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Quest Hotel and Conference Center - Cebu

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Archbishop Reyes Avenue, Cebu City 6000 Philippines
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1533)
Room & Suite (676)
Dining (210)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Quest Hotel and Conference Center - Cebu
Updated 12/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 189 hotels in Cebu City
Location
Cleanliness
Service
Value
Travelers' Choice
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment. Quest Cebu is a PWD friendly hotel with accessible facilities and rooms."
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Valet parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, Filipino
4244Reviews82Q+A100Room tips
Traveler rating
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Popular mentions
Frans d wrote a review 13 Jan
San Antonio, Texas219 contributions122 helpful votes
The Quest is our favorite hotel in Cebu City. Despite the pandemic protocol and being in the aftermath of ravaging typhoon Odette, the hotel provided very good service. The dinner buffet is every time a feast. The New Year's Eve dinner with live music made the last day of the year one of our best days of 2021. Rooms are always clean and properly sanitized.
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Date of stay: December 2021
Cleanliness
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Sleep Quality
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oldtraveller110 wrote a review Dec 2021
Singapore, Singapore86 contributions88 helpful votes
Quest is a comfortable not too expensive (3000php and up at time of writing) hotel on a stones throw from Ayala center. It is on Archbisshop Reyes Avenu, corner of Apitong street. Though the ayala centre is basically on the other side of the avenue, I would advise against crossing it on foot. The rooms are decent, there is a lovely pool on the roof and it is actually opposite from the Diamond Suites Hotel
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Date of stay: January 2021
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Lindy Lindsay wrote a review Dec 2021
2 contributions
Quest is one of the hotel that owwa accreditated for ofw hotel quarantine facility. I arrived the hotel at December 7,2021 afternoon.. on the next day I experienced a food meals delivery delay already. I called up front desk and make follow up and the lady promptly apologizing for what happen. I also mentioned to the lady to make a note that I am pregnant so if possible please do not make too much time of delaying of the food. On the next day again (3rd day and 4th day ) the food meals delivery has been delay. One the 5th day Dec 11,2021 lunch time to be exact 1:38pm I called up the front desk and the guy who recieved my call told me " wait lang maam " . I don't think so, he give me the right word. I am expecting to heard an apology and to tell me that he will make a follow up call to the room service, but not. It's very unpropriate, unprofessional. On the 6th day breakfast, breakfast timing should be from 7am to 8:30am. It was 9:43an I called up the operator and ask if the breakfast food delivery is still going on. The guy recieved my call said I can make a request. So i explained that I did not receive my breakfast and it was very late on their timings they gave. Not a good experience at all. I give all the info that I am pregnant still it seems like nothing to them. How inconsiderate people here. At this time of pandemic, a piece of advise, we should be more dedicated to our jobs. Coz not all people have it.
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Date of stay: December 2021Trip type: Traveled solo
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Louieboytoy wrote a review Dec 2021
Antipolo City, Philippines98 contributions60 helpful votes
I stayed here for 4 days. 12/4 - a delay in the check in process due to power outages. Upon check in, the room is a bit warm. I’ve asked for assistance and they acted quick. The engineer said that the AC is old that’s why. There’s also a drip caused by the old AC. I also noticed that their cable tv only has local channels. What is a cable tv if you only have local channels? I also raised the concern on how elevators are used by quarantined and non-quarantined guests as we share both elevators though there were signages what customers need to use. On my last day, I received a call in the afternoon that I will be moved to a different floor. They should have given me a heads up so I can prep mu things. Call received at 3pm and I have work at 6pm. Ive waited for their luggage assistance for 1.5 hrs as I cant transfer my things from the 17th floor to the 7th floor. I ended up not to have enough sleep during my shift ☹️. I also noticed that I was transferred to a floor where several guests are for quarantined. Not here to discriminate but I just want to be safe. The 7th floor carpet looks overused, old and dirty. Internet is also weak I ended up using my own data to work instead. If there are other hotels, I will not stay here.
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Date of stay: December 2021Trip type: Traveled on business
Room Tip: Choose Seda instead.
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iamscarm wrote a review Nov 2021
1 contribution
At first i was disappointed because i requested a corner room where it has a 180deg glass windows, but they transferred us to a corner room at night when our keycard got troubled. I was so glad they immediately help us. The room is nice and relaxing, and has great views. So thankful to the staff for assisting us. Overall stay was exceptional. Thank you Quest!
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Date of stay: November 2021
Value
Service
Sleep Quality
Room Tip: room 1729 is the best
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PRICE RANGE
US$52 - US$76 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
427
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Frequently Asked Questions about Quest Hotel and Conference Center - Cebu
Which popular attractions are close to Quest Hotel and Conference Center - Cebu?
Nearby attractions include Ayala Center Cebu (0.3 km), Island Souveniers (0.2 km), and ANTHILL Fabric Gallery (0.2 km).
What are some of the property amenities at Quest Hotel and Conference Center - Cebu?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Quest Hotel and Conference Center - Cebu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Quest Hotel and Conference Center - Cebu?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Quest Hotel and Conference Center - Cebu?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Quest Hotel and Conference Center - Cebu?
Conveniently located restaurants include Puso Bistro & Bar, House of Lechon, and Isla Sugbu Seafood City.
Are there opportunities to exercise at Quest Hotel and Conference Center - Cebu?
Yes, guests have access to a pool and a yoga room during their stay.
Does Quest Hotel and Conference Center - Cebu have airport transportation?
Yes, Quest Hotel and Conference Center - Cebu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Quest Hotel and Conference Center - Cebu?
Yes, dry cleaning and laundry service are offered to guests.
Does Quest Hotel and Conference Center - Cebu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.