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Jpark Island Resort & Waterpark

M. L. Quezon National Highway Brgy. Maribago, Lapu Lapu 6015 Philippines
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Traveler (1808)
Room & Suite (459)
Dining (246)

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About

#3 of 8 resorts in Lapu Lapu
Location
Cleanliness
Service
Value

If you’re looking for a luxury resort in Lapu Lapu, look no further than Jpark Island Resort & Waterpark, Cebu.

Close to Lapu Lapu Statue (2.4 mi), a popular Lapu Lapu landmark, Imperial Palace Waterpark Hotel is a great destination for tourists.

You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a minibar, and you can stay connected during your stay as Jpark Island Resort & Waterpark, Cebu offers guests free wifi.

The resort features a concierge and room service. Plus, Imperial Palace Waterpark Hotel offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

If you like cafes, Jpark Island Resort & Waterpark, Cebu is conveniently located near Tarmong, Aysken D’ Han, and Civet Coffee.

Best of all, Imperial Palace Waterpark Hotel makes it easy to experience some great Lapu Lapu attractions like Magellan Shrine, which is a popular historic site.

The staff at Jpark Island Resort & Waterpark, Cebu looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Kids stay free
Parking
Wifi
Hot tub
Lazy river
Outdoor pool
Fitness / spa locker rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Game room
Mini golf
Water park
Table tennis
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Desk
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Telephone
Bottled water
Clothes rack
Laptop safe
Private bathrooms
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Lagoon View
Modern
Languages Spoken
English, Chinese, Filipino, Japanese and 1 more

