrote a review Mar 2020
Toronto, Canada1 contribution
Staff was friendly. Not for long term stay as it is not comfortable. Neither was the food great. Most of the time, wifi keeps on dropping. So, it was useless. The only advantage is the hotel being conveniently located near the mall.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GoHotelsph, Front Office Manager at Go Hotels Bacolod
Responded Mar 6, 2020
Dear Valued Guest, Thank you for bringing this issue to our attention. We want to sincerely apologize for your negative experience at our hotel. Your feedback regarding our WIFI connection will be discussed with the team, most especially to the concerned department who has the expertise to handle this. Rest assured that your concern will be given high importance and we will do our best to resolve it as soon as possible. Please feel free to reach out to us at goh.bcd_dms@robinsonsland.com, if you have additional information to share. We wish you safe travels and look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John B wrote a review Feb 2020
1 contribution
my room was good even though there was an ongoing construction outside, but the wifi is terrible we were not able to use it during our stay, no electric kettle not even drinking glass. the only advantage is its location it is besides a Robinsons Mall and for that I will stay again if ever i got the chance to go back to bacolod.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GoHotelsph, Manager at Go Hotels Bacolod
Responded Feb 26, 2020
Dear johnbQ8755JY , We want to sincerely apologize for your negative experience at our hotel. We'd like to learn more about your situation and what exactly happened. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. We value our guest’s opinions and would like to thank you for bringing this to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aysman28 wrote a review Dec 2019
3 contributions
For the second time,I checked in into Go hotel Bacolod. Like my first stay,I enjoyed the cleanliness of the room and the comfiness of the bed and pillows.The hotel staff are so friendly and accommodating.I will be back.
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Date of stay: December 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GoHotelsph, Manager at Go Hotels Bacolod
Responded Dec 18, 2019
Thanks for the awesome review, Aysman28! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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roselyn wrote a review Dec 2019
Cebu City, Philippines32 contributions32 helpful votes
I really like to stay in any Go hotel in the Philippines because it is very clean, good bed, and a environmental friendly hotel. But am im very disappointed with this Go hotel in Bacolod. They assigned me near in the Exit area room 112, Did i rest well or sleep well? Answer is NO! A lot of noise ive heard, i called they Front office and they say it because of renovations,me like “what?do you allowed to renovate ur hotel in the evening and dawn time?are u kidding?” How can ur guest rest or sleep well to their paid room is the noise of the renovation can they heard? This is very b*******. In my second day i was very tired and lots of bag to be carried because i have a business here in bacolod i went directly in my room and my key card is not functioning like WTH my room is not too close in ur front desk and i have lot of bags, i was very irritated that time but i control my temper,what i did i go directly to ur front desk and asking for help, i give directly my keycard and she just smiled and after she reset or what the card she gve to me without explaining or saying for what happened. This is very disappointing trip to stay here in bacolod. I hope u will improve this one. I really like to stay in any go hotel but in bacolod management 👎👎👎
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Date of stay: December 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GoHotelsph, Manager at Go Hotels Bacolod
Responded Dec 20, 2019
Dear rosejade04, We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. We will be reaching out soon to determine how we can provide you with a solution that makes you smile. If you prefer, you can also contact us directly at +639988402055 or email: goh.bcd_dms@robinsonsland.com. We value our guest’s opinions and would like to thank you for bringing this to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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missfoodtrip wrote a review Dec 2019
54 contributions1 helpful vote
There's a shuttle from the airport that can bring you at the hotel, the hotel has a convenient store, there's also travel agency inside the hotel so you can book your tours easily. Staffs are accommodating, the guard can help you find a taxi. but the lobby is not air conditioned. if you want to leave your luggage at the reception after your check out, there's a fee per luggage for the baggage storage . Overall, worth our stay
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Date of stay: March 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GoHotelsph, Manager at Go Hotels Bacolod
Responded Dec 18, 2019
Thank you for the kind words, missfoodtrip! We’re so happy your stay at our hotel went so smoothly. Would you mind sharing with your friends who are about to visit the area too? We’d love to continue providing great service to awesome guests like you. Thanks again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱1,266 - ₱1,554 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasNegros IslandNegros OccidentalBacolod
NUMBER OF ROOMS
108
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GO HOTELS BACOLOD - UPDATED 2024 Hotel Reviews & Price Comparison (Philippines) - Tripadvisor

Frequently Asked Questions about Go Hotels Bacolod
Which popular attractions are close to Go Hotels Bacolod?
Nearby attractions include ANP Negros Showroom (0.3 km), Robinson's Place (0.2 km), and Tinagong Dagat (0.5 km).
What are some of the property amenities at Go Hotels Bacolod?
Some of the more popular amenities offered include free wifi, free parking, and laundry service.
Which room amenities are available at Go Hotels Bacolod?
Top room amenities include air conditioning, a flat screen TV, and a desk.
Is parking available at Go Hotels Bacolod?
Yes, free parking is available to guests.
What are some restaurants close to Go Hotels Bacolod?
Conveniently located restaurants include Chicken House, 21, and Felicia's.
Which languages are spoken by the staff at Go Hotels Bacolod?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Go Hotels Bacolod?
Many travellers enjoy visiting The Ruins (3.4 km) and General Juan Anacleto T. Araneta Museum (2.7 km).