White Hotel Bacolod - Burgos
White Hotel Bacolod - Burgos
42 Burgos Avenue, Bacolod, Negros Occidental 6100 Philippines
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About
3.0
#4 of 4 special hotels in BacolodLocation
Value
Cleanliness
Service
Sleep Quality
Negrense living right at the heart of the City of Smiles, Bacolod City. White Hotel Bacolod is located at 42 Burgos Avenue, Bacolod City (near the corner of Lacson Street). Burgos-Lacson is the intersection of 2 major highways in the city connecting all major destinations. It’s located a few blocks away from Bacolod’s Tourism Strip, convenience stores, Burgos Market, a jeepney ride
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Massage
24-hour security
Parking
Wifi
BBQ facilities
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
Room features
Air conditioning
Desk
Clothes rack
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Charming
Languages Spoken
English, Filipino
Location
42 Burgos Avenue, Bacolod, Negros Occidental 6100 Philippines
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
91 Restaurants
within 1 kilometer
13 Attractions
within 1 kilometer
25Reviews0Q+A1Room tip
Reviews
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Detailed Reviews
Stayed here 4D/3N with a group of friends. The staff are friendly. The rooms are clean with decent a/c units. They serve free breakfast and they will knock at your door once it’s ready. The only downside is their clogged bathroom and it was a little bit smelly.
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Date of stay: October 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A boutique hotel in the center of the city. Formerly a family house converted into museum, now a place to stay. It's more of a bread & breakfast than a hotel. Good stay, economy accommodation, secured and very accessible to nearby shopping and sight seeing locations. Need to accept credit card, and improve service. Generally it's good to budget travelers, backpackers and adventurous young guest.
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Date of stay: June 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were a group of 12. We booked the Quadruple Room and our Family Annex was upgraded to Family Suite. We had to pay 2 pax extra for an 8 pax Family Suite though because we only booked 6. I checked on Agoda, there isn't a price difference for 4-8 pax on this room at all. Maybe just a management misunderstanding.
Our rooms were clean and charming. The toilets and the water pressure need improvement though. The staff were friendly and helpful. And Noise wasn't a problem.
We enjoyed our stay.
Our rooms were clean and charming. The toilets and the water pressure need improvement though. The staff were friendly and helpful. And Noise wasn't a problem.
We enjoyed our stay.
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Date of stay: April 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Be warned photos on their website are old. I do not understand why this hotel gets a high rating. I was so disappointed when we arrived and the hotel was more like a motel. The second floor was dark ,dusty and dingy where the museum was supposed to be. Look somewhere else. You have been warned.
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Date of stay: December 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are currently staying in this stupid hotel right now! We got the quadruple room which is good for 4. We are 4 adults and 1 kid. They asked us to pay for the 3 "additional" pax coz only 2 pax were clicked on expedia! Yes, only 2 pax coz we upgraded our room and i only clicked upgrade and didn't bother to click the add'l pax coz common sense will dictate you that quadruple room means good for 4 pax. The hotel wasn't even cleaned properly. The bathroom stinks coz of their moldy shower curtain. The bathroom floor is flooding coz of the clogged drain. They just handed us liquid sosa for that! They are giving us stress on a supposedly stress-free vacation! Btw, white hotel staff and management, please have some common sense! The only good thing about you is your security guard who volunteered to change our stinky shower curtain!
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Date of stay: April 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rocky P, Owner at White Hotel Bacolod - Burgos
Responded Aug 2, 2018
In behalf of management, we thank you for your feedback. It is our thrust to address your concerns as a budget hotel. We will meet with our team to make sure you may have a better and happier stay next time. Again, we consider your feedback as room for improvement for us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked through agoda and i had the last room available. When we arrived for check-in, they told us that they were already fully booked when i booked with agoda. How could be possible? No apology was even said. They transferred us over a different hotel near SM but they caused us so much inconvenience! Definitely not coming back ever! I suggest fix your management errors. You are causing so much delay and inconvenience! Bad service!
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Date of stay: July 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rocky P, Owner at White Hotel Bacolod - Burgos
Responded Aug 2, 2018
In behalf of management, we thank you for your feedback. It is our thrust to address your concerns as a budget hotel. We will meet with our team to make sure you may have a better and happier stay next time. Again, we consider your feedback as room for improvement for us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family stayed here for a couple of days last March. We chose this hotel because of its relatively high rating. However, we were quite disappointed.
The Good
The staff were friendly, very helpful and kind; the breakfast was simple yet delicious. The room rates were cheap and the room, generous in size. The beds were comfortable. The location was great and the hotel was very accessible to public transportation. It helped that there was a car hire on standby within the premises. Right across the hotel was a wash and fold laundromat and that was a huge convenience (they even delivered the freshly laundered clothes to the hotel).
