Eloisa Royal Suites
Maximo Patalinhug Jr Avenue Basak Lapu-lapu City,Cebu, Lapu Lapu 6015 Philippines
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$49
$49
$49
$27
Fully refundable before 06/14/23
Booking.com$40
Priceline$38
Vio.com$28
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About
#9 of 83 hotels in Lapu Lapu
Location
Cleanliness
Service
Value
Eloisa Royal Suites is an excellent choice for travelers visiting Lapu Lapu, offering a charming environment alongside many helpful amenities designed to enhance your stay.
Eloisa Royal Suites is a charming hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features room service and a concierge. Plus, guests can enjoy an outdoor pool and free breakfast, which have made this a popular choice among travelers visiting Lapu Lapu. For guests with a vehicle, free parking is available.
Lapu Lapu has plenty of cafes. So when you’re here, be sure to check out popular spots like Bella's Bites Soups and Salads, Starbucks, and Aysken D’ Han, which are serving up some great dishes.
If you are interested in exploring Lapu Lapu, check out a historic site, such as Magellan Shrine.
Enjoy your stay in Lapu Lapu!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Free breakfast
Billiards
Darts
Free airport transportation
Business Center with Internet Access
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Bidet
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Filipino
Location
37Car recommended
Grade: 37 out of 100
16Restaurantswithin 1 km
2Attractionswithin 1 km
Maximo Patalinhug Jr Avenue Basak Lapu-lapu City,Cebu, Lapu Lapu 6015 Philippines
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Very friendly staff which happily go out of their way to assist guests.Modern decor, room was comfortable with A/C, cable T.V and mini bar. There was an issue with the wifi which persisted over 3 nights, presumably connection to the whole premises was down.Great value considering the included buffet breakfast. Swimming pool is not big/deep enough for a proper swim, but nice to cool off on hot days.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Velbet Pangatungan, Guest Services / Front Office at Eloisa Royal Suites
Responded 1 week ago
Dear Pianodan, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Velbet Pangatungan Front Office Reservation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had to move to three different rooms to get Aircon that works.Wifi not working,was told to just wait a couple hours.Room smelled like raw sewer when sink was on.Big rat running across the dining room floor at breakfast.Was told no refunds.I will never stay here again.Staff are very nice though.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Find a different hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Velbet Pangatungan, Guest Services / Front Office at Eloisa Royal Suites
Responded 1 week ago
Dear Guest DavidL14782, Thank you for taking the time to write a review about your visit to us. I was very disappointed to hear that your experience did not fully meet your expectations. I have forwarded all your comments to the respectable department managers and I can ensure you that we will take the appropriate measures to address your concerns. We appreciate your feedback as it allows us to review and improve our service and facilities. We look forward to welcoming you again to our property. Best Regards, Velbet Pangatungan Front Office Reservation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A good reasonably priced choice if you get stuck with a late flight, as we did. Seemed in the middle of nowhere, so I see no reason to stay there otherwise. Nice room with decent breakfast and free airport transfer.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Velbet Pangatungan, Guest Services / Front Office at Eloisa Royal Suites
Responded 1 week ago
Dear Vacationer771696, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Velbet Pangatungan Front Office Reservation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a perfect hotel for a stopover before or after a flight. It is clean and smart with comfortable well equipped rooms. The small pool is a nice bonus as if free hourly airport transfers. The staff were wonderful. I have never before stayed in a hotel with such friendly and polite staff.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Velbet Pangatungan, Guest Services / Front Office at Eloisa Royal Suites
Responded 1 week ago
Dear DavidC873, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Velbet Pangatungan Front Office Reservation
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked the free airport pick up that was offered by the hotel, this failed to turn up so we had to take a taxi .The room that we were given ,which was supposed to be a superior room ,was tiny and windowless Glad we were only staying for one night
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Velbet Pangatungan, Guest Services / Front Office at Eloisa Royal Suites
Responded 1 week ago
Dear Guest Martinjam1, Thank you for taking the time to write a review about your visit to us. I was very disappointed to hear that your experience did not fully meet your expectations. I have forwarded all your comments to the respectable department managers and I can ensure you that we will take the appropriate measures to address your concerns. We appreciate your feedback as it allows us to review and improve our service and facilities. We look forward to welcoming you again to our property. Best Regards, Velbet Pangatungan Front Office Reservation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff are very friendly, the food are very delicious, and the best place ever is the bar area. Good service, good relaxing, nice pool, the rooms are clean,the area is good and clean. I highly recommend.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Velbet Pangatungan, Guest Services / Front Office at Eloisa Royal Suites
Responded 1 week ago
Dear CristinaP6909XB, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Velbet Pangatungan Front Office Reservation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s not what we expected. Booked a room and got a room next to the street. It was too noisy so we asked to change our room away from the street. The bed were uncomfortable , It was fine until around 3am when the guests were arriving/checking out , the hallway was so loud ,we woke up again from the noise. At 8am we got another disturbance by the housekeepers talking loud in the hallway. When we went for breakfast the waffles were hard , tho everything was good until we saw a big rat climbing the sofa and under the it. We also asked them for airport transfer, they gave us a time (1pm) so we went for lunch as we checked out at 1, but when we came back at 12:50 the shuttle left us already , they need to ask another driver to drop us off to the airport. Staffs are nice tho .
