Palm Grass Hotel

Palm Grass Hotel

68 General Junquera Street Barangay Kalubihan, Cebu City 6000 Philippines
Breakfast time
Traveler (74)
Ground Floor Lobby Area
Dining (11)
Dipping Pool
Pool & Beach (1)

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₱1,717
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₱1,240
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About

4.0
#3 of 41 small hotels in Cebu City
4.5 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.0 of 5 bubbles
Value

Finding an ideal family-friendly small hotel in Cebu City does not have to be difficult. Welcome to Palm Grass Hotel, a nice option for travelers like you.

Palm Grass Hotel offers guests an array of room amenities including a minibar and air conditioning, and getting online is possible, as free wifi is available.

The small hotel offers a 24 hour front desk, room service, and 24 hour check-in, to make your visit even more pleasant. The property also features a fitness center and an on-site restaurant. Guests arriving by vehicle have access to valet parking.

Given the close proximity of popular landmarks, such as Colon Street (0.1 mi) and Cebu Metropolitan Cathedral (0.2 mi), guests of Palm Grass Hotel can easily experience some of Cebu City's most well known attractions.

While in Cebu City be sure to experience local schnitzel favorites at Der Kaiserhof.

If you are interested in exploring Cebu City, check out one of the gardens, such as Sirao Flower Garden, Terrazas de Flores, and Celestial Garden.

Palm Grass Hotel puts the best of Cebu City at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Car hire
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Safe
Telephone
Bottled water
Minibar
Bath / shower
Complimentary toiletries
Iron
Wake-up service / alarm clock
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quaint
Charming
Languages Spoken
English, Filipino