Location

M. L. Quezon National Highway Brgy. Maribago, Lapu Lapu 6015 Philippines
Jpark Island Resort & Waterpark
1,723Review69Q+A100Room tips
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Natasha R wrote a review Apr 9
London, United Kingdom189 contributions114 helpful votes
We visited J Park as day guests and I cannot help but compare my experience to that of a day guest at the Shangri La. Firstly the price of the day pass was exorbitant. The staff at the day use desk and the guests at J Park were just so unhappy. I was actually shocked by it. We have been travelling all over the Phillipines and everyone is so friendly and happy. Not at this place! Guests look so sour, I mean you are in the Phillipines would it kill you to smile. The facilities are OK. OK pool, we opted for buffet dinner at the Abalone restaurant and the staff were attentive and the food plentiful. We paid 500 pesos to use the little cars for 30 minutes and 100 pesos to use the go carts for 15 minutes. Pool staff were lovely and attentive and the lifeguards were exceptional. My kids spent all day in the water and we just lounged around. This hotel seems to cater especially for guests from Korea whereas Shangri La had a more international crowd. I would advise you take the dinner option rather than the lunch set menu. Seeing the place in the night was a different perspective, pororo meets the kids and there was a fire show. Still didn't justify the cost, it was an ok experience and I probably would not visit again.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dennis P wrote a review Apr 3
Doha, Qatar132 contributions40 helpful votes
Best Hotel resort for family. Very good and spacious water park. Water park attendant and lifeguards were very attentive. Professional and Friendly check in Hotel staff. Highly recommended for families. Surely your kids will love it. Highly recommended.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Raymund B wrote a review Mar 2024
Cebu City, Philippines1 contribution
We had a memorable staycation at Jpark. It was our baby girl's birthday and she had a marvelous time. As a family that loves to travel together, we have tried almost all the good beach resorts in Lapu-lapu city, Cebu. There are negative things we noticed immediately upon arriving at the resort. One, most of the areas in the resort needs maintenance and cleaning. The pools looked clean but the drains were really dirty. However, the pros to Jpark are more than enough to make your stay great! We stayed in a big room with a King bed at the new Jpark Tower. Even with a kingsize bed, chair with stool, baby cot/crib AND and extra bed the room was still very spacious. Big enough for our infant to crawl around when we stayed in the room. We are impressed with the room size however, as with the rest of the resort, it also needs maintenance. We did not have hot water for showering but its not a big deal. What the Resort have that overly compensates for its shortcomings is the CUSTOMER SERVICE and their FOOD. They have a good variety of good food with reasonable prices. We ate at our favorite Nonki and Maru restaurants and tried their chinese Ching Hai restaurant. We have breakfast at Abalone and snacks at Aquos and before we left ate at the Coral restaurant. They all have tasty and good for value foods. But the best part about this resort is their customer service. Most of their staff were accommodating and non-discriminating between foreigners and locals. However some staff were above standard and made the extra effort to make our stay as enjoyable as possible. Miss Jomarie at the reception front desk made us feel welcome right from our arrival. She listened to all our requests and did all that she can to accommodate. Kevin at the infinity pool was also noteworthy. As simple as offering to help inflate our baby floaters gave us more time to enjoy playing with our kids. And before we left, Bingbong of the Abalone restaurant left an unforgetable impression to our family and made us think we want to come back just to eat at the Coral Restaurant. He and Mario gave Excellent service and Bingbong later offered the kids to a fishfeeding experience. He took our family photos with enthusiasm and when we said thank you his response was unforgettable. He said "No, i should be the one to thank you because you chose Jpark Resort". Amazing! The thing also worth mentioning is the Pororo Park. Aside from being ridiculously expensive (2,000 pesos for 2 hours), i felt that it was not worth the extra spend with all the fun things we can do outside (the weather was amazing) instead of indoors.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Stay at the new Jpark Tower and swim at the new infinity pool. It is less crowded and the slide...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Clara F wrote a review Feb 2024
Fredericton, Canada9 contributions2 helpful votes
JPark was amazing. We have a 4 yr old and a 7 yr old and their minds were blown by the water park. It was fun, well-maintained and very safe and well-staffed by lifeguards. The hotel itself was beautiful and very impressive. The staff was knowledgeable and helpful and the food was excellent (both in the Abalone and Naku restaurants). It was a wonderful time and I would totally recommend it.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jpark Island Resort, Marketing at Jpark Island Resort & Waterpark
Responded Feb 24, 2024
Dear ClaraF_12, Thank you for taking the time to give us feedback. We are pleased that our excellent services and hardworking staff were able to make your stay here at our hotel an unforgettable one. As one of the leading leisure providers in the country, we assure you that we will continue to deliver and provide you with the services that you deserve. With this, we look forward to serving you the next time you visit us again soon. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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princesscat09 wrote a review Jan 2024
