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Quest Hotel and Conference Center - Cebu

Archbishop Reyes Avenue, Cebu City 6000 Philippines
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Traveler (1934)
Room & Suite (723)
Dining (242)
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About

#6 of 127 hotels in Cebu City
Location
Cleanliness
Service
Value
Travelers' Choice
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment. Quest Cebu is a PWD friendly hotel with accessible facilities and rooms."
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Valet parking
Wifi
Outdoor pool
Yoga room
Coffee shop
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
City View
Family
Languages Spoken
English, Filipino
4,734Reviews85Q+A100Room tips
Traveler rating
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andy e wrote a review Mar 17
Melbourne, Australia7 contributions3 helpful votes
Few times stayed here I find the service here amazing. Can depend on quest for a friendly and comfortable stay. Outdoor pool with swim up bar is a nice bonus. The staff are so good so this is why I’m writing a review. Look forward to next stay. Thanks
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Scenic02048251277 wrote a review Mar 13
1 contribution
It is a great location; it is an ideal location, close to everything. Right by Lechon House close and close to Ayala Center. The breakfast buffet has a variety of food to choose from. The staff was the hotel's highlight, Filipino hospitality at its finest. Thank you, Quest, for our wonderful stay
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 5 days ago
Dear Scenic02048251277, We are delighted to hear that you had a wonderful stay with us at Quest Hotel & Conference Center - Cebu. Our prime location near Lechon House and Ayala Center indeed offers convenience to our guests. It is our pleasure to provide a variety of food options in our breakfast buffet. Our team takes pride in delivering Filipino hospitality at its finest. Thank you for your kind words, and we look forward to welcoming you back. Best regards, Quest Hotel & Conference Center - Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barry B wrote a review Mar 12
1 contribution
Good location. I tried several hotels in Cebu City area and it was my favorite. Ayala Center across street is top notch. Pros: location, staff, cleanliness, the doors latch gently so the hallway is free of slamming doors (a hotel rarity) Cons: small room, 3 remotes for TV, small pool for large hotel so frequently quite busy. I wasn’t impressed with the buffet, there was a wide variety but little seemed appealing - this may be a personal preference issue.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: The pool gets crowded so get there early or very late.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 4 days ago
Dear R9118JObarryb, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our hotel's prime location, exceptional staff service, and cleanliness. Your kind words are truly appreciated. We have duly noted your concerns about the room size, TV remotes, and pool occupancy. Regarding the buffet, we understand that preferences vary, and we will take your feedback into consideration for future improvements. We hope to have the pleasure of welcoming you back for an even better experience. Warm regards, Quest Hotel & Conference Center - Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trishywishy7 wrote a review Mar 8
Manchester, United Kingdom16 contributions2 helpful votes
Comfy huge beds, lots of options for breakfast and it was tasty too, perfect location, reasonable priced stay. The security and concierge were so helpful getting us a taxi and was easy for us to leave our luggages , they were all ready to help. Restaurant: We had dinner with the family and find the menu limited especially for kids. Most restaurants in the Philippines do not have kids menu which is not great. Pool is okay, the kiddie pool is not the cleanest. Overall we had a relaxing stay, we had a quiet room.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 1 week ago
Dear Trishywishy7, Thank you for taking the time to share your feedback about your recent stay at Quest Hotel & Conference Center - Cebu. We appreciate your kind words about our great location and lovely breakfast. It's wonderful to know that you found our beds comfortable and enjoyed the variety and taste of our breakfast options. We also greatly appreciate your feedback regarding our restaurant. We understand that having a kids menu would enhance the dining experience for families and we will definitely take this into consideration. Regarding the pool, we apologize for any inconvenience caused by the cleanliness of the kiddie pool. We have noted your feedback and will make sure to address this internally. We are delighted that you had a relaxing stay and enjoyed the peace and quiet of your room. Thank you once again for choosing Quest Hotel & Conference Center - Cebu. We look forward to welcoming you back in the future. Best regards, Quest Hotel & Conference Center - Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Helen R wrote a review Mar 7
4 contributions1 helpful vote