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Dont book standard rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Velbet Pangatungan, Guest Services / Front Office at Eloisa Royal Suites
Responded 1 week ago
Dear Guest Itsyam, Thank you for taking the time to write a review about your visit to us. I was very disappointed to hear that your experience did not fully meet your expectations. I have forwarded all your comments to the respectable department managers and I can ensure you that we will take the appropriate measures to address your concerns. We appreciate your feedback as it allows us to review and improve our service and facilities. We look forward to welcoming you again to our property. Best Regards, Velbet Pangatungan Front Office Reservation
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ang pangit ng service nila. Chinarge kami ng 650 per head nung nag book kami at may quotation proof sa email tapos nag agreement na. Then, nung araw mismo ng event biglang naging 680 per head na ang singil samin. Niloloko ba kami? Nagbayad kami mg dalawang beses na for 650 per head para mabawasan ang big amount tapos biglang 680 per head sa mismong araw ng event. Kakasabi lang yesterday ng kausap namin kung magkano ang balance at nasa 650 rate ung balance o kulang namin na kailangan bayaran sa mismong araw ng event. Tapos sisingilin kami after ng event ng 680 per hear for 53 pax. Niloloko kami dito. Worst booking ng event talaga. Ngayon lang kami nakaranas sa dami naming binobook. Walang coordination from staffs and heads. Akalain niyo yan? Wag na kayo mag book ng events jan! Very disapppinting!!…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Velbet Pangatungan, Guest Services / Front Office at Eloisa Royal Suites
Responded 1 week ago
Dear Guest Jcashoffice, Thank you for taking the time to write a review about your visit to us. I was very disappointed to hear that your experience did not fully meet your expectations. I have forwarded all your comments to the respectable department managers and I can ensure you that we will take the appropriate measures to address your concerns. We appreciate your feedback as it allows us to review and improve our service and facilities. We look forward to welcoming you again to our property. Best Regards, Velbet Pangatungan Front Office Reservation
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room I selected is the one facing the street so I expect it to be a bit noisy but the linens, pillows, restroom, tv, & wifi is just enough to complete a good stay for me. They do have a simple buffet breakfast right beside a small pool.
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Date of stay: July 2022Trip type: Traveled on business
Value
Cleanliness
Service
Room Tip: Get the suites poolside located at the back of the property, that would probably be quiet...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Velbet Pangatungan, Guest Services / Front Office at Eloisa Royal Suites
Responded 1 week ago
Dear Vincent L, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Velbet Pangatungan Front Office Reservation
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place was okay for budget and on-the-go travelers. Breakfast was fine. We were just expecting some differents kinds of menu for the 4 straight days that we stayed but almost same menu was serve. Staff were friendly and helpful. For the pool, it was not as the expected one.
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Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Velbet Pangatungan, Guest Services / Front Office at Eloisa Royal Suites
Responded 1 week ago
Dear Guest One s, Thank you for taking the time to write a review about your visit to us. I was very disappointed to hear that your experience did not fully meet your expectations. I have forwarded all your comments to the respectable department managers and I can ensure you that we will take the appropriate measures to address your concerns. We appreciate your feedback as it allows us to review and improve our service and facilities. We look forward to welcoming you again to our property. Best Regards, Velbet Pangatungan Front Office Reservation
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$35 - US$59 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandMactan IslandLapu Lapu
NUMBER OF ROOMS
66
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Frequently Asked Questions about Eloisa Royal Suites
Which popular attractions are close to Eloisa Royal Suites?
Nearby attractions include The Outlets at Pueblo Verde (1.0 km) and PhilFun Travel (1.0 km).
What are some of the property amenities at Eloisa Royal Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Eloisa Royal Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Eloisa Royal Suites?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
What are some restaurants close to Eloisa Royal Suites?
Conveniently located restaurants include The Oriental Spice Gourmet, Jollibee, and Jollibee.
Are there opportunities to exercise at Eloisa Royal Suites?
Yes, guests have access to an outdoor pool during their stay.
Does Eloisa Royal Suites have airport transportation?
Yes, Eloisa Royal Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eloisa Royal Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Eloisa Royal Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.