Waterfront Airport Hotel and Casino
Airport Road, Lapu Lapu 6015 Philippines
3 people are viewing this hotel
$108
Free cancellation until 04/05/23
$124
$124
$82
Hotels.com$108
Priceline$90
Travelocity$108
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (915)915
Room & Suite (277)
Dining (117)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#10 of 82 hotels in Lapu Lapu
Location
Cleanliness
Service
Value
Travelers' Choice
A grand jewel glitters in front of the Mactan Cebu International Airport to greet landing tourists. Convenience meets luxury at the Waterfront Airport Hotel and Casino that boasts of 164 well-appointed rooms and suites, replete with modern facilities and amenities. Our 24-hour Business Center caters to the transient businessman with its highly-efficient secretarial services, WiFi internet access, and modern meeting facilities. Redefine culinary sophistication when you sample our sumptuous gustatory delights in any of our four restaurants, or win big in our 24-hour casino. At the Waterfront Airport Hotel and Casino, a grand welcome awaits you.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Casino and Gambling
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
Filipino
Location
44Car recommended
Grade: 44 out of 100
21Restaurantswithin 1 km
1Attractionwithin 1 km
2742Reviews24Q+A99Room tips
Reviews
Traveler rating
- 1,003
- 1,013
- 484
- 139
- 103
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Not impressed. Paid more than any other hotel as I wanted to end my time in PP stress free to the ending of my trip. Logistics were difficult during my visit in this country. Way overpriced for the quality. Service with a smile but really lip-service. Cable was not working, jacuzzi was broken, phone did not work. That made room service out of the question. The pool doesn’t seem like it has been cleaned and weeks with the grime on the tiling. Every time I brought up an issue, the staff was apologetic, but nothing was done to improve the situation. You have to carry cash everywhere because you can’t bill things to your room. This is supposed to be a luxury hotel. I spent way too much money here as you are trapped with nothing close by. Do yourself a favor and book elsewhere and save a good chunk of money. This hotel should be a third of the price, considering how many amenities were not functioning. The rooms are a nice size, but I don’t really like we care for wicker used as indoor furniture. All the furnishings in the hotel feel worn and dated.…
Read more
Date of stay: March 2023Trip type: Traveled solo
Room Tip: Book elsewhere
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rex Yap, Other at Waterfront Airport Hotel and Casino
Responded 1 week ago
Dear Heeltheworld, Greetings from Waterfront Airport Hotel and Casino! Thank you for bringing to our attention the problems you have encountered during your recent stay with us. It is with regret I noted the inconveniences you experienced. In our efforts to achieve a level of service whereby guest expectations are being anticipated and met, we have obviously failed on this occasion. Please accept our sincerest apologies for these shortcomings. Rest assured that all your concerns were raised and looked into. Once again, thank you for your time in communicating with us. It is feedback of this nature that advocates us to continually strive for better service to our valued guest such as yourself. If you plan to visit Mactan again soon you may inform me ahead so I can personally handle your booking and turn the situation around. Keep safe and Family! Yours sincerely, Rex M. Yap Rooms Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You literally see the hotel the moment you get out of the airport terminal. Cross the not so busy road with your luggage in tow. No hassle reaching the reception in a 3 min zipp walk. This is a old style Grandish hotel of the 70’s and need some updating here and there. I love the swimming pool area but hates the service there, normally takes at least half an hour for anything you order. As the resto is few floors up and there is no pool bar. I guess the hotel management focuses all their energies to the real money making part of this business??… the casino attached to the hotel. All can be better and has the potential to be a real TOP HOTEL of Cebu with a bit of TLC. One thing I happy about is they have also accorded the right price for the services they now offer without overcharging like some “old grannies”hotels in Cebu and Manila . The rooms are huge btw.…
Read more
Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Order your drinks and food at the reception/room before heading to the pool.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rex Yap, Other at Waterfront Airport Hotel and Casino
Responded 1 week ago
Dear Godxxx01, Greetings from Waterfront Airport Hotel and Casino! Thank you very much for naming us THE BEST LAYOVER HOTEL IN CEBU MACTAN! We really aim to deliver the best products and services we could offer but we somehow failed to provide in some areas you mentioned. We will definitely look into this and correct it immediately. I'm much excited to inform you that the property is set to renovate this Month. Looking forward on your next visit and you may look for me so I can extend assistance in case needed. Keep safe and Family! Sincerely, Rex M. Yap Rooms Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EconomicsTeacher wrote a review Feb 2023
Southampton, United Kingdom119 contributions65 helpful votes
Our visit was totally overshadowed by our leaving experience. As we left the male receptionist ran after us and accused us of stealing a hand towel. We are two retired teachers backpacking in the Philippines and could not believe our ears. After a while another receptionist said it’s not stolen it is dirty! The flannel had make up on it and we had left it in the sink. We were totally humiliated in front of other guests in the hotel. Very disappointing as up to that point the review would have been very different.