The Bad
I understand that this is an old house and much of the furniture and rooms are dated. That’s really great as that’s part of the charm of this hotel. However, the owners should have prepared the property better for business since they chose to operate it as a hotel. The rooms smelled musty and moldy, which was very bothersome.
The bathrooms are probably new additions to the rooms but there was no ventilation in the bathroom in our room. The drain was not working so the bath area became flooded after one person took a shower. There were also cockroaches crawling in the bathroom.
I would really like this hotel to succeed as the house is very beautiful and charming. However, renovations and upkeep must be done to make it competitive.
The Good
The staff were friendly, very helpful and kind; the breakfast was simple yet delicious. The room rates were cheap and the room, generous in size. The beds were comfortable. The location was great and the hotel was very accessible to public transportation. It helped that there was a car hire on standby within the premises. Right across the hotel was a wash and fold laundromat and that was a huge convenience (they even delivered the freshly laundered clothes to the hotel).
The Bad
I understand that this is an old house and much of the furniture and rooms are dated. That’s really great as that’s part of the charm of this hotel. However, the owners should have prepared the property better for business since they chose to operate it as a hotel. The rooms smelled musty and moldy, which was very bothersome.
The bathrooms are probably new additions to the rooms but there was no ventilation in the bathroom in our room. The drain was not working so the bath area became flooded after one person took a shower. There were also cockroaches crawling in the bathroom.
I would really like this hotel to succeed as the house is very beautiful and charming. However, renovations and upkeep must be done to make it competitive.
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Date of stay: March 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rocky P, Owner at White Hotel Bacolod - Burgos
Responded Aug 2, 2018
In behalf of management, we thank you for your feedback. It is our thrust to address your concerns as a budget hotel. We will meet with our team to make sure you may have a better and happier stay next time. Again, we consider your feedback as room for improvement for us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friends and I chose this place because of it's cozy ambiance. Gladly, we had a nice and spacious room on the ground floor (ps They got more rooms on the upper floor). Comfort room was fine and we were also given toiletries. Lastly, staffs were so accommodating during our visit so they deserved a thumbs up for that!
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Date of stay: December 2017Trip type: Traveled with friends
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was my first time in Bacolod and I must say that I had a fair stay in White Hotel. I know for sure that the whole hotel needs some cleaning to do. You just can see it on the floor needs vaccuum and moping. They also had problems with electricity and water during my stay. It does not feel clean.
Plus points:
1. Great tasting coffee
2. Good breakfast
3. Kind staff that gave us water when the water supply was gone
4. Location is good too
5. The bed and pillows are comfortable
Plus points:
1. Great tasting coffee
2. Good breakfast
3. Kind staff that gave us water when the water supply was gone
4. Location is good too
5. The bed and pillows are comfortable
Read more
Date of stay: November 2017Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rocky P, Owner at White Hotel Bacolod - Burgos
Responded Aug 2, 2018
In behalf of management, we thank you for your feedback. It is our thrust to address your concerns as a budget hotel. We will meet with our team to make sure you may have a better and happier stay next time. Again, we consider your feedback as room for improvement for us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was once an old mansion, rooms were average but definitely better out there. Strange breakfast policy, if you don't order the night before you can't have it. Convenient for the hotel, not for the guest...
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Date of stay: August 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"If climbing stairs is ok with you and want more privacy, I would suggest getting the rooms on the 2nd floor."Read full review
LOCATION
PhilippinesVisayasNegros IslandNegros OccidentalBacolod
NUMBER OF ROOMS
14
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about White Hotel Bacolod - Burgos
Which popular attractions are close to White Hotel Bacolod - Burgos?
Nearby attractions include San Sebastian Cathedral (0.5 km), Capitol Lagoon Park (0.6 km), and The Negros Museum (0.5 km).
What are some of the property amenities at White Hotel Bacolod - Burgos?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Which room amenities are available at White Hotel Bacolod - Burgos?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at White Hotel Bacolod - Burgos?
Guests can enjoy breakfast and barbeque facilities during their stay.
Is parking available at White Hotel Bacolod - Burgos?
Yes, free parking is available to guests.
What are some restaurants close to White Hotel Bacolod - Burgos?
Conveniently located restaurants include Vikings Luxury Buffet, SM City Bacolod, Calea, and Tong Yang Capitol Central Bacolod.
Does White Hotel Bacolod - Burgos have airport transportation?
Yes, White Hotel Bacolod - Burgos offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at White Hotel Bacolod - Burgos?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at White Hotel Bacolod - Burgos?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to White Hotel Bacolod - Burgos?
Many travellers enjoy visiting The Ruins (5.4 km) and General Juan Anacleto T. Araneta Museum (0.5 km).
Is White Hotel Bacolod - Burgos accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.