Room is good its quiet spacious with dining and receiving area. Location is accessible very close to Sm mall. Its clean but toilet is not properly clean enough, every time i ask for room make up they never include the shower nor refill the shampoo. Water current is very slow. The electricity always on and off. Staff is okay. Lobby is quiet smelly because no proper ventilation nor ac, and so dark at night as they always turn off the lights. Lastly, so strange For all the hotel I’ve been, its weird that they wont let u borrow iron and iron board cause they prefer for you to take their service and pay for it.
Strategic location. It is in front of SM davao. Near to almost anything you need... Friendly staff. Our room was spacious (Diamond Suite). It has a japanese resto-cart in the hotel parking area-their food is delicious. Walking distance to 7/11, bakery, more shops and food store... Average internet connection ... Staff are very attentive and alert... Kudos. It needs deep cleaning though... The cabinet where the refrigerator, the shower cubicle..and the rubber mats..including the windows... The pillow cases also needs deep washing. 1 out of 3 TVs is working. Overall, it is all good.
I would give two thumbs up for this hotel. The staff are very friendly, accomodating and attentive. Good location, just a few steps in SM Mall. Public transport is very near the hotel. We will defintely come back again. Just continue the excellent service.
Nice hotel with a very good location but.... I think the management have no drive to inch up or level up the quality of the hotel from food to room cleanliness. Reasonable hotel rate because of it’s location.
I had a 4night stay in this hotel. Location wise, proximity to SM Ecoland and my work is excellent. Staff and other hotel personnel are very polite. On the housekeeping side, is where they need to step-up, i left my room 10am, returned to the room 11pm, surprised to find uncleaned and unfixed room. They reasoned, it was noted as “refuse to make-up room” but how come, they don’t even have a signage in the door for “make-up room” or don’t disturb” sign. My colleagues had same experience (2 pax ) uncleaned and un fixed rooms. They upgraded to bigger room, but still charged for slippers, and standard toiletries.
The service at the Home Crest was great. All the staff members were really very helpful and doing there utmost to make me feel at Home (Crest) .My room, a junior suite, was very comfortable. The location, right opposite the Davao City Supermall, is top. What I also like very much is that the hotel is a member of the Zero Carbon Resorts, they provide their energy services in an efficient, cost effective, and environmentally sound way.Great breakfast and some very tasteful dishes on the a la carte menu.
Stayed 2 nights over the longweekend. Only good things going for this hotel is the location across sm ecoland, and the friendly staff. Though friendly, staff were under trained. Our room, located in the old section of the hotel, was clean. Door Locks were shoddy, easily opened without a key, if not properly pulled by your own elbow grease. Air conditioning was not properly maintained, filters were filthy, causing the sensors to shut down the airconditioning midway. Poor internet connectivity in the room, despite having it’s own router. The leak in the shower hose has more water pressure than the actual shower. No hot water in the early hours of the morning. And the toilet flush does NOT work. Otherwise, it was a fun stay!
VERY VERY DISAPPOINTED on how they conducted their investigation and solve their problem. Honestly DON'T EVER BLAME your guests for your staff negligence in their duties. Ill give you some of the things that you don't have in your hotel. 1. No Logbook for the things that your staff received from your guests. 2. No proper endorsements of documentations for the next shift. 3. No Communications from other departments concerned. 4. And YOUR MANAGEMENT NO PRESENCE OF MIND and SENSE OF RESPONSIBILITY. Remember when you receive something or anything from your guests it is already your responsibility as you acknowledge it. From the time we check in almost 2am you gave us already a wrong room and the time we check out you damage our packages.
good friendly hotel, well positioned near 7-11, spas and opposite sm mall and starbucks. room had good ac and facilities and good coffee in cafe. i was there just one night on business trip. quite good value
Located across a mall you get access to shops and restaurants and Starbucks. The rooms are clean and the breakfast is decent. You can also have small meetings there. A 7-11 is a few steps away. This no frills hotel is perfect for business travelers in Davao.