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Cebu Veterans Drive Nivel Hills, Lahug, Cebu City 6000 Philippines
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Traveler (1048)
Room & Suite (411)
Dining (317)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#3 of 193 in Cebu City
Location
Cleanliness
Service
Value
Travelers' Choice
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill at the penthouse is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants for the 5th time. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Rooftop bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Green
Languages Spoken
English, Spanish, Chinese, Filipino

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
21Restaurantswithin 1 km
3Attractionswithin 1 km
1929Reviews46Q+A100Room tips
Traveler rating
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Popular mentions
slpp2022 wrote a review 17 May
Las Pinas, Philippines1 contribution
Serene place for relaxing not too far away from the city. Food are good and prepared upon order, it may took some time for waiting. Friendly staffs. Room is spacious enough for family and friend, very comfortable.
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Review collected in partnership with Marco Polo Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
Helpful
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Response from Roel Constantino, General Manager at Marco Polo Plaza Cebu
Responded 3 days ago
Dear slpp2022 Thank you for your feedback on your recent stay with us. We regret the delay of your food order and have spoken with our team on the importance of timeliness for travelers. We are glad that otherwise you enjoyed your stay. We value your feedback to help us improve our services and look forward to welcome you back. Yours sincerely, Roel Constantino General Manager
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markwilramos wrote a review 3 May
Lapu Lapu, Philippines1 contribution
Great stay will book again. Hopefully more promos and buffet on weekdays. Better also add purifiers in the rooms. Above all everything was smooth and fine.stay with my family they enjoy the stay in marco
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Review collected in partnership with Marco Polo Hotels
Date of stay: May 2022
Value
Rooms
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Service
Sleep Quality
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Response from Lara Scarrow, General Manager at Marco Polo Plaza Cebu
Responded 1 week ago
Dear markwilramos, Thank you for choosing to stay property and finding time to write a quick review about your recent stay. We are delighted to know that we have given you and the family a good home in Cebu. Warm regards to the rest of the family and we are truly excited to see you all again soon! Sincerely, Lara Scarrow Officer-In-Charge
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Stay472148 wrote a review Apr 2022
2 contributions1 helpful vote
Overall i enjoyed my stay ,but was a bit Disappointed to find out that most of your Restaurants were closed and Breakfast Buffet is available only on Weekends.Plated Breakfast was ok.The Pool was great!!!
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Review collected in partnership with Marco Polo Hotels
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Lara Scarrow, General Manager at Marco Polo Plaza Cebu
Responded 4 weeks ago
Dear Stay472148, While we are delighted that you enjoyed your stay overall, we were understandably disappointed to hear you were less than happy with other aspects of your stay. We are currently doing repairs in our El Viento Pool Bar and the buffet breakfast will become daily soon. Please stay tuned in our social media pages for the announcement. With my warmest regards, Lara Scarrow Officer-In-Charge
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BoardingPass817759 wrote a review Apr 2022
1 contribution
Good ambiance, view and over all experience is superb. Plan to visit again for business purposes. The food is great especially all the dessert. Maybe next time they can serve other drinks other than juice but it's okay. Thank you!
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Review collected in partnership with Marco Polo Hotels
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from Lara Scarrow, General Manager at Marco Polo Plaza Cebu
Responded 6 Apr 2022
Dear BoardingPass817759, Thank you so much for providing us with your feedback regarding your stay at the Marco Polo Plaza Cebu. We strive to provide all of our guests with an enjoyable experience from our friendly, accommodating staff, and our variety of enjoyable amenities, and we're so glad that you experienced this. Warm regards, Lara Scarrow Officer-In-Charge
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how1e wrote a review Mar 2022
UK52 contributions91 helpful votes
I have stayed here many times over the last 4 years with partner (and now daughter as well). We have tried all the main hotels in Cebu City and Marco Polo has always been our preferred choice, the main reasons being; clean rooms, good staff, food quality, overall ambience and space, swimming pool and evening entertainments. This is our first trip here since the pandemic and I have to say that whilst still good, it's not what it was. I don't like the fixed plate arrangement at breakfast vs full buffet Monday to Friday, I presume (hope) it's due to current lower visitor numbers. And if I am really honest some of the staff clearly give preference to locals as opposed to 'visitors'. Evening entertainment now consists of some piano playing. I play myself so no issue, apart from the lack of ambience which the bands used to generate. The typhoon caused some damage to the outside of the building, I am surprised it's not yet been fixed and some of the rooms could do with a little updating. I still give it 4 stars as I would not say it's average, but I would say it's not quite to the standard it used to be.
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Date of stay: March 2022
Value
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Response from Lara Scarrow, General Manager at Marco Polo Plaza Cebu
Responded 22 Mar 2022
Dear how1e, Thank you for having chosen our hotel as your accommodation on your first trip after the pandemic. We appreciate you have taken the time to review our hotel in detail. We regret that your stay was troubled by some negative experiences and sincerely apologize for the inconvenience this has caused you. At the same time, we can assure you, that we do not differentiate guests by their origins and will never tolerate such wrongful conduct. Marco Polo Plaza Cebu takes pride in its standards of service excellence, and any lapse is always immediately looked into and addressed by the relevant department heads to ensure continuous improvement of our services. Thank you for bringing your valuable comments to our attention and for giving us 4 stars. We are all very sorry you left us with such an unfortunate impression and that we were unable to discuss the matter with you in person. We hope to have an opportunity to show ourselves in a better light on some other future occasion. Warm regards, Lara Scarrow Officer-In-Charge
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PRICE RANGE
US$67 - US$84 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marco polo plaza hotel cebu city, marco polo plaza cebu
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
329
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Frequently Asked Questions about Marco Polo Plaza Cebu
Which popular attractions are close to Marco Polo Plaza Cebu?
Nearby attractions include Carmelite Monastery Cebu City (1.0 km), Bugho Waterfalls (1.0 km), and Mandaue-Mactan Bridge (0.9 km).
What are some of the property amenities at Marco Polo Plaza Cebu?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Marco Polo Plaza Cebu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marco Polo Plaza Cebu?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Marco Polo Plaza Cebu?
Yes, free parking is available to guests.
What are some restaurants close to Marco Polo Plaza Cebu?
Conveniently located restaurants include Cafe Marco, Anzani, and blu bar and grill.
Are there opportunities to exercise at Marco Polo Plaza Cebu?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Marco Polo Plaza Cebu have an airport shuttle?
Yes, Marco Polo Plaza Cebu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Marco Polo Plaza Cebu have airport transportation?
Yes, Marco Polo Plaza Cebu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Marco Polo Plaza Cebu?
Yes, dry cleaning and laundry service are offered to guests.
Does Marco Polo Plaza Cebu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.