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Queens Road Redemptorist Plaza, Camputhaw, Cebu City 6000 Philippines
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360
Panoramas (26)
Room & Suite (185)

About

#18 of 196 hotels in Cebu City
Location
Cleanliness
Service
Value
St. Mark is a boutique hotel with five star amenities that caters to travelers coming to Cebu for either business or leisure. The hotel is the premiere hospitality venture of Terre D’Or Realty Corporation, a realty development firm with a portfolio of condominiums, apartments and strip malls and an independent Australian business partner.The Hotel holds 63 elegant and well-appointed guestrooms across seven different themed floors. Guest may choose from its 17 Superior Rooms, 36 Deluxe Rooms, 3 Junior Suites and 7 Loft-type Residential Suites on the top floor, each room type having the complete amenities. St. Mark has HALO an all-day dining restaurant, room service, five meeting rooms and a ballroom that accommodates 70 persons.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Valet parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
iPod docking station
Bath / shower
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Filipino
218Reviews21Q+A34Room tips
Traveler rating
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Most Recent
tmrstck wrote a review Mar 2022
Oslob, Philippines4 contributions
I checked in on a Sunday. There was no hot water. The safe did not work. The toilet was leaking on the floor. The tv did not work. The room was dirty. The staff was friendly but I want HOT WATER. They sent maintenance up to try to get hot water to no avail. This was the worst hotel I have ever stayed at.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Room Tip: Go to a different hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Airen A wrote a review Sep 2021
1 contribution
I stayed at this hotel from Sept 16-23,2021 so that is a total of 07 nights BUT hotel charged me 08 nights stay when my check-out time was before 12 noon on 23rd Sept '21. Hotel standard check-in time is 1400 and check-out time is 12:00. When I asked why they overcharged me, they said, " we charged daily, maam". What happened to the check-in and check-out time? Is it fair? I am not happy with their service! Ridiculous.
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Date of stay: September 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Roman III Reyes wrote a review Mar 2020
Paranaque, Philippines9 contributions1 helpful vote
I've stayed in this hotel a couple of times during business trips to Cebu, which I vist very often. The rooms are small(-ish) but very comfortable and "homey". They have complete amenities for the traveller in the rooms (Wi-Fi, good sized refrigerator, TV with a lot of cable channels to choose from) and for the religious, a church right across the street where you can hear mass daily. The breakfast buffet is "sufficient" and the staff in the hotel are super-helpful.
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Date of stay: February 2020
Rooms
Location
Service
Trip type: Traveled on business
Room Tip: Ask for a room with a balcony...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maz2009 wrote a review Dec 2019
Hertford, UK98 contributions56 helpful votes
We were due to stay here for 3 nights. The first night we had no hot water. We reported this to the hotel, but they could not fix the problem. They said an engineer would be needed the next day to solve the problem. The next day, the "engineer" arrived and said that the problem could not be fixed. They suggested another room, but that too had no hot water. Senior management were not to be found. The reception staff were forced to try and manage the situation whilst management stayed away. Eventually I forced myself into the back office to insist that the managers took responsibility for the situation and not leave the poor front staff to deal with it. The solution offered was to bring buckets of hot water to my room. I did not feel this was acceptable, so I asked for a refund. The hotel front officer manager, Ms Christine Vildozola said it was not the hotel's policy to provide refunds. From our point of view, the situation was untenable, so we left the hotel and moved to one which does have hot water at our own cost. Other points. The roads around the hotel are dark at night and beggars and homeless people surround the hotel. If you walk anywhere, you will have to pass these unfortunate people each time. It can make one feel quite uneasy and unsafe. We had breakfast one day. These is tailored to Filippino guests so European guests may feel the choice is quite limited.
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip: There are no good rooms. Avoid this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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janah wrote a review Oct 2019
Cebu City, Philippines6 contributions1 helpful vote
the place is near within the city and church and school.as well as the supermarket, has an easy access the food taste good and its staff very couteous and accomodating its room is very clean and comfy and its affordable you can bring along your friends and family
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Date of stay: October 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sarangani Diver wrote a review Oct 2019
Padre Burgos, Philippines239 contributions133 helpful votes
The Good: No check-in issues. Two small water bottles and a working security safe were provided. Good WiFi and good selection of TV channels (with an updated channel guide card). Limited Buffet Breakfast, with fresh pancake and egg service, is included. Location is good for Fuento Circle area. The Bad: Damage deposit of Ps1k cash required. TV premote controller required new batteries. Just one tiny soap bar and one small shampoo were the only CR amenities. Lots of lighting, but never enough light. Buffet Breakfast walk-in charge is an astounding Ps455++, so be careful who you invite for breakfast. The Ugly: Entrance door bumps into wardrobe door and CR door bumps into towel rack! Who designed the space? The Tip: Ask for a room on the 3rd floor perimeter (not odd-numbered rooms with windows looking to interior). -- end --
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Albert_19551955 wrote a review Sep 2019
Willington60 contributions33 helpful votes
