Very nice resort, as recently opened some final construction in common areas still ongoing but really enjoyed the stay. Restaurant served really delicious food. What makes the place amazing is its greatest asset, the staff. Big thank you to Rose in reception who is super sweet, Ariel at breakfast always ready with the coffee, and Mark T at the beach area. Hope to see you again!
I checked in for 8 days at the reef and was assisted by the warmest staff and crew. The view is sensational. The breakfast is superb. But what stood out the most is the concierge who assisted me since day one. He recommended restaurants and tourist spots. He was driving excellently, very unobtrusive and also the ride has always been smooth with Clint. Clint along with his team makes me wanna come back soon. I am from Hongkong, but while i was in Cebu. I felt like it was my second home. Kudos!!! Also, suggestion: Please have a convenience or guest center and gym in your facility because it is dark and far to go out from the resort and any emergency necessity purchase might come in place. Doorbells on rooms would help too. all in all it was great but it would've been greater.
Very good hotel with excellent staff specially Mr Clint Everything was perfect , room , restaurant , view etc Thanks and see you soon Amani & Amani Un excellent hotel sur tous les plans Merci à tout le staff et spécialement Mr Clint A bientôt Amani & Mohamed
I had a fantastic time staying at this resort. I enjoyed the amenities, swimming pool, massage and restaurant. Hotel staff were nice and friendly. I met one of the concierge, Clint, he was very helpful and assisted me with my stay and travels. I would highly recommend this resort. The room i stayed at was nice and clean.
We spent there 3 days for vacation and it must say that everything was excellent and the location of the hotel is so private that why it relaxing and the atmosphere of the hotel is so good.. And they had staffs na super ang babait specially Sir Bryan Gerali your the best👍👍👍thank you so much for spoiling us😊 thank you almost sa mga staff na nagwelcom samin nung bagong dating kmi..😊
This is our second time in 3 months staying at “The Reef Island resort” in Mactan Lapu-Lapu city. We couldn’t wait to return since our first visit was so wonderful and memorable! From the moment you arrive at the resort you really feel like a VIP guest, not only yourself but your entire party will be treated equally special by all the staff. The resort in on a beautiful beach with many water activities in the sea, or you can just relax at one of the three magnificent pools. The resort is brand new and every inch is clean and breathtaking! The rooms are elegant and comfortable with great views of the sea and cityscape. The restaurant, coffee shop and room service food is great. All in all great place to vacation while in Cebu. I rate it as a 5 star resort comparable to other 5 star resorts in Vacation destinations I have visited all over the world. Lastly it needs to be said that the crowning glory of the resort is the staff, the concierge led by Brian (an amazing customer service professional), the front desk ladies and gentlemen, the food service workers and even the security are respectful, attentive and strive to spoil their guests! Mr. Glenn you should be proud of this staff you have assembled! We will definitely be back again, I can’t recommend this hotel resort enough!…
Hello the reef island resort mactan cebu...! thank u for the warm welcome...! We really enjoyed our vacation..!The hotel are so nice, quiet & relaxing... Everyone is friendly.. the staff in Spa , the Kitchen, and even in the pool.. they are really accommodating... Special mention to Sir Bryan Gerali.. thank u very much...! you really made our trip so much memorable.. even if u're tired.. you still manage to accompany us wherever we go just to make sure that we're okay... thank u so much..! you're the best..! Hope to see u again Guys..! God Bless..!💖💖
I visited the place last December and I couldn't help recommending it to my aunt and uncle when they visited CEBU last month. And now I brought my cousins here and we all love it! This resort is a well definition of a paradise! So clean, nice staffs and very nice ambiance! I have been to other 5 star hotels but this place is my most favorite! All the front desk staff are so sweet, the guards are all friendly and the restaurant staffs are all so genuine. Love the food here by the way! And now they have a bakery and a coffee shop! Big thanks to Sir Bryan Gerali for spoiling us. He always made sure that I and the girls will be all pampered. We've got our free massage! And boy, that was our first time and it feels so good. I wonder how many members of the family should I bring here? We couldn't ask for more. Will love to come back soon! And do the water activities again! Thank you so much The Reef Island Resort for making our trip memorable. …
The best head and shoulder massage I’ve ever had at the spa. Loyla who gave a wonderful deep pressure massage, I highly recommend. The facilities where very relaxing and comfortable. Was also served a lemon/cucumber juice and a hot tea afterwards.
I spent 9 wonderful days here, quiet, peaceful and very relaxxxing. Glenn the happy jovial manager could have been the host from Fantasy island as he can make things happen. His entire staff were fantastic and always popping up just when & wherever you needed them and with a big smile. Bakery/coffee shop food and staff = Great ! If things get too quiet, theres lots to do within a 10 min cab ride at other hotels or exploring Newtown shops etc. I enjoyed the private beach and just sitting looking over the infinity pool and watching the world slowly go by and the boats and para sailors. Never actually got around to exploring the other islands but maybe next time. And I didn't need a bank loan to stay here unlike the other surrounding resorts.
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