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Waterfront Cebu City Hotel & Casino

2,566 reviews
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Traveler (715)
Room & Suite (492)
Dining (126)
Overview
  • Excellent30%
  • Very good41%
  • Average19%
  • Poor6%
  • Terrible4%
Travelers talk about
“uno restaurant”(33 reviews)
“breakfast buffet”(78 reviews)
“business trip”(46 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,566)Write a Review
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1 - 5 of 2,270 reviews
Reviewed 3 days ago via mobile

I stayed here for two nights. The check-in and check-out process was very slow compared to other hotels. They need to implement a mobile check-in/check-out to expedite the process. The interior design of the room needs some updating. I also experienced a clogged toilet during...More

Thank neil_ivanf
Reviewed 5 days ago

We have our room with a perfect mountain view... The lobby is nice and romantic. The stafff are very good. Lots of buffet food choices. If you want to other hang-outs are just accross the road. I would like to suggest the hotel to provide...More

Review collected in partnership with this hotel
Thank 010707
Reviewed 1 week ago via mobile

1. The furniture is old and looks like it was purchased in a thrift store. 2. The washroom was dirty and the shower was filthy (had to call to have them clean it). 3. The WIFI was so slow it was practically unusable and only...More

Thank Ely F
Response from Anders H, General Manager at Waterfront Cebu City Hotel & CasinoResponded 6 days ago

Dear Ely F Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. We always strive to offer the highest level of service and...More

Reviewed 1 week ago

My experience with the front desk was not that good. We arrived at the hotel early and upon check in we were told that check in time is 3pm. That we understand so we went to the lobby after checking in and have breakfast. The...More

Thank ipayne2008
Response from Anders H, General Manager at Waterfront Cebu City Hotel & CasinoResponded 6 days ago

Dear ipayne2008 Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. We appreciate your valued feedback and thank you for sharing the experience...More

Reviewed 1 week ago via mobile

My 2nd time in this hotel and its been amazing . Love the art displays depicting history of Spanish colonization. Loved the convenience of free shuttle service to and from the malls. Craved for visayan cuisine and the buffet spread met my palate. See you...More

Thank odie671
Response from Anders H, General Manager at Waterfront Cebu City Hotel & CasinoResponded 6 days ago

Dear odie671 Thank you so much for taking your precious time to give us a 5-star rating and such a great review on Trip Advisor. We are happy to read that you had a wonderful experience in our hotel in every way, as we aim...More

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Outdoor pool
Details
Price range
US$66 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Cebu City
#5 Spa Hotel in Cebu City
#5 Luxury Hotel in Cebu City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$66 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Cebu City
#5 Spa Hotel in Cebu City
#5 Luxury Hotel in Cebu City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (715)
Room & Suite (492)
Dining (126)
Pool & Beach (62)
Amenities (59)
Business Center & Event Rooms (20)
Family and Play Areas (1)
Questions & Answers
Ask a question
salm0n09
November 11, 2017|
AnswerShow all 6 answers
Response from Anders H | Property representative |
Dear salm0n09 Welcome to Cebu We don't provide free shuttle service to and from airport but you can book a car directly via hotel or at our airport desk at the terminal. For booking of transportation please call +63 (0)32... More
0
Votes
Zhelle2
September 30, 2017|
AnswerShow all 2 answers
Response from Anders H | Property representative |
Dear Zhelle2 Yes parking is free for hotel guests Thanks Anders
0
Votes
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Room Tips
"I have said it before and I will say it again - pay extra for ambassador lounge access room"
Read review
"higher pay get better room."
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"high floor for a better view"
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""Corner suites are large and sunny""
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