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Shangri-La's Mactan Resort & Spa

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Traveler (3837)
Pool & Beach (783)
Room & Suite (601)
Overview
  • Excellent65%
  • Very good24%
  • Average6%
  • Poor3%
  • Terrible2%
Travelers talk about
“ocean wing”(317 reviews)
“cowrie cove”(145 reviews)
“chi spa”(137 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La's Mactan Resort & Spa
Special Offer: Book Direct and Save
Hotel deals
Offers from Shangri-La's Mactan Resort & Spa
Special Offer: Book Direct and Save
Hotel deals
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Reviews (3,940)
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2,943 results
Traveler rating
1,879
695
209
97
63
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LanguageEnglish
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1,879
695
209
97
63
Show reviews that mention
All reviewsocean wingcowrie covechi spaadventure zonetides restaurantocean club loungebuko barfish foodmarine sanctuarychinese restaurantmini golftropical fishfish feedingprivate beachbreakfast buffetwhite sand beachhong kong
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1 - 5 of 2,943 reviews
Reviewed 2 days ago via mobile

We stayed here for our last two nights after two weeks in beautiful Philliphines. This was such a great ending to an amazing trip. Rooms are spacious and interiors good. The highlights for me were the private beach where you can do many activities like...More

Thank AlessioAllegrucci86
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded yesterday

Dear AlessioAllegrucci86, You’re right, Shangri-La Mactan is truly a wonderland for anyone searching for a beach getaway! Thank you for your excellent remarks on the resort’s leisure facilities, rooms, and restaurants. I’m especially thrilled to know you had an amazing dining experience with us –...More

Hotel's Favorite
Reviewed 7 December 2017 via mobile

Comfortable room with a lovely balcony and a sea view. Huge selection of foods for breakfast: Asian dishes, Western dishes, egg station, fruits, smoothies and even sushi. Nice swimming pool and little private beach where you can swim with a fish. Sunset bar with 2...More

3  Thank Alex B
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 18 December 2017

Dear Alex B, What a splendid review! The resort is indeed a seaside oasis, far from the hustle and bustle of the mundane. Thank you for your kind remarks about our cuisine, leisure facilities, and family-friendly activities. We love having families around, and I do...More

Reviewed 2 days ago via mobile

Our family visited Mactan, Cebu and stayed at the Shangri-La Resort in Mactan. We were greeted by a friendly staff and a welcome local sweets and wine in our room! The facilities were excellent! Their Buffet breakfast had so many selections and quality fruits. The...More

Thank maritonismith
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded yesterday

Dear maritonismith, It’s always a joy to know we have lived up to – or better yet, exceeded – our guests’ expectations. I'm absolutely thrilled to know you had an amazing stay with us, and thank you for your kind words about the resort and...More

Reviewed 2 days ago via mobile

We always save for our time in Shangri la, Mactan and it is worth it, everytime. You can always be sure or quality service, especially their staff. We feel that we are the only guest inthe hotel and we highly appreciate that. From the reception...More

Thank Karlo C
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded yesterday

Dear Karlo C, It’s always a joy to hear positive remarks from our loyal guests. Thank you for your lovely words to our staff, they are what makes the Shangri-La experience one-of-a-kind! As they say, life is always better at the beach, and with that...More

Reviewed 5 days ago via mobile

The place is extra ordinary beautiful the soothing breeze from the sea an array of food buffet plus the most elegant lobby that welcome you when you arrived in this promising hotel in Cebu, you must try all the pool water activities and dine in...More

Thank thunderjay42
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded yesterday

Dear thunderjay42, Astonishing review! Thank you for your kind words about our seaside haven. I’m glad you were able to experience many wonderful things with us. As they say, there is never enough time when in paradise, and I do hope you come back and...More

View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$288 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lapu Lapu
#1 Family Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
#2 Luxury Hotel in Lapu Lapu
#2 On the Beach Hotel in Lapu Lapu
#3 Spa Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$288 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lapu Lapu
#1 Family Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
#2 Luxury Hotel in Lapu Lapu
#2 On the Beach Hotel in Lapu Lapu
#3 Spa Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (3837)
Pool & Beach (783)
Room & Suite (601)
Dining (310)
Amenities (137)
Family and Play Areas (26)
Business Center & Event Rooms (24)
Questions & Answers
Ask a question
GTAN2
10 July 2018|
AnswerShow all 5 answers
Response from Martha L | Reviewed this property |
I booked online and it was a pretty good deal
0
Votes
pink20182018
13 March 2018|
AnswerShow all 5 answers
Response from DimSumSurvivalGuide | Reviewed this property |
I am not sure. I think you need to ask the Shangri-la's page directly.
0
Votes
GabsGirl76
4 February 2018|
AnswerShow all 3 answers
Response from Todd T | Reviewed this property |
Spa treatments span from 200-1500 pesos (divide by 50 for approximate USD). I believe the jacuzzi is included with the gym, I’m not sure. Meals are pretty pricy depending on what you get. Hope this helps
1
Vote
Room Tips
"I would suggest Ocean View rooms for a better view."
Read review
"Would not recommend staying in the old wing as I felt the air conditioner had big issues. New wing is great !"
Read review
"Ocean wing + suite definitely provide extra services"
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"rooms with view of the sea and beach below are recommended"
Read review
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