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Gov M Cuenco Ave, Banilad, Cebu City 6000 Philippines
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Traveler (77)
Room & Suite (68)
Dining (6)

About

#31 of 189 hotels in Cebu City
Location
Cleanliness
Service
Value
The elegant apartment hotel in Cebu City offers best value accommodation with beautiful features suitable for your business trip or holiday break. Take advantage of feeling like you are staying in your own home with separate lounges kitchens and laundries,and modern appliances.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Billiards
Table tennis
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Hair dryer
Microwave
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Chinese, Filipino

Location

Full view
78Somewhat walkable
Grade: 78 out of 100
51Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
74Reviews2Q+A9Room tips
Traveler rating
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Time of year
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Popular mentions
Albert Chan Paran wrote a review Jan 2021
Cebu City, Philippines612 contributions175 helpful votes
+1
Through this review, I would like to denounce the wrong perception of the people and of the masses, including myself all these times that Alicia Apartelle is just a dormitory/boarding house for the University of Cebu (UC) students only. It all started by having the same owner and founder, Cebu-based tycoon Augusto "Gus" Go and its location is just a few meters away from the U.C. Banilad Campus. For the very first time when I made a visit to Alicia Apartelle, I was in total awe. The said apartelle has a spacious, wide, modern, and a polished lobby with a mini fountain filled with Koi fishes for good fortunes and good luck. Although it's stylishly modern, it has an accent with the traditional Chinese paintings, statues and decors to give that good vibe to welcome both the local and foreign guests. I booked two (2) bedroom deluxe room on the lucky 8th floor overlooking the mountain view for me and my sister together with her three kids with an additional one bedroom deluxe room the following day on the 9th floor for my niece and her family together with my sister's daughter in law and grandson. Both rooms were stylishly designed, ultra modern and chic with shower and toilet in each room fully furnished with the living room, dinning room and kitchen complete with the kitchen appliances & equipments and dining utensils. You have everything you need which is a perfect staycation for us all. The staff is very accommodating, friendly and attentive. They immediately attend to our every concern and needs without waiting as they knocked at the door right away. You could feel that you're at home away from home, away from the bustle of the city, although you're right at the heart of it. Shout out to the helpful housekeeping and room attendants Gladys & Wilma, Mark from the Engineering, Sol from the Concierge and to the gentleman & good looking Life Guard Mario. I would like to acknowledge the hospitable Front Desk staff Mahli, Ezil and Nurse Charis. Thank you, thank you, thank you to all of you in making our Family Staycation Getaway 2021 successful, happy and enjoyable.
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Date of stay: January 2021Trip type: Traveled with family
3 Helpful votes
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gifty nicholson wrote a review Mar 2020
Penshurst, United Kingdom6 contributions18 helpful votes
We stated here as a stop over for two nights. It was good as it had a small outdoor pool for my kids. The only thing the restaurant served was breakfast no evening or lunch menu. There were restaurants across the Rd. This was so busy and dangerous to cross. The rooms are good with a fridge and cooking facilities. It was clean staff were friendly
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Date of stay: November 2019Trip type: Traveled with family
2 Helpful votes
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Response from Erich Obispo, General Manager at Alicia Apartelle
Responded 6 Mar 2020
Thank you for choosing Alicia Apartelle. We are delighted that your experience with us has been nothing but memorable. We are glad that the team was able to provide you with warmth, sincere and exemplary service. Thank you for taking the time to provide us with your feedback about our restaurant service. Please accept our apologies for the inconvenience caused. We have asked the concerned department to look into this as we would like to ensure our guest's comfort during their stay with us. We certainly hope to welcome you back in the near future. Warm regards, Erich Obispo
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Emma Gilchrist wrote a review Oct 2019
1 contribution
I have been staying at the Alicia Apartelle on and off for I think over 4 years when it was newly opened. For an expat who is always on the road Alicia Apartelle provides those home comforts I need. I choose suits with washer and dryer as I like to live local. The staff always remembers me and I always feel I’m safe and well taken care of. Alicia is 5 min drive to Rustan’s a western super market where you can get anything you need. The mall is another 10min. They due have a penthouse suite for the same price as a big hotel which is amazing with floor to ceiling windows. This is well budgeting hotel you can’t go wrong. I thank Alicia staff for always being so friendly. My room is always in good clean shape. Thank you for your great service. Any expat should be lucky to visit Alicia! If you hire a car and driver it is a perfect blend! Again one of my fav well priced apartments with all the comforts of a hotel. See you all in 2 weeks for my next trip!
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Date of stay: October 2019Trip type: Traveled on business
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19josh91 wrote a review Jul 2019
Sydney, Australia191 contributions54 helpful votes
+1
Alicia Apartelle is located in Banilad, Cebu on a very busy road. They can call a taxi for you, but travelling around the area on foot is difficult as the roads are very busy and it is far away from major attractions such as Ayala. The rooms are quite nice and have a good view of either Banilad town centre or the hills/mountains behind. The beds are comfortable, rooms are air-conditioned and the bathrooms and showers are nice. There is a pool area which is also good with lounge chairs and tables around. They serve buffet breakfast when you stay with this hotel, but personally I would not bother (even though it is free). The selection and quality of the buffet is unfortunately quite meagre. Also, the intelligence and professionalism of the reception staff is questionable. We specifically asked the reception staff not to call us on the morning of our check-out as we would be having a late night beforehand. We also assured the staff that the following day we would be out of our rooms by the check-out time with no need for a phone call. This request was made the night before our check-out and the receptionist even wrote a note so the morning staff would not disturb us. Despite our best efforts in this regard, all three of the rooms in our company were phoned (and woken) the following morning three hours before our check-out time. Needless to say, we left the hotel tired and quite annoyed, with the intention of not returning. I suggest you better educate your receptionists, Alicia Apartelle
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Date of stay: July 2019
Value
Rooms
Service
Trip type: Traveled with friends
Room Tip: High Floor with Mountain View is quiet & nice view
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Response from AliciaApartelleManag, Manager at Alicia Apartelle
Responded 28 Aug 2019
Dear Mr. Darryl, Thank you for staying at Alicia Apartelle. We are saddened to read that your experience with our receptionist response to your request was not satisfactory. Thank you for sharing your experience with us as only from feedback such as this can we learn and improve. We will look into improving our services. Once again, thank you for sharing your feedback with us. Warm regards, Erich O
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Leny W wrote a review Mar 2019
Cebu City, Philippines28 contributions28 helpful votes
I had the chance to stay here for a night.It was near a mall, which is really convenient. I think that the place is clean but the noise from other rooms may be too loud. However, food was great especially the buffet breakfast!
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Date of stay: March 2019
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
2 Helpful votes
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PRICE RANGE
US$17 - US$56 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
126
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Frequently Asked Questions about Alicia Apartelle
Which popular attractions are close to Alicia Apartelle?
Nearby attractions include Gaisano Country Mall (0.2 km).
What are some of the property amenities at Alicia Apartelle?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Alicia Apartelle?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Alicia Apartelle?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Alicia Apartelle?
Yes, free parking is available to guests.
What are some restaurants close to Alicia Apartelle?
Conveniently located restaurants include Ripple Bar, Tymad Bistro, and Pizzeria Michelangelo.
Are there opportunities to exercise at Alicia Apartelle?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Alicia Apartelle have an airport shuttle?
Yes, Alicia Apartelle offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Alicia Apartelle have airport transportation?
Yes, Alicia Apartelle offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alicia Apartelle?
Yes, laundry service and self serve laundry are offered to guests.
Does Alicia Apartelle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.