Tacloban, Philippines161 contributions122 helpful votes
The rooms were dated. Service was poor as well. We arrived late and when we got to the room, there were no towels. We had to call housekeeping to send up towels and repeatedly call because it look long. During breakfast, the buffet is crowded and tables can be left messy, they also look long to tidy up the tables. The only redeeming thing about this property are the pools and the nightly show by the pool.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: looking for other places to stay at
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jpark Island Resort, Marketing at Jpark Island Resort & Waterpark
Responded Feb 24, 2024
Dear Princesscat09, We appreciate you taking the time to tell us about your experience. Jpark Island Resort & Waterpark, Mactan Cebu values and appreciates your feedback as we work to make every visitor's stay lovely and pleasurable. Additionally, this is also to express our sincerest apologies for the inconveniences you have experienced during your stay. Rest assured that all guests’ comments have been duly noted and taken into consideration in aiming to exceed your expectations and provide the best Filipino hospitality. Please do not hesitate to let us know how we can be of further assistance. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sealandfun wrote a review Jan 2024
2 contributions
Take all the other reviews for what they are. For a “5 start” resort it was terrible. Probably really good and convenient for families with kids however, I had no hot water for the entire 5 nights I stayed there, the internet didn’t work meaning I couldn’t work from the room and because the tv is connected to the internet, that didn’t work either. You’re basically paying top dollar for a bed to sleep in (which mine also had stained sheets). The room smelt damp and needed a refurb. Everything is also twice the price.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: There’s a grocery store across the road where you can buy supplies. Stock up on water etc here so...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jpark Island Resort, Marketing at Jpark Island Resort & Waterpark
Responded Feb 24, 2024
Dear Z380HGchelseal, Thank you for taking the time to share your experience with us. We appreciate your time for sharing your feedback with us. Rest assured, your comments will be forwarded to the appropriate departments to address these issues and implement corrective actions. Please expect that we will continue to be a place that provides great experiences to all of our guests. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John Lemuel M wrote a review Dec 2023
3 contributions
Recently visited a charming resort nestled amid lush greenery and serene landscapes. The hospitality was exceptional, with attentive staff and a welcoming atmosphere. The well-appointed rooms offered stunning views, and the amenities, including a spa and pool, added to the overall relaxation. Dining options were diverse, showcasing local flavors and international cuisine. A perfect retreat for those seeking a blend of luxury and tranquility.
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Date of stay: December 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jpark Island Resort, Marketing at Jpark Island Resort & Waterpark
Responded Feb 24, 2024
Dear John Lemuel M, Thank you for sharing your experience with us. The management and staff are more than glad that we’ve made your stay at our hotel a fun and unforgettable one. We assure you that we will continue to deliver with excellence and quality so that you, our valued guests and clients, will be provided with the services you deserve. We look forward to your next visit soon! Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matt W wrote a review Dec 2023
Leawood, Kansas14 contributions2 helpful votes
I have stayed at JPark 3 times over the last 5 years. Most recently with my wife and kids. At a high level it looks like the perfect resort to stay at with kids. The problem is the place is going downhill fast and the owners are not doing proper maintenance. We had three rooms this weekend and all of them smelled terrible like mildew or mold or something. The kind of smell that hits you in the face when you walk in the room. The resort clearly needs new carpet. The TVs in the room are very small and the system it uses is ancient and not a good experience. The WiFi was terrible. Unusable. I went back to my room at midnight one night and couldn't get in my own room. The key card wouldn't work. I had to go to the front desk to get a new key. With amazing Filipino hospitality they even walked me back to my room to assist me. We then figured out about 30 minutes later that the problem was my hotel room door didn't properly close. The key card wouldn't work because the door wasn't actually locked. The only way to lock the door was to slam it hard. The door jam didn't line up. The poor guy helping me from the front desk couldn't even figure out what was wrong. One of the best things about JPark is the nice hot shower. That is something that is hard to find in the Philippines. Sadly, the faucet in the same bathroom was leaking and needed to be replaced. Maintenance not being performed. The pool is one thing that is functional but you can see paint fading due to lack of upkeep. The pools are excellent and probably the only reason they are in business. The buffet is a strength for the resort but it is pretty expensive for the Philippines. It's around $30 a person. Overall the food was great. Pororo Park is about $30 for you and all the real rides and attractions were for whatever reason closed when I was there. Basically we got a playground, trampoline, some building blocks, a water table, and slide for $30. It did keep my son busy for an hour so I still consider it a win. There is no beach at JPark. There is some sand and then rocks in the water. Don't expect any sort of good beach experience at JPark. Go somewhere else or island hopping if you want a dream beach experience. When we went before the D Thrones ride on cars were one of my favorite parts. Now they best summarize the entirety of JPark. They are all broken and no longer available. The amusing part is there are still signs all over the grounds about them. They are too lazy to fix or replace them and then too lazy to at least take the signs down about them. JPark could be a 5 star resort. Right now it is exactly O.K. and honestly only in business because it doesn't have any real competition. It's super popular for Korean tourists for some reason. The management team needs to get it together and do proper maintenance.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BearHug_ph wrote a review Nov 2023
