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Eloisa Royal Suites

492 reviews
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Traveler (228)
Room & Suite (281)
Storyboard
Overview
  • Excellent48%
  • Very good36%
  • Average12%
  • Poor2%
  • Terrible2%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Outdoor pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (492)Write a Review
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363 results
Traveler rating
175
128
44
10
6
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LanguageEnglish
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175
128
44
10
6
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All reviewsoutlet storesbuffet breakfastfree airport transportno windowclose to the airportstreet noisesuperior roompacked breakfastthe shuttle driverwalking distancemassage placebusy roadcomfortable bedrooms are cleancomplimentary bottled watercebu citymini fridge
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1 - 5 of 363 reviews
Reviewed 2 days ago

My parents and my family booked 2 rooms for an overnight stay before we took off to Boracay. We had to wait a bit for hotel shuttle transportation due to the late arrival of our flight, however once on board, our trip to the hotel...More

Thank supadupastef
Hotel's Favorite
Reviewed May 26, 2017

Nothing was too much trouble for any of the very friendly and helpful staff. We had a small room with a very comfortable bed, it was fine. The lonely negative comment was the noisy and inefficient aircon. Our room attendant did what he could for...More

1  Thank bev c
Response from Christabel A, Front Office Manager at Eloisa Royal SuitesResponded June 6, 2017

Thank you very much for sharing your experience here in our hotel and allowing us to recognize our areas for improvement. Dear Bev C, Thank you very much for sharing your experience here in our hotel and allowing us to recognize our areas for improvement....More

Reviewed 1 week ago

I expect something nice from this hotel, from the pictures and reviews. First, we booked for airport to hotel transfer and aftr an hour of standing under the heat of the sun at the airport no one shows and upon arriving some lame excuses was...More

Thank IvsSSlzr
Response from HeartyAnnabelle, Front Office Supervisor at Eloisa Royal SuitesResponded 5 days ago

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Eloisa Royal Suites, we strive every day to provide superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback...More

Reviewed 3 weeks ago via mobile

I write many reviews on trip advisor but this hotel is the real deal. Beautiful small boutique hotel with all the amenities and comforts of a a 5 Star Property . Staff is excellent from the time you check in until you check out. Stayed...More

Thank lchilcoat2000
Response from HeartyAnnabelle, other at Eloisa Royal SuitesResponded 3 weeks ago

Dear Mr. lchilcoat2000, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staffs are trained to provide only the best in customer service, and we are pleased that you...More

Reviewed 3 weeks ago

Eloisa was located on a busy street of Mactan, near airport but inside hotel was relatively quiet. And its land was wider than expected. Well organized hotel. They served free airport pickup, helped carry luggage with a golf cart. And breakfast was also good. The...More

Thank Thomas L
Response from HeartyAnnabelle, other at Eloisa Royal SuitesResponded 3 weeks ago

Dear Mr. Thomas, Thank you very much for sharing your experience here in our hotel . We are happy to hear that you enjoyed your stay with us and that we could cater your expectations, especially regarding our service, our staff and food we offer....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$48 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Lapu Lapu
#6 Spa Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$48 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Lapu Lapu
#6 Spa Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (228)
Room & Suite (281)
Pool & Beach (23)
Dining (19)
Amenities (7)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Mika C
February 12, 2018|
Answer
Response from lchilcoat2000 | Reviewed this property |
Hi wala na ang beach resorts ay higit sa mactan island na mga 35 hanggang 40 minuto ay depende sa trapiko But close to the airport Larry
0
Votes
Marzena K
October 15, 2017|
AnswerShow all 3 answers
Response from HeartyAnnabelle | Property representative |
Good day! The room with Jacuzzi and near the pool is the Executive Suite Room. The room is good for 2 adults and 2 children. Rate is Php 6820 nett / night. The swimming pool opens from 9 AM - 9 PM daily. Thank you
1
Vote
jocelyn198
August 11, 2017|
AnswerShow all 2 answers
Response from HeartyAnnabelle | Property representative |
Good Day! These are our room and rates available: Studio room (queen size bed) - Php 2720 nett / night Superior Room (2 single beds) - Php 3200 nett / night Premier (queen size bed) - Php 3770 nett / night Junior Suite... More
1
Vote
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1234568
Room Tips
"Avoid room 22 - it's tiny!"
Read review
"Some superior rooms in the front building have no windows so make sure to ask."
Read review
"rooms are small"
Read review
"choose the cheaper rooms. pool view wasnt much of a view anyway."
Read review
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