Citadines Cebu City
Baseline Center Juana Osmena Street, Cebu City 6000 Philippines
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About
#10 of 198 hotels in Cebu City
Location
Cleanliness
Service
Value
Situated within Base Line’s development complex, the property delivers an experience and a sense of home that is unique to Cebu. Citadines Cebu City sets a new standard for spacious accommodations while sharing the local culture with its close proximity to famous tourist spots such as the Fuente Osmena Circle, the provincial capitol, Magellan’s Cross and the Taoist temple.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Spa
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Business
Location
Full view
85Good for walkers
Grade: 85 out of 100
130Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Contact
Baseline Center Juana Osmena Street, Cebu City 6000 Philippines
Getting there
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64Reviews2Q+A3Room tips
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The accommodation was nice. All staff are smiling and ready to help. Good room and clean Lenin. I was very happy that this was the hotel I choose. Good people and good food too. All staffs are accommodating and ready to help.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded 5 days ago
Dear Kean T, Thank you so much for your heartfelt review following your recent stay here at Citadines Cebu City! I am delighted to read that you enjoyed your overall experience with us, especially our genuine hospitality. We are very much looking forward to welcoming you back soon! Best regards, R.Mulat Residence Manager
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Room is really clean and has everything you need. The amenities are nice to have as well especially for the price point. The best part is the exceptional hospitality and service of the staff. I will definitely be staying here again soon.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded 1 week ago
Dear Charlene Cuizon, Thank you for taking the time to share the positive feedback about your recent stay with us. It is always a pleasure to read and we are glad that you enjoyed your overall experience with us. We look forward to having the chance again to welcome you back very soon. Best regards, R.Mulat Residence Manager
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+1
We would highly recommend this aparthotel. Everything, from the spacious room to the friendliness of staff, is excellent. Thank you to every staff member who made our stay memorable. Regards Family Heerens.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded 2 weeks ago
Dear Jayruben, Thank you for taking the time to write such an amazing review of your recent stay at citadines Cebu City. We are delighted that your family enjoyed everything about your time with us. Definitely, the team will miss you. Your comments will be shared with the team across the hotel. We will look forward to seeing you and your family soon. Warmest regards, R.Mulat Residence Manager
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Highly recommended place to stay. Rooms are very nice and equiped with lots of basic stuff from microwave to electric stove. Location of the Hotel is at the center of Cebu City, very accessible. There is a mini mart and a coffee shop right at the ground floor area and there is Robinson’s grocery in the basement! Again, Highly recommended!
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded 3 weeks ago
Dear paulivv2022, Thank you for sharing your feedback with other travellers. I am glad that you had a fantastic stay with us and that you found everything to your liking. It was a pleasure to have you and we hope that we can be of service again in the near future. Thank you very much. Best regards, R.Mulat Residence Manager
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We had a great stay. Room was well appointed and comfortable. Location is good and a lot of amenities in the area. Nice pool and gym. Staff were all very polite and friendly. Definitely stay here again.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded 3 weeks ago
Dear Resort134752, Thank you so much for taking the time to share your positive feedback! I am thrilled to read that you had such a wonderful stay with us at citadines Cebu City and you found everything to your liking. As you mentioned, the hotel is very accessible, in the heart of Cebu City where you can find almost everything. Thank you once again for your heartfelt feedback, we really appreciate it. We do hope to have the opportunity again to welcome you back soon. Best regards, R.Mulat Residence Manager
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+1
I’ve been staying at Citadines for a couple of times already and all I can say is that all of my stays were excellent. The rooms were clean, very comfortable, and the staff were all friendly. They were extremely accommodating and will always allow me to check in late or very late (esp. if I arrive in Cebu City late at night). Thank you to Miss Abby, too for always accommodating my late notice and responding to my inquiries (even the smallest ones) as soon as she can. Thank you! Will always come back and will recommend to my colleagues!
