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Shangri-La's Mactan Resort & Spa

3,789 reviews
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Traveler (3585)
Pool & Beach (755)
Room & Suite (583)
Overview
  • Excellent64%
  • Very good25%
  • Average6%
  • Poor3%
  • Terrible2%
Travelers talk about
“ocean wing”(302 reviews)
“cowrie cove”(137 reviews)
“chi spa”(135 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from Shangri-La's Mactan Resort & Spa
Special Offer: Advance Purchase
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,789)Write a Review
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1,809
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1,809
674
198
94
59
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All reviewsocean wingcowrie covechi spaadventure zonetides restaurantocean club loungebuko barfish foodmarine sanctuarymini golfchinese restaurantprivate beachtropical fishfish feedingwater slidewhite sand beachbreakfast buffet
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1 - 5 of 2,834 reviews
Reviewed 3 days ago

I've stayed at the The Shangri-La Mactan three times now, and it is one of the largest resorts I've visited in the Philippines. It has 4 or so restaurants, 2 bars, a separate pool away from the kids, a pitch and putt 9-hole golf course,...More

Thank DeanChew
Hotel's Favorite
Reviewed December 7, 2017 via mobile

Comfortable room with a lovely balcony and a sea view. Huge selection of foods for breakfast: Asian dishes, Western dishes, egg station, fruits, smoothies and even sushi. Nice swimming pool and little private beach where you can swim with a fish. Sunset bar with 2...More

1  Thank Alex B
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded December 18, 2017

Dear Alex B, What a splendid review! The resort is indeed a seaside oasis, far from the hustle and bustle of the mundane. Thank you for your kind remarks about our cuisine, leisure facilities, and family-friendly activities. We love having families around, and I do...More

Reviewed 5 days ago via mobile

Just come back from the worst resort experience in my four years in Asia. I will start with the good. The setting, facilities and staff are superb. The setting could not be better, there are beautiful fish on your door step and water is cristaline....More

3  Thank AnaEsther9
Reviewed 6 days ago

We stayed for 5 days this Febuary. Our main reason for picking the hotel were the extensive facilities on offer and the promise of a teen club. Which was completely misleading. There was no teen club. Our teenage kids were bored senseless. For young children...More

1  Thank ajbnewman
Reviewed 1 week ago

Summary : Oh boy, what a disappointment that the Shangri-la Cebu was, this is not 5-star quality that i've exerpeienced elsewhere I rate this hotel 6 out of 10, there is better in Cebu for your hard earnt money. Plus Beautiful beach, sandy with fishes...More

1  Thank diam0nd_traveller
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 2 days ago

Dear diam0nd_traveller, Thank you for sharing your experience. I am deeply concerned to read of the issues you have raised as they do not reflect the true Shangri-La experience; we have been remiss in some areas and I will be following up on these with...More

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About
Awards & Recognition
Travelers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$288 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Lapu Lapu
#1 Business Hotel in Lapu Lapu
#1 Family Hotel in Lapu Lapu
#1 Luxury Hotel in Lapu Lapu
#2 Spa Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$288 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Lapu Lapu
#1 Business Hotel in Lapu Lapu
#1 Family Hotel in Lapu Lapu
#1 Luxury Hotel in Lapu Lapu
#2 Spa Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (3585)
Pool & Beach (755)
Room & Suite (583)
Dining (291)
Amenities (137)
Family and Play Areas (26)
Business Center & Event Rooms (18)
Questions & Answers
Ask a question
GabsGirl76
February 4, 2018|
AnswerShow all 3 answers
Response from bwk_michael | Reviewed this property |
For the whole day (if you don't stay at the hotel but you wanna use everything like the spa, beach, pool etc) you pay 3600 pesos. This includes lunch buffet and 20 percent discount of all drinks. You can stay at the resort... More
1
Vote
grooveTlv
January 31, 2018|
AnswerShow all 2 answers
Response from SidSolanki | Reviewed this property |
Club access and ocean view
0
Votes
Xiaohong K
December 14, 2017|
AnswerShow all 4 answers
Response from Franndeo T | Reviewed this property |
Just ride white taxis. ;)
0
Votes
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Room Tips
"Ocean view rooms are a must if you want access to the ocean view pool away from the kids pool area."
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"Rooms with a sea view do actually have a good sea view."
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"Ask for a room with a view of the ocean"
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"get the sea view- it may charge a little more than the atrium but its well worth it"
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