Read more
Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
On first sight I was saying wow. The reception area looked amazing. A lovely reception area with a stunning Christmas tree. However things turned south straight afterwards. First of all the lift does not work. Therefore the hall porters and ourselves had to bring our bags and cases up to the fifth floor. If this was in Europe, the hotel would be closed down! The beds were fine but small things let down this hotel. Firstly, the shower did not work and we had to get engineers at 10pm. Secondly, the TV did not work. Thirdly I had to keep my finger on the button when getting a cup of coffee. Crazy. On the first evening, we had to eat in the casino as the restaurant could not accommodate us though it was no way full. The food in the casino can only be described as overprised rubbish. €26 for nothing much including over €5 for a can of 330ml beer!!!! Breakfast was nothing to write about. There was not much of a selection for people from the West. There was an area between the reception and the casino which looked lovely but on closer inspection had a number of empty spaces with only 2 businesses open. It sort of summed up the hotel. One of the positive aspects of this hotel was the swimming pool but again the circumstances were weird. I was the only one swimming and there were plenty of staff looking at me as they had nothing to do. It seemed there were more staff then customers! There was a drinks bar but no customers!!! The staff did their best in the circumstances but it is impossible. We needed to stay 3 nights but I certainly would not stay there again…
Read more
Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I am writing this review while I am still staying here. This use to be a good hotel before but it is a great disappointment now. I have book the hotel knowing that the elevator is not working (claim to renovate to serve us better, however to my knowledge, its has been more that 6 months). They have put me to a room in 3th floor in which I am ok to that. When I check into my room, I realized that the phone is not working, so I have to walk down to front desk to inform them, but nothing was done after several hours. So I went down again to remind the front desk, after 30min, 2 maintenance guys came and checked. After checking, they told us they will check the system and come back. I waited till late but no one came back. I have walked down to front desk again as I need to ask for iron n iron board. I reminded them about the phone and was told they will get it fixed the next day. Next morning, I reminded them again about the phone before I go to work. When I came back, nothing was done. I still keep my cool and went to the front desk to remind them again, the staff is speechless and couldn’t give me any good reason why nothing has been done. Remind them again to get it fix. After my gym n dinner back nothing has been done!!!! Another thing, when I went to the Gym, 1 treadmill machine is not working, so I use the other treadmill machine, 5 min into my run the machine stop, so I restart and run, and again 4-5 min stop again, and this has been happening 2-3 times more, I give up! I have never written such a long review on a hotel of bad facilities n bad services. I am quite sure I will never come back again and will share my experience with my company.…
Read more
Date of stay: September 2022Trip type: Traveled on business
Room Tip: Skip this hotel totally
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rex Yap, Other at Waterfront Airport Hotel and Casino
Responded 23 Sep 2022
Dear Mr. Vince, Greetings from Waterfront Airport Hotel and Casino! Thank you very much for your time and for hearing me out Sir. It was so nice talking to you. Again, our sincerest apologies about what transpired. We deeply appreciate your kind understanding and reconsideration. Please do let me know should you plan to visit again Mactan soon so I can personally handle your booking. We're very happy to have you with us and looking forward to serving you again soon Sir. Keep safe and Family! Sincerely, Rex M. Yap Rooms Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were extended stay guests who ended our stay early. Among other problems, it is the noisiest hotel I've ever stayed at anywhere in the world, and you can find more comfort at a better rate elsewhere.