Location

68 General Junquera Street Barangay Kalubihan, Cebu City 6000 Philippines
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 75 out of 100
75
Mactan Intl Airport
Tagbilaran Airport
70.8 km
See all flights
62Reviews5Q+A7Room tips
Traveler rating
  • 24
  • 24
  • 8
  • 5
  • 1
Time of year
Traveler type
Language
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Detailed Reviews
Quevyn Adjutor Abuzo wrote a review May 2023
Cebu City, Philippines6 contributions
5.0 of 5 bubbles
From the anting-anting, unique bench with a compartment underneath, tinikling bamboo poles, hand-made accessories, and adult toys the locals were into back in the day, they've got it! The old locals were certainly creative and wild! The place simply screams Cebu pride!
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edward Anthony n wrote a review Jun 2022
2 contributions
4.0 of 5 bubbles
First, the staff is great, respectful, and courteous.
The room was great, clean, and relaxing.
Free wifi and also free breakfast.. Food was great, it was delicious. The coffee was ok. But I suggest finding another brand.. But other than that everything was great. Highly recommended, for a night it was amazing..
I'll be staying here every time I go to Cebu.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prez wrote a review Mar 2020
Ottawa, Canada252 contributions164 helpful votes
5.0 of 5 bubbles
This hotel should be rated higher. The rooms are lovely and the rooftop bar is amazing. we stayed here three nights and only found out about the rooftop bar on the last night. The breakfast included was good and the overall experience was very good. For the price we paid I don't believe we could of been happier.
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Date of stay: November 2019
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul M wrote a review Feb 2020
United Kingdom1,359 contribution39 helpful votes
2.0 of 5 bubbles
Stayed here one night. Wanted 2000 peso deposit for consumables. Didn't have cash and could pay card but wouldn't get money back on it from them for 1-2 months!!??
Mini bar was poor, lucky if 500 pesos worth of stuff there anyway.
Only given 1 sachet of coffee and 2 sugars, no creamer at all for 2 people. Asked about this and was told that's all you get!
Fridge had tray full of water in it.
Breakfast was minimal, but tasty.
Had some karaoke on till 2am so bring earplugs or better still find somewhere else
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vic Raymund wrote a review May 2019
Cebu City, Philippines297 contributions2,950 helpful votes
5.0 of 5 bubbles
People here are very friendly & accommodating! They had also a small salt pool & great for kids to enjoy it. Food was also good for a good price too & many choices. Very accessible to the churches like Sto. Niño Church & Catheral Church & also to some malls.
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Date of stay: December 2018
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jrsv2014 wrote a review Feb 2017
Adelaide, Australia1 contribution3 helpful votes
5.0 of 5 bubbles
I stayed at Palm Grass for nearly 2 weeks in October 2016, by myself.
The hotel is so clean. The bed and shower were perfect and the service was brilliant. The staff are soooooo friendly, especially a little waitress named Rose. The service from her was nothing short of outstanding. The staff listen to you and can speak very good english. Breakfast was included in the price and it was very nice....just enough to fill me up.
Palm Grass also has brilliant free wi-fi in all rooms. I had no trouble at all.
Palm Grass is brilliantly located within walking distance to all shops.
You must try this hotel.
I look forward to returning reacquainting myself with the lovely staff
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Date of stay: October 2016
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
Room Tip: Just advise the lovely girls at reception of your room needs. They are extremely helpful.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Grass H, Reservations Officer at Palm Grass Hotel
Responded May 22, 2017
Dear Jrsv2014, Good Day! Thank you for choosing Palm Grass Hotel and for taking the time to review. We are so happy that you enjoyed your stay with us. Your positive response made us proud. We are looking forward to serve you again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John K wrote a review Dec 2018
4 contributions2 helpful votes
2.0 of 5 bubbles
Nice hotel
Breakfast no good unless your Filipino.
If your foreign don’t book breakfast you have been warned.
The food of the menu ok
Some staff rude
Constantly harassing you to keep paying money no account allowed.
Shower always cold.
The coffee scenario in the room is a joke.
Close to the centre of Cebu,
All taxi drivers are scammers you will find out.
I won’t be back,
And don’t do your laundry there more dirty when they bring back,at very expensive charges,
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Date of stay: November 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Grass H, Front Office Manager at Palm Grass Hotel
Responded Dec 14, 2018
Maayong Adlaw Mr. John! Thank you for giving time to this review. I apologize for the problems that you encountered during your last stay. We are currently investigating this matter. There should always be a hot and cold shower as we have a 24 hours engineering staff. We also have a standard laundry process and a certain credit limit that we follow in requesting payments with our in-house guest. As the only Heritage Hotel in Cebu our staff should provide genuine Cebuano Hospitality. I will look up to this and assure you that proper action must be taken. I wish to discuss more about this with you. Please send me an email at your most convenient time at frontdeskhead.palmgrass@gmail.com. Salamat! Alfon Arbule
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marc B wrote a review Jun 2018
Cebu Island, Philippines46 contributions38 helpful votes
5.0 of 5 bubbles
Hardin Dagami is one of the best place for a budget friendly "tagay" session with free videoke. Service is really good. They also serve food which are very "lami". If you are looking for a heritage hotel then this place is the best!
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Date of stay: June 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matthew T wrote a review Jan 2018
Gosport, United Kingdom243 contributions62 helpful votes
2.0 of 5 bubbles
I write this in the early hours of the morning from my bed at palm grass.

There’s been obnoxiously loud music playing from a near by bar since 4pm and it’s now long gone 2am. So if you plan on sleeping then it’s an ideal place for you.

The beds reasonably comfortable, and the rooms spacious; I would say it’s clean but I did see a cockroach running around the room. Also the shower takes a good ten minutes to turn from cold to luke warm.
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Date of stay: January 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Grass H, other at Palm Grass Hotel
Responded Feb 1, 2018
Maayong Adlaw Matthew! Thank you for taking the time to give a review in our property. Your comments and suggestions are valued and appreciated. Our apology for the inconvenience you had during your stay. Rest assured proper action will be taken. We are looking forward to another chance of serving you again!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
run_the_world00 wrote a review Dec 2017
Baguio, Philippines54 contributions69 helpful votes
3.0 of 5 bubbles
A budget hotel near downtown. Rooms are comfortable but bathroom needs more cleaning. Rate is very reasonable and already includes buffet breakfast. Breakfast is okay for its price. Had staples such as eggs, rice, 2 viands, fruits and pancake.

