We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Eloisa Royal Suites

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Eloisa Royal Suites
Eloisa Royal Suites
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

355 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 261: English reviews
Start your review of Eloisa Royal Suites
 Click to rate
Newcastle upon Tyne, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed here right at the end of our 3 week holiday. Having travelled around the islands it was just what we needed before jetting back to the UK! Beautiful interior and decor. The facilities were brilliant, both in our room and on site. The waiting lounge available after check out was extremely helpful. Our flight wasn't until later in...

 Report
Helpful?
Thank Amanda D
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Amanda D, Thank you very much for sharing your great experience. I was delighted to read that your experience was positive and that you enjoyed your stay in Eloisa Royal Suites. We work hard to maintain the high standards we have set ourselves so it is always nice to hear good feedback. Eloisa Royal Suites is very fortunate to...

Lapu Lapu, Philippines
Reviewed 6 days ago NEW

The staff are very accomodating and honest. My husband and i decided to call housekeeping and we left,after an hour we remembered that we left our money inside the room and when we came back the room is already clean and our wallet is there and not touched. We are very thankful for the honest staff. But the room that...

Review collected in partnership with this hotel
 Report
Helpful?
Thank chaveekate
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Guest, I could not be happier to read that my team has exceeded your expectations. Many thanks for your kind recommendation. At Eloisa Royal Suites, guest is always our first priority. Thank you also for sharing with us your feedback, which is most useful while we continue to strive for excellence. It is much appreciated and I can assure...

Reviewed 6 days ago NEW

Hotel is located on the very busy road. They provide free shuttle to and from airport. Hotel is very nice and modern, just one downside is the noise. We stayed in a Studio Queen room, which was facing the busy and very loud road, basically feels like you are sleeping outside. We bought earplugs, but they didn't help. So if...

 Report
Helpful?
Thank Vaida J
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Vaida J, Thank you very much for staying with us and appreciate your review of your recent stay. Thank you for your feedback and for the lovely words about our hotel, which is definitely our key asset. Please accept my sincere apologies for the inconvenience caused by the traffic noise in your room. I hope you reported the situation...

Tampere
Reviewed 1 week ago

Hotel was near by the airport and transport from airport to hotel works fine. Room was tidy, maybe a bit too small to open two luggages. Breakfast area was not too big but it was good and lot of choices.

 Report
Helpful?
Thank Pakke
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Pakke, Thank you so much for your very nice review after your stay in our Eloisa Royal Suites. We are happy to hear that you enjoyed your stay with us and that we have catered all your expectations, especially regarding the room, our airport services and the breakfast we offered. Please visit us soon again, we would be happy...

Singapore, Singapore
Reviewed 2 weeks ago

Stayed here a night for airport transit. Positive - free shuttle to airport, tiny room but plush and well equipped. Well regulated aircon. Simple, but nice continental breakfast. Staff overall warm and efficient. Negative - Hot water in shower was not working (thou staff did offer to check but we made do). Bed was a little too soft for us....

 Report
Helpful?
Thank Jeannie C
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Jeannie C, Thank you so much for your very nice review after your stay in Eloisa Royal Suites. We are happy to hear that you enjoyed your stay with us and that we could cater most of your expectations, especially regarding our service , our staff and the food we offer specifically our breakfast. It is much appreciated and...

London, United Kingdom
Reviewed 2 weeks ago

Brilliant location near the airport. Perfect place for me to catch up on sleep between flights. Excellent breakfast. There's also a mall a short walk which is perfect for shopping and there's also a bank nearby that takes international bank cards.

Review collected in partnership with this hotel
 Report
Helpful?
Thank explaurajones
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Guest, Thank you for sharing your positive review following your visit to Eloisa Royal Suites. I am delighted that you found everything about your stay to be so enjoyable and that you felt the location of the hotel is perfect to cater your needs. I am delighted to read that the experience had been an excellent one. I hope...

Los Angeles, California
Reviewed 2 weeks ago

My kid's room was flooded in the middle the night. A pipe burst in the bathroom. They moved them to another room in another floor. Unfortunately the floor was noisy with kids ringing the doorbell and running around the hallways at 0300 am. There was not a manager on duty and the receptionist was useless. We ask for a refund...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Susana W
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Susana W, Please accept my sincere apology for not meeting your expectations during your stay. I will personally investigate on the matter on why your concerns were not addressed. I hope you would still give us a chance to serve you better. Kindly email me at fom@eloisaroyalsuites.com should you return and I will personally take care of your reservation...