Manila, Philippines108 contributions40 helpful votes
+1
Stay 4 night for family vacation, we book 2 Mactan suite.. Pro - room rate is reasonable - room is spacious - service is above average - staff are very kind & respectful - hotel pool & water park is great for kids - lots of activities available ( go cart/pororo park/beach etc) Ok (ish) - Breakfast is available is diff restaurant, no need for long wait at their main cafe - Breakfast menu seem to cater their Korean guest but am fine with it Con - cleanliness & maintenance is a issue in water park - daily housekeeping is good but room bathroom fixtures need some repairs & cleaning - room service food is average at most, as is expensive with food court quality taste. - restaurant outside of the hotel are not recommended - Spa is way overpriced, an obvious cash grab on foreign tourists Overall, we enjoyed our stayed/ vacation, kids love the activity is just a pain to look for quality/delicious food both within & outside of the hotel
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jpark Island Resort, Marketing at Jpark Island Resort & Waterpark
Responded Feb 24, 2024
Dear BearHug_ph, Thank you for taking the time to share your experience with us. Our commitment is in giving our guests the time of their lives. We consistently delight our guests by delivering an experience of superior hospitality underlined by a dedication to excellence in everything we do. We hope to see you again soon. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael T wrote a review Sep 2023
2 contributions1 helpful vote
Please avoid staying here overnight. The pools are really good. I would suggest day use. However do not stay here overnight. It is overpriced for what you get. You have to pay for everything other than the pool - mini golf, billiards, table tennis etc. Our shower only has cold water. You can imagine how much fun that was with a 2 year old. The lift is really slow and even when I was holding down the ‘door open’ button, it still closed on our daughters fingers, causing her to cry. The staff are nice but some discriminate against the locals. Rooms are old and carpets are dirty. The food is overpriced and tastes really bad. The beach is shelly - advise to wear flip flops or crocs. Can’t believe this is a 5 star resort. It’s 3 at best.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jpark Island Resort, Marketing at Jpark Island Resort & Waterpark
Responded Feb 24, 2024
Dear R5470VXmichaelt, Thank you for taking the time to share your experience with us. Jpark Island Resort & Waterpark, Mactan Cebu appreciates and values your comments in line with our efforts to provide every guest with a delightful stay. This is also to express our sincerest apologies for the inconvenience you have experienced during your stay. We are now implementing corrective measures to address these issues, and are also looking into how we can further improve our services and facilities. Rest assured that all guests’ comments have been duly noted and taken into consideration in aiming to exceed your expectations and provide the best Filipino hospitality. Please do not hesitate to let us know how we can be of further assistance. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱12,894 - ₱15,254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
imperial palace waterpark hotel lapu lapu
FORMERLY KNOWN AS
Imperial Palace Waterpark Resort and Spa
LOCATION
PhilippinesVisayasCebu IslandMactan IslandLapu Lapu
NUMBER OF ROOMS
556
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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JPARK ISLAND RESORT & WATERPARK - UPDATED 2024 Reviews & Price Comparison (Lapu Lapu, Philippines) - Tripadvisor

Frequently Asked Questions about Jpark Island Resort & Waterpark
Which popular attractions are close to Jpark Island Resort & Waterpark?
Nearby attractions include Shangs Island Town Center (0.3 km).
What are some of the property amenities at Jpark Island Resort & Waterpark?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Jpark Island Resort & Waterpark?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jpark Island Resort & Waterpark?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Jpark Island Resort & Waterpark?
Yes, free parking is available to guests.
What are some restaurants close to Jpark Island Resort & Waterpark?
Conveniently located restaurants include A Mesa Bbq & Tapas, San Miguel Plaza, and Encanto Hotel and Restobar.
Are there opportunities to exercise at Jpark Island Resort & Waterpark?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Jpark Island Resort & Waterpark have airport transportation?
Yes, Jpark Island Resort & Waterpark offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jpark Island Resort & Waterpark?
Yes, dry cleaning and laundry service are offered to guests.
Does Jpark Island Resort & Waterpark offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Jpark Island Resort & Waterpark?
The staff speaks multiple languages, including English, Chinese, Japanese, Korean, and Filipino.