I wish I would have booked somewhere else! While the staff are "smiles and act nice" like the previous reviewers have commented - It is all FAKE and not genuine. As soon as you have a problem the smile goes away and they say they will address the problem but they never do. We were traveling with an infant for his Christening and he needed a bath however there was no hot water. We contacted the front desk and they did NOTHING! After numerous complaints about no hot water from us and observing many other guests actually Yelling at the staff they sent someone up who turned on the shower... waited over 15 minutes with the water running COLD.. then said.... there's no hot water! He then said he would go look at something but never came back and we NEVER got hot water. When we asked to speak to management they had us wait but the management never came out to speak with us. Either the manager does not care about their guests including infants and their moms. or they do not like foreigners, or their staff is not actually relaying the issues and complaints to them so they are unaware. I also know many hotels have artificially high ratings on review sites by having people post positive reviews. I can say that over the past 5 years I have been staying at St. Mark's they have been in the past a 2.5 to 3.0 star hotel. After my last stay I would say they are actually maybe a 1.0/1.5 to 2.0 star at most. If management doesn't even care enough to meet with guests who have serious and legitimate issues and who are being very professional and not even yelling then how can they even hope to fix the issues they have??? For the money... there are DEFINITELY better options in Cebu City.
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Date of stay: August 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Heng Boy wrote a review Jul 2019
Singapore, Singapore277 contributions112 helpful votes
+1
Stayed 4-7 July Overall their staff are very welcoming, greeting you whenever you walk in and out of the lobby and the breakfast room. But don’t expect anything more than the smiles and greetings. Here’s why: 1) to save them work, as I’m only staying for 2 nights, I told the receptionist they don’t have to clean my room but to replenish the drinking water and coffee sachet. When I returned during lunch time, only the 2 bottles of drinking water were replaced. When I left the hotel at 2pm, I reminded the receptionist for the coffee sachet. I returned at 11pm and still not replenished I gave up. 2) the tv went blackout at around 11+pm. Called the reception and they sent a man to check. He meddled with the remote controller and switched some channels and told me there’s something wrong with the cable tv. I replied I already knew. He said he will inform the reception to contact the vendor. 30 minutes gone and I called the reception, her reply was the vendor Sky TV is not working at nights. There sure an emergency number or hotline to call. Right? I suggested to reset the receiver and her reply was “there isn’t any receiver”. So I watched local tv channels without understanding local language :) 3) last straw - the next morning the only lift was under maintenance since I went for breakfast till the time I checked out. I can understand the lift needs maintenance. Its ok to carry my luggage to walk down 5th floor too. Only disappointed to walk past 3 of their staffs one after another, and none of them offered to help. As usual, they greeted with sweet smiles. 4) WiFi is intermittent. I switched it off after day one. Overall, the room is clean and comes with a balcony. It’s nice. Everything else is very basic. The sound proof Is no good. Breakfast spread is small but they taste good. The chef is always ready to cook you an egg or pancake. They are nice.
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Date of stay: July 2019
Value
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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IndiJoe wrote a review Jun 2019
Bangalore38 contributions30 helpful votes
A nice and modern hotel with all facilities. Did not have breakfast, so cannot comment on it. The deluxe suite was excellent with modern amenities. But a great thanks to their cute and professional front office staff for dealing with a trifling issue that riled me up. Would definitely stay there again and would recommend it wholeheartedly!
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mdpath wrote a review May 2019
Manila, Philippines18 contributions37 helpful votes
I got to stay at St Mark for 4 days. I did not expect that much as I was going to spend more of my time in a seminar. It turned out to be an enjoyable stay as the staff were all friendly, accomodating and professional. From the doorman, front desk to the waiters in Halo and cleaners of the room. The location is also a plus. If you are a Catholic, the redemptorist is just across the hotel. I was able to attend mass during my stay. Convenience stores, restaurants are very near the hotel.
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Date of stay: May 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$30 - US$51 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
63
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ST. MARK HOTEL - UPDATED 2022 Reviews & Price Comparison (Cebu City, Philippines) - Tripadvisor

Frequently Asked Questions about St. Mark Hotel
Which popular attractions are close to St. Mark Hotel?
Nearby attractions include Fuente Osmena (0.5 km), Mango Square Mall (0.3 km), and Howling Dogs (0.4 km).
What are some of the property amenities at St. Mark Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at St. Mark Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at St. Mark Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at St. Mark Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to St. Mark Hotel?
Conveniently located restaurants include Bo's Coffee Club, El Gecko Restobar, and Time Out Restaurant.
Does St. Mark Hotel have airport transportation?
Yes, St. Mark Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is St. Mark Hotel located near the city center?
Yes, it is 0.6 km away from the centre of Cebu Island.
Are any cleaning services offered at St. Mark Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at St. Mark Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does St. Mark Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.