I have been staying at Quest Hotel every time we visit Cebu since 2019. Their customer service is great and their location is by Ayala Mall, so great location, however, they need to throw away their old, soiled and dark towels. They only give you one towel and one roll of toilet paper. They also need to upgrade their bathrooms, it's old and needs upgrading. The mat towel they use for the bathroom is old and dark. Other than that, everything else is great. Just please throw away your old, dark towels! They also need to buy a new vacuum cleaner. I asked them to vacuum the area rug because I can see that it was not vacuumed but when they came, the vacuum cleaner was so old and falling apart and that is why it does not have the ability to suck the dirt!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Request for new towels!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 1 week ago
Dear hcroque, Thank you for taking the time to share your feedback about your recent stay at Quest Hotel & Conference Center - Cebu. We appreciate your continued loyalty and are glad to hear that you find our customer service great and our location convenient. We apologize for any inconvenience caused by the condition of the towels and the bathroom. We understand the importance of providing clean and well-maintained facilities for our guests, and we appreciate you bringing this to our attention. Your feedback has been duly noted, and we will take it into consideration as we strive to improve our services. Regarding the issue with the vacuum cleaner, we apologize for any inconvenience caused. We understand the frustration of not having a properly functioning vacuum cleaner, and we apologize for any inconvenience or disappointment this may have caused. We will make sure to address this internally and take the necessary steps to ensure that our equipment is in good working order. Once again, we appreciate your feedback and your continued support. We will do our best to address the concerns you raised and provide an even better experience for our guests in the future. Thank you for choosing Quest Hotel & Conference Center - Cebu. We look forward to welcoming you back on your next visit. Best regards, Quest Hotel & Conference Center - Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike H wrote a review Mar 4
2 contributions
My second time staying in Quest and like the first, we found absolutely nothing to complain about. Clean, cool, comfortable, clean pool, very friendly and helpful staff, close proximity to everything we needed. If I had 1 suggestion, though, it would be to include the fact that your Oslob Whale shark tour includes the travel only, and that patrons will need to bring cash to pay the entrance fee.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 2 weeks ago
Dear Mike H, Thank you so much for choosing Quest Hotel & Conference Center - Cebu for your second stay and for taking the time to share your positive review. We are delighted to hear that you found our hotel clean, cool, comfortable, and our staff friendly and helpful. We also appreciate your suggestion regarding the Oslob Whale shark tour and will take it into account for future improvements. We strive to provide a seamless experience for our guests, and your feedback helps us in our ongoing efforts. We hope to have the pleasure of welcoming you back again soon. Best regards, Quest Hotel & Conference Center - Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Henry wrote a review Mar 2
4 contributions
It was a pleasant stay at the Quest hotel for me. Many smiles all around. Great service and politeness and lots of professionalism around me. No real issues to complain about. Everything you want and need for a stay in their hotel. Definitely will be coming back.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: I would say that it's in a great location. Next to shopping malls and strategically situated
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 2 weeks ago
Dear Henry9876, Thank you for choosing Quest Hotel & Conference Center - Cebu for your stay. We are delighted to hear that you had a pleasant experience with us. Our team takes great pride in providing excellent service and ensuring professionalism throughout your stay. We appreciate your kind words about our staff's smiles, great service, and politeness. It is a pleasure to know that we have met your expectations and that you found everything you wanted and needed during your stay. We look forward to welcoming you back again in the future. Best regards, Quest Hotel & Conference Center - Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marie Kris G wrote a review Mar 2
1 contribution
Grateful to the crew, to kuya Ewin, Tope, John, Adrian, Frances and Anchee and Divine Grace for doing their job well. Food was really good and exceptional! We had the best night of our lives! We will definitely recommend this place to others as I'm sure it will make their night fun too!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 2 weeks ago
Dear Mariekrisg2024, Thank you for taking the time to leave us such a positive review! We are delighted to hear that you had the best night of your lives at Quest Hotel & Conference Center - Cebu. Our dedicated team members, including Kuya Ewin, Tope, John, Adrian, Frances, Anchee, and Divine Grace, are thrilled to know that their exceptional service made your stay memorable. It is wonderful to hear that you enjoyed our delicious food as well. We truly appreciate your recommendation and look forward to welcoming you back for another fantastic experience. Best regards, Quest Hotel & Conference Center - Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew J wrote a review Mar 2
