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Eloisa Royal Suites

Maximo V. Patalinghug Jr. Avenue, Lapu Lapu, Philippines
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Free Airport Transfers
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
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Close 
  • St. James Amusement Park
    3.7 km
  • 3 star hotel
  • Free Parking
Reviewed 1 week ago
Amazing friendly service
We stayed in this hotel for 3 days and I was really amazed at... more
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323 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Reviewed 1 week ago

Located at a main thoroughfare which is very crowdy, especial at night. Very noisy Hotel with 2 buildings were they are still constructing something new it seems. The staff is very friendly but the whole place feels tiny and plainly unfinished. Rooms are tiny but nice. This is definitely not a 4 star place like the sign show from Tripadvisor...

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Helpful?
Thank Erik v
Canada
Reviewed 1 week ago via mobile

We stayed in this hotel for 3 days and I was really amazed at how friendly the staff were. The driver who picked us up from the airport was all smiles and excited to see us. He helped us with all our luggages which was such a treat (for those of you travelling with kids you would know). When we...

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Helpful?
Thank Trisray23
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent visit to us. I am delighted to hear that you enjoyed your visit, as well as the service. It is always important to us to meet our guest’s expectations. It is much appreciated and I can assure you that my team will be delighted to...

Reviewed 1 week ago

We arrived late and wanted a place close to their airport where we could rest for the night before heading to Moalboal. After getting into the room, we realized a fire alarm outside the room was low on battery and beeped every few minutes. We called the front desk. After 20 minutes, we called again and they finally sent a...

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Helpful?
Thank Sabrina S
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Ms. Sabrina, Thank you very much for sharing your experience here in our hotel and allowing us to recognize our areas for improvement. We would like to further investigate about what happened in order for us to give you a much better service the next time we welcome you. We would greatly appreciate it if you can send the...

Durban, South Africa
Reviewed 1 week ago

We stayed here for 3 nights whilst in Cebu. The hotel has many facilities including a gym and really nice pool with a bar inside. The staff are friendly and there's 24 hour room service. The town of Cebu isn't as great as i was hoping though.. there are much better beaches in the Philippines. thank goodness for the decent...

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Helpful?
Thank Mands101
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Guest, Thank you so much for your very nice review after your stay in Eloisa Royal Suites. We are happy to hear that you enjoyed your stay with us and that we could cater your expectations, especially regarding our service , our staff and the facilities we offer. It is much appreciated and I can assure you that my...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

My partner and I have been backpacking around Asia for a few months and we would definitely say this was our most disappointing stay. When paying $100 a night we would expect a decent size room but it was extremely small compared to the pictures shown on the internet. Once we put our bags down there was literally no floor...

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Helpful?
Thank Elena B
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Ms. Elena, Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Eloisa Royal Suites we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the...

Reviewed 3 weeks ago via mobile

The Eloisa Royal Suites has everything you want while on vacation. The staff provided awesome service and answered all of my questions. The room I had was very comfortable, clean and very relaxing. The security guards made me feel safe and welcome me every time I got back from an outing. Breakfast was ok and the restaurant had good choices...

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Helpful?
Thank Dobies J
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Guest, Thank you for your kind words on Jude and our colleagues. We are indeed pleased to hear that our caring service has left a lasting impression on you and you were well taken care of throughout your stay with us. We hope to welcome you back to our world of hospitality next time you are in town! Best...

jules7784
Reviewed 3 weeks ago via mobile

Firstly went to check in and told we couldn't because hour early. OK understandable if no room available but it was a pain. Reception weren't the friendly bunch. Had lunch here and it was delicious..waited and waited no one came to get us for check in. Went back to reception they looked at me blank. Finally checked in got cases...

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Helpful?
Thank Jules7784
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent visit to us. I was very disappointed to hear that your experience did not fully meet your expectations. I have forwarded all your comments to the respectable department managers and I can ensure you that we will take the appropriate measures to address your concerns....

Reviewed 3 weeks ago via mobile

The hotel is fairly new, its nice and modern although the space is a bit small but nonetheless it's a nice place to stay. Room - nice, clean, but small Staff - very pleasant and courteous Accessibility - located beside outlet stores such as adidas, nike, etc. Walking distance to restaurants and supermarket. Hotel breakfast - love their buffet breakfast....

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Helpful?
Thank MP M
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Guest, Thank you for your great compliments, we are all pleased to hear that you had a comfortable stay with us and that we could cater your expectations, especially regarding our service, our staff and the our location. Thank you also for sharing with us your feedback, which is most useful while we continue to strive for excellence. We...

Willemstad, Curacao
Reviewed 3 weeks ago

We had the pleasure to stay in this hotel for one night. The hotel is close to the airport, has friendly personnel and nice but small rooms. It is located next to a modern shopping mall where you will find some restaurants. Good place to spend a night before flying out of Cebu, do not make the mistake of staying...

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Helpful?
Thank OBoot
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Mr. Otto Boot, Thank you very much for sharing your great experience. I was delighted to read that your experience was positive and that you enjoyed your stay in Eloisa Royal Suites. It is always important to us to meet our guest’s expectations. It is much appreciated and I can assure you that my team will be delighted to...

Seoul, South Korea
Reviewed 4 weeks ago

advantage - low price. - near airport - free airport pick up / drop service. - free breakfast. - near Mactan mall (near restaurants and Supermarket) - next door massage shop (it is cheap). - 24 hours restaurant on the ground floor. - kind and friendly staffs. disadvantage - no window room. - low water pressure This hotel is very...

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Helpful?
Thank hiprocks
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Guest, Thank you very much for sharing your great experience. I was delighted to read that your experience was positive and that you enjoyed your stay in Eloisa Royal Suites. We work hard to maintain the high standards we have set ourselves so it is always nice to hear good feedback. Eloisa Royal Suites is very fortunate to have...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available

Additional Information about Eloisa Royal Suites

Address: Maximo V. Patalinghug Jr. Avenue, Lapu Lapu, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: ₱2,502 - ₱3,903 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eloisa Royal Suites 3.5*
Number of rooms: 67
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Hotel Style:
#3 Best Value Hotel in Lapu Lapu
#6 Spa Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from Eloisa Royal Suites staff and other travellers.
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Questions? Get answers from Eloisa Royal Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Other building is more quiet at night.”
 of 5 bubbles erikv255, 1 week ago | Read review
“Get a room on the 4th floor away from the road for less noise.”
 of 5 bubbles Mands101, 1 week ago | Read review
“New building at back much quieter”
 of 5 bubbles RichN724, Dec 7, 2016 | Read review
“avoid studio unless you love traffic noise”
 of 5 bubbles Paubranco, Nov 30, 2016 | Read review
“Upper (4th) floor is quiet.”
 of 5 bubbles DougNg, Nov 3, 2016 | Read review
5 of 5