Acacia Hotel Bacolod
Burgos Street Ext., Reclamation Area, Bacolod, Negros Occidental 6100 Philippines
Lowest prices for your stay
$53
$53
$29
Fully refundable before 06/06/23
Booking.com$34
Travelocity$53
Priceline$41
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Room & Suite (27)
Pool & Beach (7)
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About
#2 of 50 hotels in Bacolod
Location
Cleanliness
Service
Value
Travelers' Choice
"Bacolod City will not be touted as “Land of Opportunities” for nothing—what with its booming economic growth and rising tourism sector in recent years. The country’s City of Smiles exudes an irresistible charm that captivates people from all walks of life and leaves them wanting for more, like a sumptuous, savory Chicken Inasal grilled to golden perfection or that delightful bite of saccharine Napoleones. Explore the many faces of Bacolod with its rich culture, abundant sugarland, pulsating food scene, monumental attractions, and of course the world-renowned Masskara Festival. All these, while finding your home away from home in the city’s newest sweetheart, Acacia Hotel Bacolod . With 86 well-appointed guest rooms, Acacia Hotel Bacolod serves as a harmonious escape for families, businessmen and vacationers from the city’s hustle and bustle. Its tropical palettes and wood-inspired interiors impress the senses with a homey feel that evoke genuine Filipino craftsmanship. Here’s a bonus tip: request a room with a mountain or sea view. Guests can beat the heat and take a dip in the expansive wave swimming pool while having refreshments in hand from the pool bar and restaurant. Corporate events and special occasions can find their bespoke venue at Acacia Hotel Bacolod. With 9 modern function rooms spread within its parameters, matched with the Acacia’s trademark service--simply heartfelt, the hotel makes gatherings exciting and all the more special. The Acacia Convention Hall is its biggest function facility that can accommodate up to 1,500 guests. Whether it is a wedding, a corporate meeting, a reunion, or a graduation—you name it, Acacia Hotel Bacolod is ready to cater to your needs. Lifestyle choices run aplenty as well at this hotel by the seaport. Shop for best finds, catch the latest movie, or go on a gustatory food crawl. Getting around the locale is not an issue. Various restaurants, establishments, and other places of interests are easily accessible through public transport. We’re also just a few minutes from SM Bacolod, Robinsons Place Bacolod, and CityMall. Popular tourist destinations such as The Ruins, San Sebastian Cathedral, Capitol Park and Lagoon are all few minutes ride away..Amazing experiences await everyone at Acacia Hotel Bacolod, situated just half an hour away from the airport. Arrive as guest, leave as family—a heartfelt kind of hospitality that we invite you to discover. "
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Paid private parking on-site
Secured parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Poolside bar
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
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Room types
Mountain view
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
Filipino
Location
60Somewhat walkable
Grade: 60 out of 100
47Restaurantswithin 1 km
10Attractionswithin 1 km
Burgos Street Ext., Reclamation Area, Bacolod, Negros Occidental 6100 Philippines
Getting there
See all nearby hotels
Nearby restaurants
Vikings Luxury Buffet, SM City Bacolod
217 reviews9 minChinese
Nena's Beth at Manokan Country
210 reviews8 minFilipino
Aida's Manokan
137 reviews8 minFilipino
Ading's Pala-Pala Bacolod Seafood Restaurant
126 reviews10 minFilipino
See all nearby restaurantsNearby attractions
San Sebastian Cathedral
215 reviews10 minChurches & Cathedrals
Capitol Lagoon Park
149 reviews13 minParks
The Negros Museum
127 reviews11 minSpeciality Museums
Negros Forests and Ecological Foundation Biodiversity Conservation Center
47 reviews12 minNature & Wildlife Areas
See all nearby attractions102Reviews0Q+A6Room tips
Reviews
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No consideration at all. Rules were not properly explained prior to check in. How can we enjoy our stay? The lifeguard is very inconsiderate and won't let us finish talking. The front desk tried to solve the issue but the lifeguard won't even let us enjoy our stay. We're from baguio and a far place like this is what we thought can give us rest and fun. How can someone like us, faraway from this city, can appreciate our stay?
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Having good sleeps in a night also good to swim in the pool so cozy bed and pillows nice tv and aircon also with a high pressure bidet with cold and hot water faucet to shower that feels really good in our body.
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Date of stay: April 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Let's Go!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It was a good stay in this hotel, the staff are very accomodating, good food, nice location. The pool is also one of a kind my family really enjoyed our stay here.. good value for money. Really enjoyed
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bobby Horrigan, General Manager at Acacia Hotel Bacolod
Responded 17 Apr 2023
Dear Relax22899020294, Warm greetings from Acacia Hotel Bacolod! Thank you for choosing us for your visit here in Bacolod City - “Your Urban Escape in the City of Smiles”. It is our pleasure and privilege in welcoming you to our hotel. We sincerely appreciate your time and effort in reviewing and sharing your ratings and recommendations to our property. Your utmost comfort is important and our priority. On behalf of all of us at Acacia Hotel Bacolod, we are thankful that you are delighted with our brand of Genuine Filipino Hospitality that is #SimplyHeartfelt. Sincerely, Bobby Horrigan Acacia Hotels General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
very accomodating, clean rooms and near SM bacolod as well as the port - both walking distance. area is safe with security and pool. great for family and business travelers. great also for functions. will return
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bobby Horrigan, General Manager at Acacia Hotel Bacolod
Responded 17 Apr 2023
Dear 731allana, Warm greetings from Acacia Hotel Bacolod! Thank you for choosing us for your visit here in Bacolod City - “Your Urban Escape in the City of Smiles”. It is our pleasure and privilege in welcoming you to our hotel. We sincerely appreciate your time and effort in reviewing and sharing your ratings and recommendations to our property. Your utmost comfort is important and our priority. On behalf of all of us at Acacia Hotel Bacolod, we are thankful that you are delighted with our brand of Genuine Filipino Hospitality that is #SimplyHeartfelt. Sincerely, Bobby Horrigan Acacia Hotels General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At first everything's good...comfortable and clean rooms. However, despite the pricey room rate of 3,700 with buffet breakfast. During our breakfast we are disappointed that they only serve 2 main courses...we requested to cook for bacon since its not included in their menu for the day, then they charge us for an additional payment for the bacon. Unlike other hotels there is no additional charge.
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Date of stay: March 2023
Value
Location
Service
Room Tip: Improve your choice of menu for breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bobby Horrigan, General Manager at Acacia Hotel Bacolod
Responded 17 Apr 2023
Dear 685marzm, Warm greetings from Acacia Hotel Bacolod! Thank you for choosing us for your visit here in Bacolod City - “Your Urban Escape in the City of Smiles”. It is our pleasure and privilege in welcoming you to our hotel. We sincerely appreciate your time and effort in reviewing and sharing your ratings and recommendations to our property. Your utmost comfort is important and our priority. Kindly accept our sincerest apologies for the inconvenience caused during your stay with us. Your concerns shall be discussed with the team that will aid us in our continuous efforts to improve customer satisfaction. We hope we can redeem ourselves and do better next time should you decide to stay with us again in the near future. Sincerely, Bobby Horrigan Acacia Hotels General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in this hotel with my family, the room was very spacious and clean with massive bathroom. air conditioned was very good, friendly staff. The only downfall is their breakfast, the food was cold and looks so sad. We did not use the pool so I cannot make a comment.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The stay started slowly, as staff couldn't find my Agoda booking and even showing them the confirmation wasn't sufficient. They insisted I log in and forward the confirmation email to them. Upon getting to the room, we found most of our pillow cases had holes in them and the sheets weren't in great condition either. The shower hot water wasn't very hot and they never managed to remedy that. The water at the sink could be turned up to very hot, so there must be some separate faulty valve for the shower. The air conditioning was noisy, especially as it's right next to the bed. At least there was the option to open the window when wanting some fresh air and less noise. A decent number of the TV channels didn't work much of the time. The safe didn't work until someone from reception came up and reset it. As an extra annoyance, guests have to get a wifi code for each device they wish to connect with. Those codes last 3 days, so if you are there longer, you'll need to get another set of codes. Another ridiculous piece of bureaucracy is that you have to get wrist bands from the front desk to use the pool. Why is a room key not good enough? Other than that, the room was comfortable enough and the staff are quite pleasant, but the final reason to downgrade this property is that I got quite an electrical shock when touching my laptop when it was plugged in to a (supposedly) grounded power point. Clearly the ground is not wired properly and I avoided this issue for the rest of the stay by using an adapter to not connect the ground pin. However, this is potentially dangerous and suggests the property wiring may be faulty. (I've reposted this review as the management reply included my real name. I was really tempted to drop it to 1 star for this disgusting breach of privacy.)…
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We booked one night accomodation ( 2 junior suite and 2 deluxe suite). I was surpised that junior suite is much better and larger than deluxe suite. The crews was helpful, polite and friendly. Room 501 deluxe suite has shower with oppsite hot and cold water. Red for cold and green for hot. It was so funny that my wife run the hot water for few minutes but never get hot water, not thinking to turn the the opposite direction. Overall experience was great
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bobby Horrigan, General Manager at Acacia Hotel Bacolod
Responded 20 Feb 2023
Dear Mr. Josue M, Warm greetings from Acacia Hotel Bacolod! Thank you for choosing us for your visit here in Bacolod City - “Your Urban Escape in the City of Smiles”. It is our pleasure and privilege in welcoming you to our hotel. We sincerely appreciate your time and effort in reviewing and sharing your ratings and recommendations to our property. Your utmost comfort is important and our priority. Kindly accept our sincerest apologies for the inconvenience caused during your stay with us. In line with this, please be enlightened that our Junior Suite is a higher room category than our Deluxe Suite and with regards to the shower, our engineering team is already on top of it for better rest and respite experience. On behalf of all of us at Acacia Hotel Bacolod, we are thankful that you are delighted with our brand of Genuine Filipino Hospitality that is #SimplyHeartfelt. Sincerely, Bobby Horrigan Acacia Hotels General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is located on a plot of land surrounded by dereliction and abandonment, however, it’s walking distance to both the SM mall and downtown shopping. The rooms are a decent size and well appointed. The shower performs well. The Airconditioning is good. The TV is a waste of time if you’re a westerner looking for a decent news channel. My room rate included “free” breakfast. Without doubt the free breakfast is the most underwhelming aspect of my stay. Barely worth making my way to the open and very poorly laid out “restaurant”. It’s like an army mess hall. The breakfast food was a collection of limited fresh fruit, stale bread, cold rice, cold saveloy, some unappealing looking meat dish that may have been chicken, over-brewed coffee, and a glass of water to wash it all down with. Fantastic reception staff, and the rest of the staff were friendly at all times. I’d rate the place a five out of five if they sorted the awful breakfast (which the receptionist told me was excellent - I guess she doesn’t dine there!)…
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bobby Horrigan, General Manager at Acacia Hotel Bacolod
Responded 20 Feb 2023
Dear Mr. Murray R, Warm greetings from Acacia Hotel Bacolod! Thank you for choosing us for your visit here in Bacolod City - “Your Urban Escape in the City of Smiles”. It is our pleasure and privilege in welcoming you to our hotel. We sincerely appreciate your time and effort in reviewing and sharing your ratings and recommendations to our property. Your utmost comfort is important and our priority. Kindly accept our sincerest apologies for the inconvenience caused during your stay with us. In line with this, rest assured that all of your concerns will be addressed and highly prioritized for everyone's overall delightful experience and comfort. On behalf of all of us at Acacia Hotel Bacolod, we hope to be given the opportunity to make it better for you on your next visit. Sincerely, Bobby Horrigan Acacia Hotels General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We always stay at Acacia Hotel whenever we go to Davao. I really love that they have a lot of foods to over in their buffet breakfast. Its location is just beside the SM City Lanang which is also good. Kuya Jovani(our room attendant) is super friendly and very accommodating. Thank you
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bobby Horrigan, General Manager at Acacia Hotel Bacolod
Responded 20 Feb 2023
Dear Ms. Tinsims03, Warm greetings from Acacia Hotel Bacolod! Thank you for your kind words of appreciation with our Acacia Hotel Davao. Your wonderful experience is a proof of our commitment in providing you with our brand of Genuine Filipino Hospitality that is #SimplyHeartfelt. Sincerely, Bobby Horrigan Acacia Hotels General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$32 - US$48 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Bacolod Pavillon Resort Hotel
LOCATION
PhilippinesVisayasNegros IslandNegros OccidentalBacolod
NUMBER OF ROOMS
86
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Claim Your ListingACACIA HOTEL BACOLOD - UPDATED 2023 Reviews & Price Comparison (Philippines) - Tripadvisor
Frequently Asked Questions about Acacia Hotel Bacolod
Which popular attractions are close to Acacia Hotel Bacolod?
Nearby attractions include San Sebastian Cathedral (0.8 km), Capitol Lagoon Park (1.0 km), and The Negros Museum (0.8 km).
What are some of the property amenities at Acacia Hotel Bacolod?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Acacia Hotel Bacolod?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Acacia Hotel Bacolod?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Acacia Hotel Bacolod?
Yes, free parking, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Acacia Hotel Bacolod?
Conveniently located restaurants include Vikings Luxury Buffet, SM City Bacolod, Nena's Beth at Manokan Country, and Diotay's.
Are there opportunities to exercise at Acacia Hotel Bacolod?
Yes, guests have access to a pool during their stay.
Does Acacia Hotel Bacolod have an airport shuttle?
Yes, Acacia Hotel Bacolod offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Acacia Hotel Bacolod have airport transportation?
Yes, Acacia Hotel Bacolod offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Acacia Hotel Bacolod?
Yes, dry cleaning and laundry service are offered to guests.
Does Acacia Hotel Bacolod offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.