Location does not feel so safe as it is near bars, small hole in the wall restaurants and a funeral parlor. But I find Cebu generally safe so just be aware of your surroundings.

Service can be improved. No iron and hair dryer in the room. I requested for ironing service but they said that the staff already went home. requested for needle and thread but to no avail as well. I guess they can improve in providing more efficient service or they could have at least made an effort to at least address my concerns.

All in all it is an okay hotel, may be one cannot expect too much because of its price.

Doorman/security were very helpful in assisting us.
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Date of stay: December 2017
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Grass H, reservations officer at Palm Grass Hotel
Responded Dec 10, 2017
Good Day! Thank you for taking the time to review our property. Your comments are very much valued and appreciated. Our apology for the inconveniences you had during your stay with us. We are looking forward to another chance of serving you again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ZigdrisFaello asked a question Jul 2018
Bulacan Province, Philippines31 contributions4 helpful votes
Do you accept walk ins?
Answer from CebuTourguide
cebu28 contributions15 helpful votes
yes they do
ZigdrisFaello asked a question Jul 2018
Bulacan Province, Philippines31 contributions4 helpful votes
Do you have a smoking area or a room that you can smoke?
Answer from Wild Rose
Jung, Australia107 contributions4 helpful votes
They do have a smoking area, yes. :)
Answer from Palm Grass H
Dear Gerald, Good Day! Our apology for the late response, our serving time of breakfast is from 6 am - 10 am daily. The hotel is 10-15 mins away from Pier 1. Thank you and looking forward to see you in Palm Grass Hotel!
traveladdictsc wrote a tip Sep 2018
Malaysia11 contributions5 helpful votes
4.0 of 5 bubbles
"choose middle floor as there is a rooftop bar with karaoke facility. my floor was 5th floor and luckily it was not as noisy"
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Wild Rose wrote a tip Feb 2018
Jung, Australia107 contributions4 helpful votes
5.0 of 5 bubbles
"Middle floors would be less noisier. As they have a band playing at night downstairs, and there is a Sky Lounge."
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Brady N wrote a tip Jan 2018
Tucson, Arizona23 contributions1 helpful vote
4.0 of 5 bubbles
"Ask for a room with a window"
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Banana J wrote a tip Dec 2017
85 contributions18 helpful votes
5.0 of 5 bubbles
"White taxi should cost around 200-250 P from the airport"
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emalinalim wrote a tip Sep 2017
Kuala Lumpur, Malaysia30 contributions14 helpful votes
5.0 of 5 bubbles
"The swimming pool upstairs is a salt water swimming pool and has amazing night views!"
Read full review
Not the right property for you?
There are more places to choose from in the Cebu City area.
PRICE RANGE
₱1,514 - ₱1,688 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PALM GRASS HOTEL - Reviews & Price Comparison (Cebu City, Philippines) - Tripadvisor

Frequently Asked Questions about Palm Grass Hotel
Which popular attractions are close to Palm Grass Hotel?
Nearby attractions include University of San Carlos Museum (0.3 km), Yap Sandiego Ancestral House (0.4 km), and Cebu Metropolitan Cathedral (0.5 km).
What are some of the property amenities at Palm Grass Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Palm Grass Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Palm Grass Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Palm Grass Hotel?
Conveniently located restaurants include Mang Inasal, Our Place, and Starbucks .
Are there opportunities to exercise at Palm Grass Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Palm Grass Hotel have airport transportation?
Yes, Palm Grass Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palm Grass Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Palm Grass Hotel?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Palm Grass Hotel?
Many travellers enjoy visiting Yap Sandiego Ancestral House (0.4 km), Fort San Pedro (0.9 km), and 1730 Jesuit House (0.5 km).
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