Read more
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My wife and I have stayed at Waterfront Airport Hotel and Casino 5 times and can think of no better Hotel to stay at when we travel to Cebu. The entire staff is awesome, and they go out of their way to make you feel at home, When were last their in March, they were not able to do Buffets, which they have restarted. From our previous stays with the Buffets, we can assure you they are a great value for the cost of each of them. Furthermore, the food is fantastic. We look forward to staying there again in the future. Keep up the good work. I North Carolina, USA
Read more
Date of stay: March 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A very nice place. Walking distance from airport but they still have a shuttle. Food is very expensive. Elevators don't work but I was only on the 2nd floor. Amazingly quiet for being so close to airport.
Read more
Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
From the moment we walked in the entrance if Waterfront Airport Hotel& Casino. we were thoroughly impressed. The interior decor was outdated yet warm and inviting and the personnel we encountered were all very pleasant and accommodating. The room was crisp and comfortable and wow, what a pleasant view at their poolside! We were surprised by it! The food was ok, from preparation to presentation, very pleasing. We especially enjoyed the staff and How accommodating their are in our needs Overall, what a wonderful stay and a Great Price.Special thanks to you for making all the arrangements for us. We thoroughly enjoyed it and appreciate all the work the hotel put into our visit. We would definitely recommend the Waterfront Airport Hotel as a great place to come to relax before your Flight. Sincerely, Bianca G…
Read more
Date of stay: November 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ali Banting, Other at Waterfront Airport Hotel and Casino
Responded 15 Dec 2021
Dear Bianca G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ali Banting
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are here right now doing our mandatory quarantine due to Covid-19 Protocol Thank goodness we are fully vaccinated and only gonna be here for 5 nights and maybe the most is 6 days. Positive note: Staff friendly Spacious Room NOT GOOD : Room smells so old! Dusty! furniture are breaking apart and to the point my husband fell down and my husband is only 5'8 tall and 140 lbs skinny man. The next day I fell down again on the old chair and I am only 4'7 tiny typical pinay size. We are paying Almost 5k per night! Waterfront is not a budget friendly hotel and known to be a nice hotel way back. But I am disappointment to be here. FOOD taste like a hospital food! requested breakfast and waited for 3 hours and to our dismay, it was a cold tasteless breakfast! it was bacon, eggs and hash brown doesn't taste good when it is cold at all! staff apologized after I complained later that day. NOT RECOMMEND YOU TO STAY HERE! YOU BETER just go to SOGO HOTEL Pays 600 pesos a night than paying thousands of pesos with a smelly, dusty, old waterfront hotel! wake up Waterfront MANAGEMENT!…
Read more
Date of stay: November 2021
Rooms
Service
Sleep Quality
Room Tip: Go to other hotel and not here!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ali Banting, Other at Waterfront Airport Hotel and Casino
Responded 7 Nov 2021
Dear californians1951, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I also sent a separate email. Hoping you have free time to check on it. Sincerely, Ali Banting
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$83 - US$113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
waterfront airport hotel lapu lapu
LOCATION
PhilippinesVisayasCebu IslandMactan IslandLapu Lapu
NUMBER OF ROOMS
164
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingWATERFRONT AIRPORT HOTEL AND CASINO - UPDATED 2023 Reviews & Price Comparison (Lapu Lapu, Philippines) - Tripadvisor
Frequently Asked Questions about Waterfront Airport Hotel and Casino
Which popular attractions are close to Waterfront Airport Hotel and Casino?
Nearby attractions include Island Central Mactan (1.1 km), Marina Mall (1.0 km), and El Plaza (0.2 km).
What are some of the property amenities at Waterfront Airport Hotel and Casino?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Waterfront Airport Hotel and Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waterfront Airport Hotel and Casino?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Waterfront Airport Hotel and Casino?
Yes, free parking is available to guests.
What are some restaurants close to Waterfront Airport Hotel and Casino?
Conveniently located restaurants include CookPub - Modern Korean Bistro, Scape Skydeck, and Zubuchon.
Are there opportunities to exercise at Waterfront Airport Hotel and Casino?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Waterfront Airport Hotel and Casino have an airport shuttle?
Yes, Waterfront Airport Hotel and Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Waterfront Airport Hotel and Casino have airport transportation?
Yes, Waterfront Airport Hotel and Casino offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Waterfront Airport Hotel and Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Waterfront Airport Hotel and Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.