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded 3 weeks ago
Dear carlahgg, Thank you so much for your fantastic feedback! We truly appreciate your comments and recognizing Abby in every possible manner. We are delighted to hear that you really enjoyed your stay with us and the hospitality of the team. Once again, thank you so much for your kind words. Best regards, R.Mulat Residence Manager
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I am very pleased with Citadines Cebu. Rooms are ok Swimming pool nice Staff very friendly Manager abegail very professional and friendly Buffet breakfast very good All in all ok. I wiil recomend to my friends in Holland.😎
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded 3 weeks ago
Dear Peter H, Thank you for providing your feedback in regards to your most recent stay here at citadines Cebu City. We are glad that you enjoyed your overall experience with us and commend Abegail. Rest assured that your feedback will be shared with the team. Thank you in advance for recommending our hotel. We look forward to welcoming you back in the near future. Best regards, R. Mulat Residence Manager
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After visiting this establishment on four different occasions this review is long overdue. I would like to express my gratitude to citidines hotel for their impeccable service and outstanding attention to detail. I highly recomend this hotel and look forward to going back soon.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded 4 weeks ago
Dear terry p, Thank you very much for taking the time to write such wonderful feedback and for sharing your positive comments with us. It gives me fulfillment to learn that you enjoyed every aspect of your stay with us and that you found everything to your liking. Our main goal is to ensure our guests have a perfect stay with us and I couldn’t be happier to read that our efforts did not go unnoticed. We do hope that we can have the opportunity again to welcome you back in the near future. Best regards, R. Mulat Residence Manager
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Overnight stay on June 22. Liked the modern look and amenities. Clean room, comfortable bed, equipped kitchen. Provided breakfast buffet. Everything went well from check in to check out. Good if you're planning to stay longer.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded 23 Jun 2022
Dear 426ched, Thank you for taking the time to share your stay experience at Citadines Cebu City. We are glad that we have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivate us to further improve our commitment to delivering good service. We thank you again for your valued patronage and we look forward to welcoming you back very soon. Best regards, R. Mulat Residence Manager
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We got two rooms, one for my Balikbayan visitor and one for me and my wife. Our room was comfortable. However, I stopped watching TV because the one on our room had a troublesome channel selection. The channels run from low numbers up to three digits. I had to “march” through many channels to get the one I preferred. Also, the shower area gets clogged. In all the hotels we stay in, the breakfast fare makes or breaks my day. It was disappointing to see what Citadines had on their breakfast table. We had “today’s” noodles and “today’s” fish for two days! Truly disappointing not to see “danggit” or any other local fare, like longganisa. They, at least, had pan de sal (for two days). It was amazing that when I asked employees for directions to a nearby church, no one knew where it was. From the front door guard to the restaurant staff, they were clueless. And the church was one block away! I visited last 2019 yet before the pandemic lockdown.…
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded 27 Apr 2022
Dear veza2014, Thank you for sharing your thoughts about your experience at the hotel. Obviously, we did not exceed your expectation during your stay. Please allow me to share this review with the team to further improve our services. During this challenging time, restrictions on food deliveries are unfortunate. With this new normal, our services and processes were improved to provide excellent service. We hope to see you again in the near future. Best regards, Rey Vergel Mulat
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PRICE RANGE
US$61 - US$87 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
180
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Claim Your Listing Frequently Asked Questions about Citadines Cebu City
Which popular attractions are close to Citadines Cebu City?
Nearby attractions include Fuente Osmena (0.3 km), Mango Square Mall (0.3 km), and Howling Dogs (0.1 km).
What are some of the property amenities at Citadines Cebu City?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Citadines Cebu City?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Citadines Cebu City?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Citadines Cebu City?
Conveniently located restaurants include STK ta bai! at Paolito's Seafood House, Luncheonette, and Big Tom's Burgers.
Are there opportunities to exercise at Citadines Cebu City?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Citadines Cebu City have airport transportation?
Yes, Citadines Cebu City offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Citadines Cebu City located near the city center?
Yes, it is 0.3 km away from the centre of Cebu Island.
Are any cleaning services offered at Citadines Cebu City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Citadines Cebu City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.