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Diamond Suites & Residences

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Traveler (128)
Room & Suite (188)
Dining (32)
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Overview
  • Excellent28%
  • Very good38%
  • Average18%
  • Poor8%
  • Terrible8%
Travelers talk about
“ayala mall”(62 reviews)
“walking distance”(15 reviews)
“window type”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (245)
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228 results
Traveler rating
64
86
41
18
19
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LanguageEnglish
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64
86
41
18
19
Show reviews that mention
All reviewsayala mallwalking distancewindow typemetro cebubreakfast buffetswimming poolinternet connectionegg stationother hotelslocation is excellentplace is cleanrooms are spaciousricehome away from homevisit cebucable tvbusiness hotel
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1 - 5 of 228 reviews
Reviewed 4 weeks ago

I been staying in Diamond Suites everytime I come to cebu for work or leisure, On the average that is about 3 times a year and as always it never disappoints. It's just across the Ayala Center Cebu-- very convenient if you have some shopping...More

Thank EloisaIsip
Response from Kathy A, General Manager at Diamond Suites & ResidencesResponded 3 weeks ago

Dear Ms Eloisa! Thank you for giving us an overall rating of 5 and for sharing your experience with us. It is our pleasure to be able to deliver the best in hospitality to all our guests.  We are delighted that you find our hotel...More

Reviewed 4 weeks ago via mobile

I stayed in this hotel for 2 days in march 2018. I love the breakfast buffet. So many things to eat. Location is perfect. They have a bar there "the 8th street" ,so nice!!! Pool area? Just great. However my room had no nice view...More

Thank Cedric M
Response from Kathy A, General Manager at Diamond Suites & ResidencesResponded 3 weeks ago

Dear Mr. Cedric, Thank you for staying at Diamond Suites & Residences and for highlighting our good breakfast buffet and nice location. However we apologize that you experienced some issues with our room and staffs. We had already called the attention of the concerned department...More

Reviewed 21 March 2018

I walked up to the front desk of this hotel about a week prior to my one night stay. I asked for their best rate for one night. The front desk agent advised that it would be 2925 pesos. I proceeded to ask if they...More

Thank farndt
Response from Kathy A, General Manager at Diamond Suites & ResidencesResponded 26 March 2018

Dear valued guest Best greetings from Diamond Suites & Residences! Thank you for taking the time to write a comment and post through TripAdvisor on your recent stay with us. We sincerely apologize for the circumstances you have encountered. Your concerns are already been addressed...More

Reviewed 7 March 2018 via mobile

Had an overnight stay at this hotel last weekend. Our first time to this hotel as the other hotels were fully booked. So we gave it a try and it never disappointed us. Our room was spacious including the comfort room. Has a large lobby...More

Thank chrisnavzz
Response from Kathy A, General Manager at Diamond Suites & ResidencesResponded 26 March 2018

Dear chrisnavzz, Best greetings from Diamond Suites & Residences! Thank you for choosing Diamond Suites & Residences. We are happy to hear that you found the hotel of good value and the location convenient. If there is anything we can do to make it even...More

Reviewed 19 February 2018

pluses? good value, very close to ayala mall, great staff, comfy, so cute roof top pool, very clean, probably good food based on the heavy traffic through their restaurant but, the noise at night was so disruptive, waking us often. people talking, chairs being moved,...More

Thank john k
Response from Kathy A, General Manager at Diamond Suites & ResidencesResponded 26 March 2018

Dear valued guest Thank you for choosing to stay at Diamond Suites & Residences and writing a review on TripAdvisor. We are happy to know that you found the Hotel of good value, accessible location, nice facilities and great staff. We are sorry to hear...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast included
Dry Cleaning
Business Center with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
US$33 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$33 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (128)
Room & Suite (188)
Dining (32)
Pool & Beach (31)
Amenities (27)
Business Center & Event Rooms (2)
Questions & Answers
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Henry P
15 June 2017|
AnswerShow all 2 answers
Response from SBSR | Reviewed this property |
The corridors are all tiled and service staff push noisey trolleys and have loud two way radios. From 5am onwards as guest checkout it becomes noisey
0
Votes
Brad P
21 May 2017|
AnswerShow all 6 answers
Response from Kathy A | Property representative |
Hello BradP, not all rooms have a bath tub. Most of our Deluxe Rooms have a bath tub. Thank you.
0
Votes
DrHouseMd
28 January 2017|
Answer
Response from Kathy A | Property representative |
Hello DrHouseMd, Our hotel has limited smoking rooms but our 8th Street Bar is always available for smoking guests. Thank you! Sincerely, Katherine S. Angala General Manager
2
Votes
Room Tips
"be sure to try their breakfast buffet"
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"Find another hotel"
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"we were on the inner corrider, maybe the outside wall is quieter? we were south side but north side of that..."
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"Check out the pool area at night time."
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