They took care of us extremely well. Special mention to Maria who made sure to check on us a few minutes after we set foot in the room. She is very pleasant and really professional. Thank you so much FO team of Dusit.
Our family booked and stayed in a one bedroom suite at the residences, one bedroom suite at the presidential floor and a deluxe room. We enjoyed our stay. The receptionists were very accommodating and helpful especially Ms. Maria Paula Quinto as well as Ms. Rhea, Ms Presley, and Mr. Jocas.
Front desk staff lacked warmth. Maybe I expected the Dusit brand of welcome. Room was clean, bed comfortable. Safety protocols followed to a T. Restaurant staff very accommodating, efficient, quick. Thank you, "Dave". Food was good. Security personnel respectful.
I asked a friend of mine to visit Dusit as i really want this hotel to be the venue of my upcoming wedding, prior to her visit i also asked another friend of mine to ask to the sales team for an email for their wedding package rates.. after a week of waiting still no email was sent, i understand that it is only through a person from another-communication but it was quite off that they did not send the proposal so that's the reason why I asked another friend to visit them personally. The staff was nice to show what suite rooms they have and function rooms as well and my friend was promised to send through email for the proposal. What bothers me is that the proposal was sent to me were not accurate, i did not do the math yet by calculating but i am pretty sure the figures were not correct. So I asked my friend to call them just to know all the details of the proposal but no one is answering their phone. After asking someone who knows one of their staff to send them a private message on facebook, and let them know we were trying to contact them only they were able to get hold of someone and confirmed that it was all wrong. I am an OFW it could have been better if anyone from your sales team are reachable and it wont take so much effort just to know your rates and what facilities you have considering the pandemic situation and safety protocols. It took me having someone physically present in your premises just to know what you have and weeks just to know your rates. Business will not improve if this is how potential guest has to go through just to know what you can offer.…
Had a pleasant stay that i even booked another night with them. During the pandemic, i was looking for a hotel with pool, bar, and gym that are open and at the same time prioritizes cleanliness (im a doctor). Dusit checked all the boxes. It was perfect to unwind from my busy work days. Even though i was alone, i didn’t feel lonely because the staff were always friendly and the bartenders were always up for a chat while i was sipping my well-made cocktails. I requested for cocktails that were not on the menu and the bartender made the cocktails for me without hesitation. Breakfast buffet was a meh though. There were not a lot of choices on display despite the high price. The taste wasnt that great as well. The plus is that when i asked for a sourdough that was not on display, they immediately fetched it for me. A tip during the pandemic, dont book on mondays, their thai restaurant benjarung is closed on those days. Maybe it’s just this month though. I came back on wednesday and they were open. The rooms are very clean and comfy and they even give you care kits with masks, alcohol and wipes inside. I love that theres a couch inside to chill and they have wine glasses for when i need my alcohol fix. There were not a lot of guests when i stayed this month. So i had the gym and pool mostly to myself. Even then, i can see the staff constantly cleaning both. It was a perfect “getaway” from work and from the city. I will definitely go back again and try not to get too drunk to enjoy the hotel more haha.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing