Stonehill Suites

Stonehill Suites

Corner 18th St. &San Agustin Drive, Bacolod, Negros Occidental 6100 Philippines
Traveler (27)
Room & Suite (56)
Dining (9)

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About

4.0
#1 of 4 special hotels in Bacolod
4.6 of 5 bubbles
Location
3.4 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Stonehill Suites offers 25 suite rooms that are elegantly decorated and equipped with thoughtful extras that add to the comfort of your stay. Our rooms are sophisticated and airy, elevated by high ceilings and tall windows. It is your very own peaceful oasis where business functionality and elegance meets delicate luxury. At Stonehill Suites we make sure your stay is as comfortable as possible. Designed to inspire rest and relaxation, all our suite rooms are elegantly furnished with handmade furniture including luxury facilities with a complimentary amenities pack, flat screen LCD TV, airconditioning, free unlimited internet access, telephone with IDD and NDD, tea/coffee making facilities, fan, hairdryer, refrigerator, mini-bar, safety deposit box, and the finest pure white linen and towels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Valet parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Wine / champagne
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Romantic
Quaint
Languages Spoken
Filipino

Location

Corner 18th St. &San Agustin Drive, Bacolod, Negros Occidental 6100 Philippines
34Reviews2Q+A8Room tips
Traveler rating
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  • 4
  • 2
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Detailed Reviews
Yvonne V wrote a review Jun 2023
4.0 of 5 bubbles
Stonehill Suites has a roofdeck perfect for a chill night. The food choices guarantee a food order for everybody in the group, including the picky eater. A band plays for you in the background as you just enjoy the night.
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Date of stay: June 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fearless66058099003 wrote a review Mar 2023
5.0 of 5 bubbles
Celebrating my birthday at the JSY Hall at Stonehill Suites was an unforgettable experience. The staff were very friendly and the food was amazing! I had the best birthday ever! Looking forward to celebrating more milestones at Stonehill Suites.
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Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arlia T wrote a review Jul 2023
5.0 of 5 bubbles
The place is amazing, chill and elegant. Their food is delicious. Staff are very friendly and approachable. A must visit place if you’re in Bacolod, will definitely recommend this place to my coworkers, friends and family.
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Date of stay: July 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer G wrote a review Apr 2024
2.0 of 5 bubbles
While the hotel boasts beautiful interiors, the service is a major fail!

On the second day of my stay, I took the initiative to remind the staff about our request for extra beds, which I had already made upon check-in. I came back to hotel at 2pm to remind front desk. However, despite my efforts, the beds were still not set up by 6 pm. So once again we reminded the front swak as my kids had a delayed flight, and we wanted the beds ready after dinner. We reiterated our request multiple times throughout the day. Yet, to my dismay, upon returning from dinner at 8:30 pm, the beds remained unprepared and not even seen in the room. To add to the frustration, the front desk girl named Ann told us the delay to our supposed indecision regarding a breakfast package in connection to the extra bed. The breakfast-inclusive package or not should have had no bearing on the timely setup of our beds.

We also had requested before we left the room that our safe was not in working condition and if they would be able to repair or replace. Upon returning after dinner - no action had been made. Safe still busted.

Worst of all after a very tiring day at 10:45pm music is blaring loudly one floor above us on the 5th. They didnt even warn us of an event ongoing. We would have never checked in if we were told ahead of time that there would be disturbing music all night long.

Such a disappointment! Glaring difference between the hotel's impressive aesthetics and its operational inefficiency. Basic guest comfort and service is soooo lacking.
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Date of stay: April 2024
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Margrey Sy, Owner at Stonehill Suites
Responded Apr 8, 2024
Dear Guest, Thank you for bringing your recent experience to our attention. We sincerely apologize for the inconvenience and frustration you encountered during your stay with us. Your feedback is invaluable as it allows us to address areas where we fell short and improve our services. We deeply regret the delay in setting up the extra beds you requested. We understand the importance of such requests, especially when traveling with children, and we failed to meet your expectations in this regard. Regarding the disturbance from the music on the fifth floor, we were able to send out our notifications via a slip under message to advise that we will be having an event until 10pm that evening. But we understand how disruptive this must have been, particularly after a long and tiring day. Rest assured, we are taking your feedback seriously, and we will be reviewing our operational procedures to prevent such occurrences in the future. Your comfort and satisfaction are our top priorities, and we are committed to ensuring a seamless and enjoyable experience for all our guests. Once again, we apologize for the shortcomings you experienced during your stay. We truly hope you will give us another opportunity to exceed your expectations in the future. Please feel free to contact me directly at 09176359237 if you would like to discuss your experience further or if there is anything else we can do to make amends. Sincerely, RJ Benlota Front Office Manager Duty 09176359237
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
h c wrote a review Jun 2020
Fort McMurray, Canada
5.0 of 5 bubbles
My wife and I were happy with our room, their bar, their restaurant and their staff, We were caught by the Manila Lack down in March. Interrupting our 5 day stay at their wonderful Hotel. The staff were nice enough to allow us to let our relatives use our room and amenities for the remainer of our stay Looking forward to the end of Covid so we can return to their Hotel again and again.
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Date of stay: March 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bj M wrote a review Jul 2023
5.0 of 5 bubbles
We went to the skybar for dinner with my friends. We ordered salpicao, pesto, spaghetti bolognese, and carbonara. They were well cooked and tasted pretty well for the price. We’ve been here a lot and the experience is still the same. Would highly recommend.
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Date of stay: July 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ira T wrote a review Mar 2023
5.0 of 5 bubbles
We had our wedding reception in Stonehill Suites and it was a lovely experience. We stayed for a couple of nights and we had a great time. The staff are great, the amenities are great. I would highly recommend this hotel to anyone who wants to visit Bacolod. Aside from its charm, it's also within the center of the city, which makes it very accessible to travelers.
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Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lpm300 wrote a review Mar 2020
Cebu Island, Philippines
5.0 of 5 bubbles
this is my new goto place in bacolod. rooms are big, clean and nice. the hotel ambiance is great. they have a great roofdeck bar...walking distance to lacson street where other restuarants are. walking distance to the catholic church
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Date of stay: March 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ellyca L wrote a review Mar 2023
Philippines
5.0 of 5 bubbles
Outstanding location & access to top attractions. Friendly staff & amazing food, Stephen the front office associate was very helpful throughout my stay here with my family! Perfect stay at Stonehill Suites!
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carla V wrote a review Mar 2023
5.0 of 5 bubbles
Amazing service and delicious food! The staff are friendly and always willing to help. The location is also convenient for exploring the city. Highly recommended for those who wants to relax and enjoy their trip.
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bibiimon asked a question Mar 2019
Philippines66 contributions11 helpful votes
Does this place have a pool?
Answer from Takeshi
2 contributions
It doesn't have.
Answer from Stonehillsuites
Bacolod, Philippines9 contributions
Hi BingbingJ1, Thank you for reaching us. For functions and events, please call us at (034) 700 8059. Thank you.
Juan M wrote a tip Mar 2023
Cebu City, Philippines1 contribution
5.0 of 5 bubbles
"The skydeck was beautiful"
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CJR wrote a tip Sep 2022
1 contribution
1.0 of 5 bubbles
"Get a room with windows--the windowless rooms feel stuffy."
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EG05 wrote a tip Mar 2022
1 contribution
2.0 of 5 bubbles
"You're better off booking either in L'Fisher or Seda. Price not worth the service nor the facilities."
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Lee R wrote a tip May 2019
1 contribution
5.0 of 5 bubbles
"Third Floor Rooms are quiet and spacious :)"
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marcusl wrote a tip Mar 2019
3 contributions3 helpful votes
3.0 of 5 bubbles
"Choose lower floors for less noise from the rooftop bar. And remember there is a famous Christmas display across the hotel every December."
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Not the right property for you?
There are more places to choose from in the Bacolod area.
PRICE RANGE
₱3,212 - ₱5,022 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasNegros IslandNegros OccidentalBacolod
NUMBER OF ROOMS
25
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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STONEHILL SUITES - UPDATED 2024 Specialty Hotel Reviews & Price Comparison (Bacolod, Philippines) - Tripadvisor

Frequently Asked Questions about Stonehill Suites
Which popular attractions are close to Stonehill Suites?
Nearby attractions include Capitol Lagoon Park (0.7 km), The Negros Museum (0.9 km), and Negros Forests and Ecological Foundation Biodiversity Conservation Center (0.8 km).
What are some restaurants close to Stonehill Suites?
Conveniently located restaurants include Calea, Tong Yang, and Chicken House.
Are there any historical sites close to Stonehill Suites?
Many travellers enjoy visiting The Ruins (4.3 km) and General Juan Anacleto T. Araneta Museum (1.7 km).
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