Weymouth, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel will cater to your every need. Comfortable, five star at two star prices. Great staff, rooms, food, clean and tidy. Highly recommended for you. Free lifts to and from the airport. Good shops and restaurants nearby, great free breakfast

 Report
Helpful?
Thank LordQuayside
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Guest, Thank you for sharing your review following your visit to Eloisa Royal Suites. I am delighted that you found everything about your stay to be so comfortable and that you felt your suite was beautifully appointed. Our staff takes pride in all they do and so I am delighted to read that the experience had been an excellent...

Cagayan de Oro, Philippines
Reviewed 3 weeks ago

All staff were friendly and helpful.. Nice, modern and clean room :) Free breakfast was good and there are lots of foods to choose. There's also a Catholic church nearby, this is the main reason why we choose this hotel so we can go attend mass on Sunday, the day we stay there.

 Report
Helpful?
Thank Ritashea
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Ritashea, Thank you for sharing your experience at Eloisa Royal Suites. I am delighted that you enjoyed your stay with us and you found the hotel suited to your needs. I am so pleased that you enjoyed the service of my colleagues provided during your stay as well as the overall ambiance and I know that they will all...

Reviewed 3 weeks ago via mobile

My partner and I arrived at this hotel late in the evening on our first night. Straight away we were greeted and shown every comfort we needed after 14 hours of flying. The staff were very friendly and helpful. The hotel itself is close to the airport (free transport to and from the airport) and there is outlet shopping nearby...

 Report
Helpful?
Thank Justine L
Christabel A, Front Office Manager at Eloisa Royal Suites, responded to this review

Dear Justine L, I could not be happier to read that my team has exceeded your expectations. Many thanks for your kind recommendation. At Eloisa Royal Suites, guest is always our first priority. Thank you also for sharing with us your feedback, which is most useful while we continue to strive for excellence. It is much appreciated and I can...

466 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (196)
Viewed
Room/Suite (46)
Viewed
Bathroom (22)
Viewed
Hotel & Grounds (16)
Viewed
View from Room (3)
Viewed
Dining (4)
Viewed
Pool/Beach Area (3)
Viewed
Other (102)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (231)
Viewed
Amenities (7)
Viewed
Executive Suite (46)
Viewed
Junior Suite (41)
Viewed
Pool (10)
Viewed
Premier Queen Room (32)
Viewed
Dining (11)
Viewed
Studio Queen Room (33)
Viewed
Superior Twin Room (30)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (12)
Viewed
Business Center/Function Rooms (3)
Viewed
Pool/Beach Area (5)
Viewed
Bathroom (1)
Viewed
Dining (4)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Lapu Lapu
6.9 km away
Movenpick Hotel Mactan Island Cebu
2.4 km away
Waterfront Airport Hotel and Casino
2.2 km away
Goldberry Suites & Hotel
Goldberry Suites & Hotel
#10 of 30 in Lapu Lapu
252 reviews
Show Prices
Show Prices
Show Prices
5.9 km away
Crimson Resort and Spa, Mactan
6.4 km away
Shangri-La's Mactan Resort & Spa
5.2 km away
Costabella Tropical Beach Hotel
Costabella Tropical Beach Hotel
#9 of 41 in Mactan Island
644 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available

Additional Information about Eloisa Royal Suites

Address: Maximo V. Patalinghug Jr. Avenue, Lapu Lapu, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: ₱2,508 - ₱4,163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eloisa Royal Suites 3.5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Booking.com, Hotels.com, HotelsClick and Agoda so you can book your Eloisa Royal Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Best Value Hotel in Lapu Lapu
#6 Spa Hotel in Lapu Lapu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Eloisa Royal Suites staff and other travelers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Eloisa Royal Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“do not stay in Queen Studio room, too noisy, won't get any sleep. ask for room in a new building which is away from a busy road”
 of 5 bubbles 381vaidaj, 6 days ago | Read review
“Don't arrive before check in!”
 of 5 bubbles G3055VUmatth, Feb 11, 2017 | Read review
“Book a room with a window!!!”
 of 5 bubbles ianmJ5958HX, Jan 30, 2017 | Read review
“Other building is more quiet at night.”
 of 5 bubbles erikv255, Jan 15, 2017 | Read review
“Get a room on the 4th floor away from the road for less noise.”
 of 5 bubbles Mands101, Jan 11, 2017 | Read review
5 of 5