Feels like home. All the staff is nice and they are accommodating, Especially when you need something like amenities and towels. They will greet you with a smile even in night time including the security guards. The rooms are clean and pleasant.
Good Day! Had a brilliant stay. It was clean,in a good location, served a great foods and the staff were extremely helpful especially to front officer named Urica. It’s my second time to stay in microtel and would definitely recommend and would certainly stay here again. Thank you very much, I enjoyed my Quarantine to your hotel.
Our stay here was magnificent. The staffs were very nice and kind. Though we have some requests, they cater it with a smile on their faces. My stay here for more than 2 months was memorable. It felt like I'm home because of these people. Just wanna commend Dad, Sir Nei, Sir Denden, Sir Pancho, Sir Ryan, Ms. Tin and Ms. Nichole and the rest. They're the best! Hope when they hire employees, they will acquire the same attitude that these folks have. I will miss you guys! Thank you for treating us very well.
5 star for all the staff especially for the housekeeping. They make sure all things are clean and tidy. Makikita mo tlga na kahit pagod na sila they still smile for you. At tuwing masasalubong mo sila kakamustahin ka. Thats what I call great customer service. Great job guys. Keep it up ☺️
EXCELLENT! All staff are very accommodating especially the housekeepers ( Denden, Dads, Ney, Kuya Pancho and the rest) I’ll surely recommend this Hotel to my co-workers, friends, and Family. Stay awesome guys!
The housekeeping people are great! Reiniel and Ney always make sure that we got everything we need. They always make sure that our rooms are clean and smells good. Kudos to the housekeeping department!
Thank you so much for hiring these kind and excellent staff : Reden Dizon, Reniel Macasiog ,Sir John Rey Pancho & Sir Mirdad. I really appreciate the outstanding customer service that these people provided. Room attendants are quick in response and they make sure our rooms are clean and we feel comfortable during our stay. They are very helpful, kind and hospitable. Your RAs deserves a raise!!!
Staff are very accomodating to our request. Specially sir ney that always answer our question. About tarlac, things we can explore. They also made sure that we know who to contact when we need something on our room.
Having read reviews before visiting, I have set my expectations for this place. But seeing and feeling the place myself, I can say that the hotel gave us what we need—silence, comfort, calmness. All the staff are genuinely kind and caring. They attend immediately to our needs. Though it may look a bit old from outside but the rooms are surprisingly modern and elevated given that the hotel has been serving hospitality for 22 years. According to the hotel engineer, old rooms being renovated. Overall, the facilities are always fresh and clean.
Best stay so far! The staff are very nice and they are accommodating. They have made sure that we are having our best experience. Kudos to kuya Reniel, he was very nice and kept our room nice and neat everyday. He's one of the reason why we're very happy with our stay ☺️
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