1 contribution
The stay at the quest was great!! It was my third time there, and it’s very clean, and the staff great you and welcome you with love!! The room cleanliness was superb. Loreta Hipolito cleaned my room and is the best I’ve experienced. The attention to detail was excellent. She is very through. I saw her get down on her hands and knees to clean the floors. The management should provide all cleaners with the tools needed to improve time management. I made sure I left her a nice tip and review because she works very hard for the salary they are paid. I’ve never seen such a hard working person with such a beautiful smile. I will return and I will request her to clean my room. The kitchen staff are also very hard working people who smoke and make sure you’re happy with their service and food. I could go on and on. I will be back and I hope the same people are there!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 2 weeks ago
Dear H65650Fandrewj, Thank you for choosing Quest Hotel & Conference Center - Cebu for your third stay and for taking the time to share your positive experience with us. We are delighted to hear that you found our staff to be excellent and that you received a warm welcome upon arrival. It is always our aim to provide exceptional service to our guests. We are glad that you found your room to be clean and that Loreta Hipolito, one of our dedicated housekeepers, exceeded your expectations with her attention to detail. We appreciate your suggestion regarding time management tools for our cleaners and will take it into consideration for future improvements. Your kind words regarding Loreta's hard work and beautiful smile are truly appreciated. We will make sure to pass along your compliments to her and the rest of our team. It is our goal to create a memorable experience for all our guests, and we are happy to hear that we succeeded in doing so. We look forward to welcoming you back to Quest Hotel & Conference Center - Cebu in the future, and we hope to have the same dedicated staff members to assist you during your next stay. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Best regards, Quest Hotel & Conference Center - Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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marisyl r wrote a review Feb 2024
1 contribution
Our plane got in early and it was nice that Quest were able to accommodate our request for early check in time. We were also told that we can store our luggage even when we check out as long as we have further reservations with the hotel.. Breakfast is so yummy, fusion of Filipino/ American food. Efficient staff and always ready to help. And it's accessibility to Ayala Shopping Center is a plus!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 2 weeks ago
Dear Marisylr2023, Thank you for taking the time to share your positive experience at Quest Hotel & Conference Center - Cebu. We are delighted to hear that our team was able to accommodate your request for an early check-in and provide a convenient luggage storage option for you. It's great to know that you enjoyed our delicious breakfast, which offers a fusion of Filipino and American cuisine. Our staff takes pride in providing efficient service and being readily available to assist our guests. We are also pleased that our location near Ayala Shopping Center added to your overall experience. We appreciate your kind words and look forward to welcoming you back in the future. Best regards, Quest Hotel & Conference Center - Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱2,837 - ₱3,949 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
427
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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QUEST HOTEL AND CONFERENCE CENTER - CEBU - UPDATED 2024 Reviews & Price Comparison (Cebu City, Philippines) - Tripadvisor

Frequently Asked Questions about Quest Hotel and Conference Center - Cebu
Which popular attractions are close to Quest Hotel and Conference Center - Cebu?
Nearby attractions include Ayala Center Cebu (0.3 km), Island Souveniers (0.2 km), and ANTHILL Fabric Gallery (0.2 km).
What are some of the property amenities at Quest Hotel and Conference Center - Cebu?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Quest Hotel and Conference Center - Cebu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Quest Hotel and Conference Center - Cebu?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Quest Hotel and Conference Center - Cebu?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Quest Hotel and Conference Center - Cebu?
Conveniently located restaurants include Puso Bistro & Bar, House of Lechon, and Hcafé.
Are there opportunities to exercise at Quest Hotel and Conference Center - Cebu?
Yes, guests have access to a pool, a fitness centre, and a yoga room during their stay.
Does Quest Hotel and Conference Center - Cebu have airport transportation?
Yes, Quest Hotel and Conference Center - Cebu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Quest Hotel and Conference Center - Cebu?
Yes, dry cleaning and laundry service are offered to guests.
Does Quest Hotel and Conference Center - Cebu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.