The food was great, especially the barbecue and the dessert section. The servers were so accommodating, especially the supervisor (Plisken)and Vilma. I want to point out Jaysoniel because we asked him a lot of favors but he never grumbled so kudos to him!
I had an event here at Harold's and everything I expected were exceedingly accommodated. Thank you Fierlyn, Joepher, Anita, Joyce, Flora Jeff and Mark for making our stay a home away from home! We had a great and wonderful experience. Hope to be back soon.
satisfied with the foods but limited options, staff are accomodating at Hcafe...hope to see variety of foods and beverages, mostly cebuanos delicacies. continue being friendly and approachable to all guests
Been invited by a friend and was amazed by the Great service, attentivenes, courteous and friendly Specially by Plisken, Vilma Kenneth and Jayvec. Food is worth a try too! Few selection but all are tasty and highly recommended. The problem is parking, very limited
Food is great and staff are very accommodating! Special thanks to Team H-cafe: Sir Jason, Miss Mariel, Michelle, Graselyn , Jasonel, Joshua, Jason Wagas for the class A service! We surely enjoyed our time here at Harold's!
Excellent treatment from Team Leader Mariel and staff Jason, Jayson, Joshua and Vincent, as they took the time to remember our desired omelette and refilling our coffee and water. We will return to eat breakfast there every chance we get.
Superb experience! Overall a well-rounded hotel with amazing customer service especially with the manager Ms. Vienna and supervisor Mr. Plisken and all of the staff. They make your stay as smooth and pleasurable as possible. The breakfast buffet was also sufficient and good! Thanks guys!
I had a problem off the bat when I booked this hotel because the event I was supposed to be attending transferred to another location at the last minute. But even if this was definitely not the Harold's Hotel staff's fault, the hotel staff rescheduled my booking and even upgraded my accommodation. They probably sensed how stressed out I was. Upon arrival at this hotel, concierge immediately helped me with my luggage from the taxi. And the front desk ladies quickly helped me get to my room. Where I immediately slept. Upon waking up, I ordered room service which arrived quickly. After responding to emails, I subquently was able to unwind again. The breakfast spread was adequate and the food they served were delicious and fresh. The breaded fish with tartar sauce were on point…
A 5-Star experience. The guys who assisted us (Plisken, Vilma and niel) are also very prompt and kind. The food is very great as well. The staff from the Pearl Room was also great. Always checking on us. Will be recommending and will be back as well here.
Cheers to Team HCafe! Sumptuous dinner and heartwarming service. We feel very comfortable and taken cared of. Special mention to Mr Plisken, Vilma, Niel and Chef Robel. Kudos to you guys and keep up the great work 👏👏👏